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Rallye Acura
1750 Northern BlvdRoslyn, NY 11576
Rallye BMW
1 Brush Hollow RdWestbury, NY 11590
Rallye Lexus
20 Cedar Swamp RdGlen Cove, NY 11542
Rallye Motors
1600 Northern BlvdRoslyn, NY 11576
Wasn’t able to rectify my problem and gave me the wrong model
Dealerships staff is super nice. I love coming to the dealership for service on my car. The staff always is highly recommended to help. I’m definitely coming back for the great service !!
My experience at Rallye Acura was nothing short of fantastic! The transaction was seamless and transparent from the very start. My sales rep, Jen was amazing. She was so pleasant, friendly and supportive. Her honesty, transparency and knowledge really made me feel comfortable from the start. She worked with me to get the exact car I wanted and at a better price than I thought was even possible. The whole team from the moment I walked in to the moment I left made me feel like I was going to be taken care of, and I truly was. I had ... Read More Full review text opened.Google - Nov 11, 2026
My experience at Rallye Acura was nothing short of fantastic! The transaction was seamless and transparent from the very start. My sales rep, Jen was amazing. She was so pleasant, friendly and supportive. Her honesty, transparency and knowledge really made me feel comfortable from the start. She worked with me to get the exact car I wanted and at a better price than I thought was even possible. The whole team from the moment I walked in to the moment I left made me feel like I was going to be taken care of, and I truly was. I had the opposite experience than what most of us think when we think about car dealerships. Rallye Acura is truly a step above the rest. They were never pushy, never tried to over-sell me on things I did not want and truly gave me the best deal in the area. Every part of the transaction was smooth, easy and actually fun. I recommend them 100% and would trust any family member to use them. I will be using Jen and Rallye for a long time! Don't waste your time going to any other Acura dealership!!
Saw me on time. Car was ready faster than they told me originally. Cost in line with expectations.
I absolutely love the Acura Brand. Ive owned 3 from 2013 -2023. Great team and pleasant experience over at Rallye.
excellent service Chad was very helpful do not have any issues with anyone no complain about this place.
The best experience I’ve ever had at a dealership. Danny Is the best. He was incredibly Helpful and very inviting. truly enjoyed our experience and got a good deal on our car.
An Outstanding Experience at Rallye Acura – Highly Recommend! I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn’t be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time-consuming experience was made incredibly smooth, straightforward, and enjoyable. After shopping around and receiving several quotes from other dealerships, Rallye Acura came through with the best offer. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back-and-forth, and no surprises. Just a professional and ... Read More Full review text opened.Google - Nov 7, 2026
An Outstanding Experience at Rallye Acura – Highly Recommend! I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn’t be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time-consuming experience was made incredibly smooth, straightforward, and enjoyable. After shopping around and receiving several quotes from other dealerships, Rallye Acura came through with the best offer. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back-and-forth, and no surprises. Just a professional and honest approach. I especially want to recognize Jennifer Velazquez, who was helping me make my decision. Jennifer was knowledgeable, patient, professional, and extremely helpful throughout the process. She took the time to understand what I was looking for and made sure I had all the information I needed to feel confident moving forward. Mark also deserves recognition for taking the time to walk me through all the process of helping me with the Acura app on my phone and explaining how everything works in the vehicle, thank you Rallye Acura and Jennifer Velazquez for such an easy and stress free transition.
Chad Tamaro is the reason that I continue to service my vehicles at your dealership..
I want to express my sincere appreciation for the outstanding service I received from the Rallye Acura Service Department. Richard and Chad were an absolute pleasure to deal with. Both were extremely professional, courteous, attentive, and genuinely committed to helping resolve the issue with my 2023 Acura MDX.
They went above and beyond to address my concerns, kept a positive attitude throughout the process, and did everything they could to make sure I was taken care of. It's refreshing to experience this level of customer service, where you feel heard, respected, and valued as a customer.
I am truly grateful ... Read More Full review text opened.DealerRater - Nov 7, 2026
I want to express my sincere appreciation for the outstanding service I received from the Rallye Acura Service Department. Richard and Chad were an absolute pleasure to deal with. Both were extremely professional, courteous, attentive, and genuinely committed to helping resolve the issue with my 2023 Acura MDX.
They went above and beyond to address my concerns, kept a positive attitude throughout the process, and did everything they could to make sure I was taken care of. It's refreshing to experience this level of customer service, where you feel heard, respected, and valued as a customer.
I am truly grateful for their efforts and dedication. Thanks to Richard, Chad, and the entire Rallye Acura Service Department for making this such a positive experience. I'm completely satisfied and very appreciative of the way I was treated.
Service was easy and simple. I thought I would be there for a couple of hours and turned out to be half that. Great experience
I have been using this dealership for some 6 years and have found each of my experiences of service very satisfactory.
We have been using this dealership for over 15 years and purchased two cars here. The service has always been wonderful and I would recommend this dealership to any of my friends.
Good fast frendly The best other words are excellent on time caring happy tell my Friends
Kind, c aring,inform ative.appeared interested in helping me. 5he whole team professional kind and caring.
⭐⭐⭐⭐⭐ An Outstanding Experience at Rallye Acura – Highly Recommend!
I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn’t be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time-consuming experience was made incredibly smooth, straightforward, and enjoyable.
After shopping around and receiving several quotes from other dealerships, Rallye Acura came through with the best offer. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back-and-forth, and no surprises. Just a professional and ... Read More Full review text opened.Google - Oct 31, 2026
⭐⭐⭐⭐⭐ An Outstanding Experience at Rallye Acura – Highly Recommend!
I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn’t be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time-consuming experience was made incredibly smooth, straightforward, and enjoyable.
After shopping around and receiving several quotes from other dealerships, Rallye Acura came through with the best offer. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back-and-forth, and no surprises. Just a professional and honest approach.
I especially want to recognize Danny Park, who was instrumental in helping me make my decision. Danny was knowledgeable, patient, professional, and extremely helpful throughout the process. He took the time to understand what I was looking for and made sure I had all the information I needed to feel confident moving forward.
Mark also deserves recognition for taking the time to walk me through all the features and technology of my new MDX. He made sure I understood everything and helped me get comfortable with the vehicle before driving away.
Finally, Julio made the finance portion of the transaction just as pleasant as the rest of the experience. He was completely transparent, explained everything clearly, answered all my questions, and made sure I felt comfortable with every aspect of the paperwork. That level of professionalism and honesty really makes a difference.
It’s rare to find a dealership where every person you interact with delivers such a consistently positive experience. The entire Rallye Acura team deserves recognition for making this such a seamless transaction.
If you’re considering purchasing or leasing an Acura, I highly recommend giving Rallye Acura an opportunity. They earned my business, exceeded my expectations, and made me feel like a valued customer.
Thank you, Danny, Mark, Julio, and the entire Rallye Acura team! You made this a five-star experience from beginning to end. I’ll definitely be recommending Rallye Acura to family and friends!
I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn't be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time consuming experience was made incredibly smooth, straightforward, and enjoyable. After shopping around and receiving several quotes from other dealerships , Rallye Acura came through with the best deal. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back and forth and no surprises. Just a professional and honest approach. I especially want ... Read More Full review text opened.Yelp - Oct 31, 2026
I recently leased a 2026 Acura MDX from Rallye Acura, and I honestly couldn't be happier with the entire experience. From start to finish, the process was exceptional. What can sometimes be a stressful and time consuming experience was made incredibly smooth, straightforward, and enjoyable. After shopping around and receiving several quotes from other dealerships , Rallye Acura came through with the best deal. Their upfront pricing, transparency, and willingness to put together a competitive deal made my decision that much easier. No games, no unnecessary back and forth and no surprises. Just a professional and honest approach. I especially want to recognize Danny Park who was instrumental in helping me make my decision. Danny was knowledgeable, patient, professional and extremely helpful. He made sure I had all the information I needed to feel confident moving forward.
It is rare to find a dealership where every person you interact with delivers such a consistently positive experience. Thank you Danny Park / Mark and Julio
Took my car on time and completed work quickly. Free car wash is a plus.
Superior superior superior superior superior superior superior superior superior superior superior in every possible was
Service representative was great, but the service manager did not return calls promptly and did not perform the actions I required. I had requested an appraisal on my 1991 NSX and all he did was dance around the answers and I left the dealership without my appraisal
We had an Excellent experience, professional, fair and straight forward. I highly recommend this dealership
GREAT EXPERIENCE VERY PROFESSIONAL AND CURTEOUS. THE SERVICE WAS OUTSTANDING AND THE TURN AROUND WAS EXCEPTIONAL.
The staff is extremely professional and attentive to detail. I value my experience at the dealership
Very professional and thorough. Entire staff were respectful, courteous and diligent. Have purchased 2 cars there and I'm very pleased.
The Rallye staff continues to offer professional and courteous and consistent service. I continue to trust Rallye even though I have moved to Connecticut.
Viri is an exceptional service advisor. She informed me of the needed reapirs, if any was needed. Rallye Acura is a great service dept.. Ive worked with them for years
Great experience, everyone is professional, courteous and work was done to my complete satisfaction - couldn't be happier
I had an excellent experience purchasing my new Acura ADX, and I couldn’t be more pleased with the overall experience.
A special thank you to Danny Park, Robert Oconner, and Robert Rodriguez for their professionalism, outstanding customer service, and assistance throughout the process. They made the entire experience smooth, comfortable, and enjoyable, and I truly appreciated the time and care they took to help me with my purchase.
Their professionalism and attention to detail made a lasting impression. It’s refreshing to work with a team that makes customers feel valued and respected.
Thank you again to Danny, Robert, ... Read More Full review text opened.Google - Oct 17, 2026
I had an excellent experience purchasing my new Acura ADX, and I couldn’t be more pleased with the overall experience.
A special thank you to Danny Park, Robert Oconner, and Robert Rodriguez for their professionalism, outstanding customer service, and assistance throughout the process. They made the entire experience smooth, comfortable, and enjoyable, and I truly appreciated the time and care they took to help me with my purchase.
Their professionalism and attention to detail made a lasting impression. It’s refreshing to work with a team that makes customers feel valued and respected.
Thank you again to Danny, Robert, and Robert for making this such a positive experience. I’m absolutely delighted with my new Acura ADX and would highly recommend this dealership to anyone looking for a professional and welcoming car-buying experience!
Excellent experience purchasing my new Acura ADX! Huge thanks to Danny Park, Robert Oconner, and Robert Rodriguez for their professionalism, outstanding service, and making the entire process smooth and stress-free. Truly a first-class team. Highly recommend!
I have been to this dealership for routine maintenance and warranty work. I am very happy with the entire operation every time I have brought my car in. Highly recommend both sales and service.
I love the place. They have a good professional staff and they help you to choose what are you looking for. Thank you to Alex Castrillon for helping me 😊
FANTASTIC ALL AROUND VERY HAPPY WITH THE SERVICE AND THE FOLLOW UP. RICHARD WAS OUTSTANDING AND THE SERVICE MANAGER CHAD SHOULD BE OVERJOYED TO HAVE AN EMPLOYEE AS DEDICATED AS HIM.
I love the place. They have a good professional staff and they help you to choose what are you looking for.
The best dealership!! I’ve been with them for almost 10 years. Jennifer and Chris are the best if you’re trying to buy a car. So professional and understanding. Everyone else is also great 👍 very clean showroom. So comfortable and beautiful thanks Rallye Acura
he was great no problems at all. Fix my problems on the car. I’ll go back to him again.
Georgio and all of the workers are so professional! I receive excellent service and always feel respected and cared for .
Excellent, prompt and courteous service. When I was concerned that I would not have my car back as soon as I hoped, the staff made sure that it was.
Jeorgio Llantino is a great person, very knowledgeable about is work, cared deeply about his customers.
Service was fine. Courteous! However an oil change is 300 dollars?! I have a BMW I service at Rallye in Westbury and I have a plan there for 3 oil changes 259 dollars. It is rip off!
I had a disappointing experience with Rallye Acura in Roslyn, NY. It was a pleasure dealing with Mr. Wong, who was professional, courteous, and helpful. Unfortunately, he had to leave early and handed my case over to another service advisor, which I completely understood. However, I spent four hours at the service center and took a full day off from work, only to leave with the exact same issues with my vehicle and no resolution. To make matters worse, when I called to schedule another appointment to have the problem looked at again, I was told that the next available ... Read More Full review text opened.Yelp - Oct 11, 2026
I had a disappointing experience with Rallye Acura in Roslyn, NY. It was a pleasure dealing with Mr. Wong, who was professional, courteous, and helpful. Unfortunately, he had to leave early and handed my case over to another service advisor, which I completely understood. However, I spent four hours at the service center and took a full day off from work, only to leave with the exact same issues with my vehicle and no resolution. To make matters worse, when I called to schedule another appointment to have the problem looked at again, I was told that the next available appointment was a month away. I understand that diagnosing and repairing vehicle issues can sometimes be complicated, but spending four hours at the dealership without a fix, losing a day of work, and then having to wait another month for a follow-up appointment is extremely frustrating and disappointing. I want to emphasize that Mr. Wong was a pleasure to deal with, and I appreciated his professionalism, even though he had to pass my case on to another advisor. Unfortunately, the overall service experience fell far short of my expectations. I expected better communication, a more effective resolution, and a greater sense of urgency in addressing an ongoing issue. I hope Rallye Acura takes this feedback seriously and works to improve its service process. Customers deserve to have their concerns addressed in a timely manner, especially when they have already spent hours at the dealership without a solution. I hope the dealership can do better moving forward.
I had the pleasure of working with Jenn V. Buying my vehicle went very smoothly as this dealership does not add on phony charges.You will be pleasantly surprised. I'm glad I closed a deal with them.
Richard Wong is the most experienced and honest service advisor I ever came across. Deeply appreciated for his work!
kept appointment clear on status of car work that needed to be done no pressure on optional suggestions
The day was quite warm as I remember. It felt good to get in the air conditioned showroom. The staff there was polite and well dressed. No complaints there.
The service department is very friendly and efficient. They make me feel very special each time I go for service I highly recommend Raylle .
I had my car serviced here twice. The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after service. I have yet to hear from the dealer to schedule a time for me to come back. It’s approaching two weeks.
I had a really great experience working with Jen Velazquez. She took the time to understand what I was looking for and worked with me to put together a deal that got me a brand new MDX. I really appreciated how responsive, helpful and personable she was with our dealings and I’m really happy with how everything worked out. Would definitely recommend Jen to anyone looking to for a car in Rallye
Attentive to your needs, they listen to your issues and keep you informed every step of the way.
Great experience. Danny and Joe made the leasing process very easy. I will now be leasing all my cars from Rallye
All the employees in the service department are very attentive and caring. They provide you with a checklist of any possible issues. All repairs seem to get done within a reasonable time .Thus far I have had no issues with repairs.
Quick turnaround. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively.
Went in with a computer problem. They evaluated the cause and took care of it. 5-year-old MDX rides like a charm thanks to Rally Acura Service.
The service department customer care folks are always on the ball at Rallye. They provide a comprehensive checklist of how your car is doing even in areas it’s not being serviced for that day. Tire tread life left, days left until next inspection, pictures of all brake pads with expected life expectancy. All and more in a written summary when you’re done.
Attentive and efficient service On time appointments Polite customer service representatives Needs better seating in waiting room
John Li at Rallye Acura in Roslyn was fantastic. He went above and beyond to help me, kept me informed, and made sure my repairs were covered under my extended warranty. He made the whole experience easy and stress-free. I really appreciate his kindness and all the help he gave me. Highly recommend John!
Jeorgio Llantino and his entire team provided an exceptional experience from start to finish. Their professionalism, attention to detail, quality of work, and consistent communication made the entire process seamless and gave me complete peace of mind.
Jeorgio, in particular, demonstrated a genuine commitment to customer satisfaction and ensured that I was well taken care of throughout the entire experience. The level of service provided truly sets this Acura team apart.
I would confidently recommend Jeorgio and his team to anyone looking for outstanding service and professionalism. They have certainly earned my continued business and loyalty as an Acura customer. ... Read More Full review text opened.Google - Sep 21, 2026
Jeorgio Llantino and his entire team provided an exceptional experience from start to finish. Their professionalism, attention to detail, quality of work, and consistent communication made the entire process seamless and gave me complete peace of mind.
Jeorgio, in particular, demonstrated a genuine commitment to customer satisfaction and ensured that I was well taken care of throughout the entire experience. The level of service provided truly sets this Acura team apart.
I would confidently recommend Jeorgio and his team to anyone looking for outstanding service and professionalism. They have certainly earned my continued business and loyalty as an Acura customer. Thank you again to Jeorgio and the entire team for a job exceptionally well done.
Very nice I am a longtime customer of this dealership Always friendly and knowledgeble Very pleased
Working with Danny and Joe is always a pleasure. The entire process from walking in to picking up is EASY! Traded in a 2019 MDX for a 2026 MDX with A-Spec package. The MDX gets better with each iteration.
Chad Tammaro provided outstanding customer service. He is incredibly knowledgeable and his expertise is evident. Chad explains everything and answers any question that arises. I am so impressed with the way the service department is run and that is thanks to Chad. Rallye Acura has the best of the best! Thank you Chad for always making sure my car is running efficiently and safely. You are one of a kind!
Very professional people I will bring my car back anytime that I need services thanks to everybody in Rally especially the Mechanic
Very helpful. Repeat customer because of the great service. Will be visiting again in the furure
The staff was very respectful as well as knowledgeable. Very enjoyable experience as it is every time I visit .
This is by far the worst dealership ever . They are only nice when you get a car with them but as soon as you need service they don't pick up or call you bck
Aug 3, 2026/ my 2023 mdx after service same problem hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning left and right
Vehicle purchase experience was good. Sales associate did her job. Dealership provided technical overview of vehicle. It was appreciated
Everything about the dealership was wonderful. Would buy a car with them again and again
Best dealership I've ever dealt with. Had a phenomenal experience. From beginning to end including going over the car with me and making sure I was comfortable getting to know the car. Everybody was pleasant. Would buy a car from them over and over again.
Stopped in with my sister to purchase a vehicle. We were greeted by the receptionist by the door but then it was like we were invisible. We were in the showroom looking at different models waiting for someone to acknowledge us but that ever happened. I even made eye contact with one of the workers whose desk was in the corner several times while I was looking at the car closest to him and was never once acknowledged. After about 10-15 minutes of waiting for someone's attention to test drive and BUY a car, I went to Huntington Acura ... Read More Full review text opened.Yelp - Sep 3, 2026
Stopped in with my sister to purchase a vehicle. We were greeted by the receptionist by the door but then it was like we were invisible. We were in the showroom looking at different models waiting for someone to acknowledge us but that ever happened. I even made eye contact with one of the workers whose desk was in the corner several times while I was looking at the car closest to him and was never once acknowledged. After about 10-15 minutes of waiting for someone's attention to test drive and BUY a car, I went to Huntington Acura where i was acknowledged right away, test drove the car I wanted and made a purchase.
Rallye Acura is no exception to the Rallye family. They are customer focused, accommodating, and respectful of time and budget. The service department is top notch, and you’ll see that the minute those high speed doors open at the service drive. We have two Acuras now and would love to continue to be an Acura family ongoing - because of all of the amazing people at Rallye Acura.
Jeorgio always makes sure I’m heard and takes care of the issue. Always looking forward to having him as my service advisor.
It is always excellent and efficient , good service and I was very satisfied with the entire process.
My car went in and came back feeling amazing they have the best service I ever had for my vehicles
My experience with Robert Rodriguez at the Rallye Dealership has been nothing short of pleasant, efficient, and easy. This is my second experience purchasing a car through him at the this dealership (and two previously); family members are also repeat customers. Robert has been invaluable, extremely friendly, and works well with the Ralle team. I'm confident we will be working together in the future.
Seamless buying experience. No unexpected documentation fees, pushy markups, or hidden add-ons. They stuck to the agreed price, making everything simple and straightforward."
Don’t ever bring your car here for service. They have the absolute worst customer service. They never call you back. I never dealt with a dealership that I had to call 15 times to try and make an appointment with. Finally when I get a rude person on the phone they tell me they can’t take my car in for a few months. You can’t make this shit up. I will never do business with them even though they are 10 minutes from my house. Stay away !!!
Today I picked up a 2026 Acura MDX advance. I worked with Jen and absolutely had a wonderful experience. No pressure type approach and she and the manager worked with me to get the car I want at a payment I was comfortable at. I highly recommend this dealership. You won’t be disappointed!
The staff are courteous and helpful everyone is cheerful and everyone is will to help! The atmosphere is peaceful.
Rallye Dealership exceeded expectations! Danny Park was professional, transparent, and genuinely caring. Exceptional experience, I highly recommend Rallye & Danny Park for your next vehicle!
I bought another Acura because the service and customer service is the best. It's a pleasure the way these guys work like a well oiled machine. Thanks for all you've done for me.
Great customer service, always professional and go out of their way for a superior experience. Will definitely get service here again.
Our salesperson was very respectful and friendly. The dealership looked clean and organized. I like there waiting area stuffed with water and coffee.
Rallye Acura does a phenomenal job in getting your car serviced properly and within an acceptable period of time. They go out of their way to help and get the job you need done properly!
We are always satisfied with your service. We wish we can schedule an appointment early and have more options of time. Thank you!
I just leased my second car from Danny and it was another great experience. Excellent experience from start to finish. He was honest, professional, and made the whole car-buying process easy and stress-free. He answered all my questions without any pressure, and I’m very happy with my new car. I highly recommend working with him!
Richard helped me with all of my concerns. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all.
The serviice is always done correctly and on time. The staff is top notch! Keep up the good work1
They were pleasant and efficient.Helpful in making coming up with a final decision. Also, helped to get a better rate.
Everyone one there was friendly and polite. But my salesperson Jen was especially helpful and informative!!
Great experience at this Acura dealership! The team was very professional, knowledgeable, and truly experts in their field. They made the entire process smooth and easy. Highly recommend!
The sale agent is always very helpful, the maintenance are all awesome and always very much willing to help!
Hey found a problem with the transmission and they replaced it without any fuss. Service was great. Always a pleasure to work with Chads team and Viri was great.
Very good service. Respectful and professional staff. Very good overall impression. Would continue service here.
Jergio did an amazing job communicating with me and explaining the work my vehicle needed.
As always my Rallye Acura visit is professional. I always appreciate your advice and recommendations. Your staff is always polite and strive to improve my driving experience and the life of my car.
Very helpful especially Jeorgio and his team. They helped on both visits. The transition to loaner car back to my car was quick and seamless.
The people working there are very nice but their service is less than to be desired.
Service was excellent and we will continue to service our two cars there. Thank you!
Went in for service, they took care of everything quickly and washed the car for me.
Great recommendation for quality customer service. Stopped at nothing to make sure my experience was satisfactory
Also professional for the last 35 years of my experience with them. Their organization is top notch
Quick and speedy service! Addressed repairs that my car needed. Would recommend to fam and friends.
Mustafa was on top of my issue from the minute I came in. He updated me on the phone almost daily with what was being done. And made sure I was happy. I was extremely happy since I left haberstat bmw because I didn't like the service. So happy that I did.
I loved my overall experience. So much so that I have switched my BMW service home from BMW Brooklyn to Rallye BMW
I took my vehicle for annual inspection and I could have it back within 1.5 hours
One of the most respectful people I've met, very professional, helped me out with what was needed and genuinely a great guy. When you need something done right, always can rely on him to get the job done!
Always professional and helpful. I always feel Anthony give good counsel on the care of our car.
Listed to all my concerns. Explained that some diagnostics for what I raised would not be covered under CPO warranty. Dealership completed complementary quick check and deemed no issues. They took care of my main issue with the coolant level and didn't charge me.
Both Angelo AND a genius said we would hear from them in a few days, nothing yet. Been a couple of weeks now. 2 days ago a nice young woman called, how are you liking car? I said I had a few questions, she said she would have a Genius call back. Nobody called.Other than that it was fine.
I have been a loyal customer of Rallye for a long time. This year I bought my Certified Pre Owned x7 from Rallye and they really outdid themselves with outstanding service, communication, and overall experience! I worked with Suada as my sales rep, Dan as the financial advice and Marisol as my genius. Not once did I feel pressured, or overwhelmed. Suada listened to my wants and needs and truly went above and beyond for me and making sure I was happy with my purchase. I could not recommend Suada and the whole team more! Truly the best!!!
Disappointing and frustrating Lack of communication Little to no communication provided which is unacceptable Little to no communication provided which is highly unacceptable
Service lights were still on dash after service and pickup. Had to drive back the next day to get it reset. Tires weren't inflated to recommended psi.
I like the service! Please bring back the movie passes for the theater nearby Rallye.
He is amazing, explain everything the car needed and he was very pleasant throughout Would always love to have him
It was a pleasure working with Anthony, he was very thorough and explained everything to me in detail.
It was a pleasure dealing with Chris, he's a keeper. He explained everything to me and was spot on when he told me how long it would take, so no waiting around, which is always good.
Very easy to work with, gave me my options and went through the lease program thoroughly. Very easy transaction!!
Unable to reach my tech engineer nor knew how long my service could be done
White glove service. I felt taken care of. The team worked well together. I loved the video of my car!
very quick and professional. Anthony was easy to work with and kept good communication during my visit.
The service at Rallye BMW is unmatched. Frank Trotta is very knowledgeable about the service needed and keeps you updated. He is very professional.
They didn't fill my washer fluid up and they didn't attach the filter properly as it rattled after I drove it out of the lot having returned the loaner. I had to go back get the loaner back and let them fix what was rattling. It was nice of the gentleman to drive my car back to my workplace and take the rental
Good and prompt services Loaner service was excellent New change very helpful Keep up the good work
Excellent responsiveness The service was great. Cosmo is a professional Would use them again Greatness
Working with Cosmo Laurino at Rallye BMW made the entire service process seamless and stress-free. From the moment I pulled into the service bay, Cosmo was professional, attentive, and straightforward about what needed to be done. He kept me updated throughout the appointment, clearly explained the technical recommendations without any unnecessary upselling, and made sure my vehicle was ready exactly when promised. If you bring your car to Rallye BMW in Westbury, ask for Cosmo—he delivers top-tier, reliable dealership service
This dealership is convenient to get to. So far, someone has been readily available to greet me as I pull into the garage. The staff has been friendly and courteous as well as swift with completing the customer process.
They do what they say and are good at it especially cosmo and dan in insurance
Bert, you have been incredibly helpful throughout the entire car-buying process, and I truly appreciate his patience, professionalism, and support! Thank you again! 🙏
Rental call manager was not communicating well and was not considerate Better rental coordination to suits your need
Anthony made this service visit very smooth - I told him exactly what I needed and the time frame I had and he executed everything accordingly.
My experience with Andy at Rallye BMW was the best I ever had. Customer for life.
Helpful and nice personality sales advisor. Explained new features and knew his stuff and upbeat
I went in for an oil change and an inspection and I was advised I needed to change the coolant and later it was recommended I also change the brake fluid. I did both and asked if a plug could be put in one of my tires. Was told they don't plug run flat tires. A good experience all and all.
I had an excellent experience with Frank, who serviced my BMW. He went above and beyond to make sure everything was taken care of and provided outstanding customer service. His professionalism, attention to detail, and willingness to go the extra mile truly made a difference. It s refreshing to work with someone who genuinely cares about their customers. Thank you, Frank, for making the entire experience such a positive one. You are a true asset to the team!
Horrible! Completely horrible experience. First, you tell me that a part that cost $8000 is not covered in my signed warranty. And after two weeks, when I decide to trade that car in for a different car, you call me and tell me that it is covered??? Get lost
Everything was excellent from start to finish. Frank's communication was perfect. Frank was easy to work with and was very responsive to all my questions
Anthony has been simply wonderful! This is my second time returning for service. He is very informative, through, and ensures that my issues are addressed with my vehicle. His customer service is impeccable and he will be the reason that I continue to travel from the South Bronx passing many other BMW dealerships to get my car serviced at Rallye! He is a true gem and I am happy you guys have him there. I almost traded the car after the horrible experience I had at BMW of Manhattan and he has turned it around. This is my first BMW ... Read More Full review text opened.DealerRater - Nov 6, 2026
Anthony has been simply wonderful! This is my second time returning for service. He is very informative, through, and ensures that my issues are addressed with my vehicle. His customer service is impeccable and he will be the reason that I continue to travel from the South Bronx passing many other BMW dealerships to get my car serviced at Rallye! He is a true gem and I am happy you guys have him there. I almost traded the car after the horrible experience I had at BMW of Manhattan and he has turned it around. This is my first BMW that I have owned and probably won't be my last because of his knowledge and service.
It was very professional and pleasant! Anthony and Alex were simply amazing, took great care of me and most importantly my car was fixed properly! I will definitely be returning for my service needs!
Was really disappointed with my service experience. Communication was very poor, I had to follow up multiple times for updates and even when I tried to escalate to a service manager the manager never contacted me. The service department’s internal processes got in the way of expeditiously resolving my issue.
I had an outstanding experience working with Bert Vargas at Rallye BMW, and I can’t recommend him highly enough. From the moment we started talking, Bert set a completely different tone than what most people expect at a dealership. He was extremely thorough without ever feeling pushy, answered every question I had (and some I hadn’t thought to ask yet) with clarity and patience, and made what could have been a stressful process feel smooth and genuinely easy.What really stood out was his communication. Bert was responsive, knowledgeable, and consistently focused on making sure I felt informed ... Read More Full review text opened.DealerRater - Nov 6, 2026
I had an outstanding experience working with Bert Vargas at Rallye BMW, and I can’t recommend him highly enough. From the moment we started talking, Bert set a completely different tone than what most people expect at a dealership. He was extremely thorough without ever feeling pushy, answered every question I had (and some I hadn’t thought to ask yet) with clarity and patience, and made what could have been a stressful process feel smooth and genuinely easy.What really stood out was his communication. Bert was responsive, knowledgeable, and consistently focused on making sure I felt informed and comfortable every step of the way. He has that rare combination of professionalism and a personable, easygoing style that immediately puts you at ease. You can tell he actually cares about getting things right for the customer rather than just moving the deal along.Bert went above and beyond to handle every detail properly, and I walked out feeling confident, well taken care of, and glad I chose to work with him. If you’re visiting Rallye BMW for sales or service, ask for Bert Vargas — you’ll be in excellent hands.
Bert was a joy to work with -- we've worked with him through 2 leases and now one purchase; he is forthright and direct and delightful and very, very patient with us as we went back and forth a lot on our next steps. It's a little far out for us but we keep going back because of the personal relationship with Bert (who was actually recommended by a friend of ours who also leased from him). Wholeheartedly recommend him and if you're in the market for a BMW in the greater New York metro area take the ... Read More Full review text opened.DealerRater - Nov 6, 2026
Bert was a joy to work with -- we've worked with him through 2 leases and now one purchase; he is forthright and direct and delightful and very, very patient with us as we went back and forth a lot on our next steps. It's a little far out for us but we keep going back because of the personal relationship with Bert (who was actually recommended by a friend of ours who also leased from him). Wholeheartedly recommend him and if you're in the market for a BMW in the greater New York metro area take the drive out to LI and talk to Bert first.
We just picked up our second BMW X5, and we couldn’t be happier with the experience thanks to Bert! We were looking for a very specific, rare combination—Tanzanite Blue exterior with an Ivory White interior. We reached out to Bert back in September, and he called us right back to let us know one coming off a lease would be arriving in November. He stayed on top of it every step of the way and made the whole process seamless. If you want a client advisor who truly listens and delivers, go see Bert!
Excellent!! Service, communication, understanding, and timeliness! Brandon and the Rallye Service department have a long standing consistency in managing expectations and making sure all my needs are met with the safety and maintenance of my car.
Great Experience, Excellent Customer Service, Suada Deljanin was amazing throughout the process . There was proper update and guidance step by step. She along with her team made everything very easy. Thanks,
Very professional Very professional, explained everything, very thorough, answered all questions, very courteous, kept me informed on all progress
Excellent customer service Drop off for recall. Turn around time is fast. The tech is knowledgeable and professional
Previously I was not happy with the service as I was literally getting ripped off by the service sales person. We won't get into that... but anyhow, this time I worked with my needs with Kevin and I was very happy with his level of honesty and professionalism. Also, compared to the previous time I came in, I received a very detailed video showing me exactly what was in need of repair and it helped me understand what I needed to do right away versus things I could still wait on spending money on. The experience saved me from ... Read More Full review text opened.DealerRater - Nov 4, 2026
Previously I was not happy with the service as I was literally getting ripped off by the service sales person. We won't get into that... but anyhow, this time I worked with my needs with Kevin and I was very happy with his level of honesty and professionalism. Also, compared to the previous time I came in, I received a very detailed video showing me exactly what was in need of repair and it helped me understand what I needed to do right away versus things I could still wait on spending money on. The experience saved me from never coming back again - especially knowing that the serviceman I had a bad experience with is no longer working there...
This dealership is the reason I did not purchase another bmw. Very poor customer experience.
I did reply to you and this is in addition to my last reply My cooling is not working again and I need help. Is my car a lemon? After my electronic package problems, cooling problems, what is next?
Impressive showroom very helpful staff and a great parts department! Just to end this one of the best dealerships been too
So professional, well-oiled machine! Great experience. Finished on time Great staff and waiting area for customers
Brandon Deady is the best as for Cosmo not for me Personally but Brandon makes me confident in your service department
5 Easy-to-use appointment set up, expectation management on time and cost was excellent. Exceeded expectations
Their dedication to customer satisfaction is why I made Rallye my preferred dealership. RALLYE BMW had mastered customer service
Great I had a great experience with the dealership. The service team was professional, friendly, and efficient throughout the entire process. They kept me informed, answered all my questions, and made sure everything was taken care of in a timely manner. I really appreciate their excellent customer service and would highly recommend this dealership!
I have leased and purchased numerous vehicles for my wife and I for over 30 years and have consistently been pleased in every regard z enough so to have recommended friends to George Havier and Rallye.
I had my car for cooling system service and some other things. I was very disappointed to learn that my cooling system haz a leak and car had to stay extra days for checking where the leak is. I had many Lexus cars and I never had any problems Being that I come from Europe I wanted to have European car. And this was big disappoint for me with my car under 30 thousand miles. This put dout in my mind about BMW quality. This may have some dout about purchasing my next car.
I’m satisfied with the overall experience and appreciate their excellent customer service. Highly recommended!
Hospitable, everything is good I was very impressed with their excellent manners and hospitable ......
The best service dept.in the biz They care about their clients needs and aspire to be the best
Great customer service starting with Gabriel Hale Smooth transaction, detailed information and less hassle during the process
Clean facility Courteous staff Knowledgeable staff Patient Excellent customer service Accommodations made for children Respectful
Put it like this, Anthony Persaud is the reason we bought our new 2025 BMW X5 new from Rallye. Anthony is the reason we will buy our next BMW from Rallye. Thank you. Peter Lennon.
Great service. On time and cost was as expected. No surprises. Rallye Service is the best!
Less waiting time I just waited only 2 hours for the maintenance for my car.
We worked with Darren to get several cars and he was very knowledgeable about the models upcoming features timing of new deliveries and took the time to take us on a test drive on the new X5
Overall positive; wish I didn't have to work so hard to get Repairs covered, and I wish I didn't have to come back to get things fixed after the initial appointment, but all in all pretty happy. 4.5 out of five. Anthony definitely was a difference maker; he clearly worked hard to help me out and keep things moving forward
Professional, service oriented, and transparent on how quickly my car would be ready. Exceptional experience.
Very nice people. Sheronda is amazing and Joe was very attentive. The 540i is fabulous!
Extremely pleased with my salesperson Suada Deljanin and the entire transaction with Rallye. It was easy, efficient and a pleasant experience. Suada understood exactly what I needed and was very transparent about the numbers. Very happy with the new car as well!
Frank Trotta is the ABSOLUTE BEST !!! He takes great care of my family and myself as we all own cars purchased at Rallye BMW and Frank always goes above and beyond to make our service experience EXCEPTIONAL !!!!
Frank is awesome Frank knows how to really take care of your customers especially long time ones like myself and my family
Service and follow was great Got my car same day And was checked for other issues and found non
Chris was great. Attentive, organized, polite and funny. He made our experience seamless and pleasant
Awesome and utmost decency and professionalism Great service courteous staff Knowledge / credibility / excellent communication and nice loaners
Very professional and knowledgeable I was quite pleased with the service and would suggest it to others.
The BMW dealership at Westbury treats their customers with timely and friendly service. I would recommend this dealership.
Service was terrible. took days to tell me what was wrong with car. Then it got repaired. Then was told yet something else was wrong with it. Then had to pay another $3 k. Then I called to lodge a complaint. Someone told me they would call right back. . Never heard from him again
This app is flawed because I did not select the individual it now wishes me to critique and it disabled the back option to preclude me from backing up to correct it. Also, it did not have my salesperson as a named option.
Very helpful and pleasant staff. Wish wait times could be shorter. Facilities are super clean and waiting area is great except that wait times are longer.
Staff is polite and accommodating. Scheduling appoints is easy and car loans are a huge help. Pleasure to work with the team
Good service excellent staff Way better then Huntington dealership they are THE WORST in long island
Customer for over 20 years and still one. So I'm happy. I did Love also the my salesman Javier
Excellent service overall. Highly recommended Very good customer service and care. Both sales and service are excellent departments
Great experience! Hopefully soon when i purchase another m2 from you guys i can get a discount ??
Chris Blanco handled my situation horribly. My car was misdiagnosed, it overheated on my way from just picking it up and he refused to tow me back to the branch without it costing me! I incurred more expensive than needed due to that misdiagnosis. He strung me along for months after promising to reimburse me for the unnecessary repairs that I made based on the misdiagnosis. I WILL NEVER RETURN TO WESTBURY BMW!!!
Amazing service and attention to customer realtions. Follows through with great promise and makes the experience very comfortable from beginning to end
Prices are inflated, you can go another bmw dealer and get much cheaper price. Xx
Always a great experience meeting all my needs by going above and beyond Customer satisfaction is always paramount there
You guys are very professional and courteous gave me a loaner car and your service department is excellent. Will highly recommend Rally
He is very smart and professional. A truly caring service rep and the reason I will Continue to service my car at Rallye.
Tracey was super helpful in assisting me. Really fast service & work. Will be coming back here again!
Brandon Tibbals is a wonderful service rep. I never want to use anyone else at Rallye BMW. He listens and is very accommodating to our needs.
The service center is a different story tho. I paid for my air conditioning to be cleaned or sterilized because of a horrible smell of urine coming from the vents EVERY TIME I turned it on all summer. In addition to that issue - if I put the temperature over 60 - the ac turns to heat (at 61 & over). This service was extremely expensive but necessary- even though I have had many Mercedes and ... Read More Full review text opened.DealerRater - Oct 17, 2026
Brandon Tibbals is a wonderful service rep. I never want to use anyone else at Rallye BMW. He listens and is very accommodating to our needs.
The service center is a different story tho. I paid for my air conditioning to be cleaned or sterilized because of a horrible smell of urine coming from the vents EVERY TIME I turned it on all summer. In addition to that issue - if I put the temperature over 60 - the ac turns to heat (at 61 & over). This service was extremely expensive but necessary- even though I have had many Mercedes and Lexus vehicles for over 8-10 years in my time and NEVER had this type of issue EVER. Why it would happen on a high end BMW is beyond me and will be considered heavily next time I purchase my next vehicle.
Back to the issue with this service and ac problems… the expensive service I paid for DID NOTHING TO ALLEVIATE THE ISSUE. The only thing that happened is that I am out over one thousand dollars with no resolution. Therefore, I am NOT HAPPY with this past service of My vehicle. What should I do to rectify this?
Brought car in for service. They say the do a whatever 21 point inspection. I get the car back the very thing I Brought the car in for wasn't fixed. Had to bring it back . They told me I need to change a part that didnt needed to be done. Ps never changed the part car is fine . Very disappointed have 4 BMWs won't get another from Ralley.
The work and time were done as promised. This is not the first time I've used rally B. MW and I am very happy with them.
Excellent in-person customer service Done ?? No further comments No further comments No further comments
Excellent in-person customer service Done ?? No further comments No further comments No further comments
Brandon was an exceptional service representative. Professional, personable. Highly recommend. Great experience facilitated by great service rep
Recently purchased a car at Rallye Lexus with Frank Politi and from the moment you walk into the dealership everyone makes you feel at home. Frank made sure to figure out all our needs and to help us really find not only what we needed but what was the right fit. I would highly recommend visiting and asking for Frank !
Recently purchased a car at Rallye Lexus with Frank Politi and from the moment you walk into the dealership everyone makes you feel at home. Frank made sure to figure out all our needs and to help us really find not only what we needed but what was the right fit. I would highly recommend visiting and asking for Frank !
Excellent purchasing experience with Rallye’s Frank Politi. I have a long story about why our purchase of the vehicle was complicated, which doesn’t need to be shared here. Suffice to say that Frank led us through the process and made it easier than it could have otherwise been. Thanks!
I must say that Danny Semedo is an excellent salesman and display extremely good qualities in selling us a car.There was no pressure in buying and after three years of a purchase my adult kids still talk about him.and the way he conducted business, when compare to other car sales people. He has definitely left a lasting impression and I am sure they will be using him , when they are ready for their Lexus purchase.
We are very happy with a new car Lexus RX 350. We are also very pleased with the services of Frank who is a very kind, courteous, knowledgeable and patience. Frank always greet us with a smiles and compassion. We are truly blessed with the services that Frank provided. Thank you again!!! Tom and Thresa
Great ppl best service
Purchased my first Lexus with the help of our amazing salesman, Frank. He helped make a deal over the phone as I live out of state and made the entire process so quick and easy. Everything was very upfront and honest which we appreciated very much. Jose also did a wonderful job explaining all the features of the car and Caleb was great in assisting us with the financing. Would absolutely purchase from Rallye again in the future. Highly recommend!
Had a very good experience purchasing my vehicle with Frank Politi and Michael Barthilomew (who was very helpful in explaining and setting up the vehicle settings).
Easy and pleasant to deal with. Felt we were treated fairly would buy from again
Abbas was great in helping us familiarize ourselves with the numerous functions of our car.
Great professional salesperson. Very knowledgeable. Great deals as well. Lexus makes the perfect auto.
My experience was nothing but a success! I was introduced to Frank Politi, sat down with Frank and the process began. He took the time out to sit & listen to what I was looking for, & provided numerous options in how to obtain the vehicle I desired. He took care of every detail from cost, to insurance, etc. He went above & beyond. I was very pleased with the process & extremely happy with Frank service. I highly, recommend seeing Frank while visiting Rallye Lexus.
We had our car serviced here at Rallye Lexus, the service and Sales Team are unsurpassed with their professional etiquette and work ethic to see your process is fully completed, Maria in Service and Frank Politi in Sales were incredible.
Danny is the best in the game! If you’re looking to purchase a Lexus, he is the guy to go to. He’s incredibly knowledgeable, understanding, and patient. He always gives great tips and tricks and goes above and beyond to make sure you’re taken care of.
I’m someone who is not easily impressed and can be very particular, so I rarely ever leave Google Reviews. The fact that I’m taking the time to write one says a lot about just how great my experience has been with Danny and the entire team.
We’ve gone ... Read More Full review text opened.Google - Oct 3, 2026
Danny is the best in the game! If you’re looking to purchase a Lexus, he is the guy to go to. He’s incredibly knowledgeable, understanding, and patient. He always gives great tips and tricks and goes above and beyond to make sure you’re taken care of.
I’m someone who is not easily impressed and can be very particular, so I rarely ever leave Google Reviews. The fact that I’m taking the time to write one says a lot about just how great my experience has been with Danny and the entire team.
We’ve gone to Danny for three cars already, with the third being our RX500h, and we couldn’t be happier! I would recommend Danny to everybody and anybody.
The entire staff there, including Caleb, Adnan, and John, are amazing as well. Thank you guys for always treating my family with the best customer service and making every experience such a great one!
firstly i really have to say tara at the front and james quinlan are simplyvthe best!!! i will bring my car no where else….ever!!!!
The best ever! Can’t say enough good things about this place. Everyone is so nice and helpful. Absolute pleasure to get my car serviced here.
Wonderful service. Helpful staff. Very comfortable waiting area for service.
I had a great experience at this dealership, and a big part of that was because of the salesperson who helped me. Abbas was extremely helpful, patient, and knowledgeable throughout the entire process. I never felt rushed or pressured, and he made sure I was completely comfortable before making any decisions.
During the test drive, Abbas took the time to explain all of the car’s features and answer all of my questions. He made sure I felt comfortable driving the vehicle and gave me the time I needed to really get a feel for it.
It’s refreshing to ... Read More Full review text opened.DealerRater - Sep 1, 2026
I had a great experience at this dealership, and a big part of that was because of the salesperson who helped me. Abbas was extremely helpful, patient, and knowledgeable throughout the entire process. I never felt rushed or pressured, and he made sure I was completely comfortable before making any decisions.
During the test drive, Abbas took the time to explain all of the car’s features and answer all of my questions. He made sure I felt comfortable driving the vehicle and gave me the time I needed to really get a feel for it.
It’s refreshing to have someone who genuinely cares about making sure the customer has a positive experience. I really appreciated Abbas' professionalism, patience, and willingness to go above and beyond. I would definitely recommend this dealership and salesperson to anyone looking for a comfortable, informative, and hassle-free car-buying experience.
Frank Politi is great! He is kind, knowledgeable, and transparent, and he spends time explaining every detail to me. He made the process very easy, and I truly enjoyed the Lexus I purchased from him.
Frank Politi was exceptional! Honest, excellent communicator and gave 110%! Smooth transaction! Would absolutely recommend!!
I tried to book a recall appointment on their website, but it gets sucked and does not letting you move forward to confirmation and ask you to call to make the appointment. I then ask the Chatbot to schedule the appointment. The next day someone called me and says I can only drop off the car, and come back to pick up later, and they won't let me wait at the dealership that means they will not prioritize the recall until other paid services are done.
You better off go to another Lexus dealership and not going to this ... Read More Full review text opened.Google - Aug 15, 2026
I tried to book a recall appointment on their website, but it gets sucked and does not letting you move forward to confirmation and ask you to call to make the appointment. I then ask the Chatbot to schedule the appointment. The next day someone called me and says I can only drop off the car, and come back to pick up later, and they won't let me wait at the dealership that means they will not prioritize the recall until other paid services are done.
You better off go to another Lexus dealership and not going to this one because they will not prioritize their recall obligations.
We had a great experience buying our certified pre- owned Lexus from Frank at rallye! Classy and honest- it was the easiest and most stress free car buying experience. No surprises.
Mike Reidy is a true asset to the Lexus dealership. His expertise, his professionalism and his pride in his work, make him invaluable.. over the years that he has been my service manager overseer. I have come to trust his word and I’ve never been disappointed. My car was just serviced today and while I thanked him on the phone, I thought it appropriate to let others know just how good he is.
Amazing experience working with Frank! He really went above and beyond and the entire experience was excellent. He did a lot. Ty frank!!!
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, ... Read More Full review text opened.DealerRater - Jul 28, 2026
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, and stress-free. There were no hidden surprises or standard dealership haggling—just straight, fair pricing and first-rate customer service. Even after shipping the vehicle to Texas, his follow-up was fantastic to ensure I was fully satisfied with my Lexus.
If you are visiting Rallye Lexus, save yourself the time and ask for Frank Politi. He treats you like family and truly cares about putting you in the right vehicle!
When I first arrived there he was welcoming me with smile on his face and he start to paper work right a way with processionally he followed up next day give update about proses of work he was excellent if I need a car in the future definitely Lexus and definitely Rallye Lexus thank you for hard work that you for makes everything easy for me.
Ned went above and beyond to warm my business, even coming in on his day off to accommodate my schedule.
I had an excellent experience getting my new vehicle. From start to finish, the process was smooth, transparent, and completely stress-free. Nad was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. I really appreciated his professionalism and would highly recommend working with him.
Had a great experience with Rallye Lexus and especially our sales person Frank P. He was exceptional with his knowledge and an active listeners in knowing my desires of the vehicle.
As a long distance buyer, Nenad was exceptional with constant communication and answering all my questions. The process was seamless.
We just picked up our 2026 gx 550 from Rallye Lexus. In all my years of purchasing cars this has been by far the best experience I have ever had. First off the sales person Lauren has been exceptional. She was very informative and knowledgeable. Treated me and my wife with the best customer service. I have never been happier with such polite and excellent service. I will for sure be recommending everyone to be coming to Rallye Lexus because of her. The other staff have been also extremely polite and helpful. Car is magnificent!
Had a great experience with Rallye Lexus and especially our sales person Lauren Hu. She was extremely knowledgeable and caring of our wants and desires in regard to our vehicle and concerns. Highly recommend her.
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again ... Read More Full review text opened.DealerRater - Jun 21, 2026
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze.
I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
2 years ago in July, i was emailing and called Kenneth M for over the span of a week in regards to a 2024 Lexus IS500. Finally made an appointment and drove 40 min only to have him tell me that there are only very few IS500's around in the tri-state area and was unable to find/order me my spec because it was late in the year (July), and they stopped producing the 24 model year. He then proceeded to play a YouTube video of random iterations of what next year may look like lol. Wish I could get me gas and ... Read More Full review text opened.Google - Jun 16, 2026
2 years ago in July, i was emailing and called Kenneth M for over the span of a week in regards to a 2024 Lexus IS500. Finally made an appointment and drove 40 min only to have him tell me that there are only very few IS500's around in the tri-state area and was unable to find/order me my spec because it was late in the year (July), and they stopped producing the 24 model year. He then proceeded to play a YouTube video of random iterations of what next year may look like lol. Wish I could get me gas and time back. Luckily I made an appointment with Lexus of Smithtown right after him. They found me my car that day, and got me my car a month later. Funnily enough I left deflated believing him, and made sure he notified me if my spec would pop up and/or when orders for the 25 model year would be available (was supposed to be 2 weeks later). Looks like he/they didn’t want my business because I still haven’t been notified lol.
The entire staff answered all our questions with regards In choosing this new vehiclein choosing the be
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure.
Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision.
Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’... Read More Full review text opened.DealerRater - Jun 5, 2026
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure.
Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision.
Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’re considering a Lexus, I highly recommend asking for Ned. His customer service is truly top-notch, and he made this one of the best car-buying experiences we’ve ever had.
Thank you, Ned, and the entire Rallye team for such outstanding service!
Tony at Rallye Lexus is the best! He is so easy to work with and didn't make buying a new car stressful. He patiently answered my questions and found me the perfect car. I would buy from them again
It was pleasant and cordial conversation and technical assistance was superb. All was to the point and good atmosphere.
Highly conscientious and responsible service, high-level automotive maintenance expertise, and the provision of precise, relevant information.
Gave update regularly and provide opportunity for feedback which is great service, glad to be your customer
Great service knowledgeable sales and leasing consultants as well as finance manager. Prompt service. Everything explained
When purchasing my car from Rallye Lexus, the transaction was easy, ran smoothly and explained well. Overall a great service and buying experience!
Tony Constanza was great and kept me informed when the car was to arrive. He follow-up with a call a week later to check to see how we are liking the car. I have purchased cars with Tony in the past and was always happy with my purchase. Paul Ok walked us through the financial portion. No hard sell for extras. I decided to stay with Rallye because I like the way they treat us and the comfortable waiting area. They are willing to work with us regarding repairs.
James was amazing to work with for our Lexus RX lease. He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealerships do not make it easy for people to get pricing and will only discuss when you physically appear in person. Not the case with James and Rallye. When we came in to finalize the paperwork, we completed everything in record time. This showed me how organized and well-managed this dealership is. The Finance Manager, Paul, was also helpful and gave us a comprehensive rundown of ... Read More Full review text opened.DealerRater - May 22, 2026
James was amazing to work with for our Lexus RX lease. He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealerships do not make it easy for people to get pricing and will only discuss when you physically appear in person. Not the case with James and Rallye. When we came in to finalize the paperwork, we completed everything in record time. This showed me how organized and well-managed this dealership is. The Finance Manager, Paul, was also helpful and gave us a comprehensive rundown of what we were signing. They respected our time and made everything easy for us. I highly recommend reaching out to Rallye Lexus and working with James.
Easy process. Very professional and prompt. Great service. No hard selling on products or services I didn’t want.
I rate Dawn Sullivan 5 Stars. Dawn was courteous, professional, and outlined the services being performed on my vehicle. Dawn provided an estimate on the duration of the services and gave me the option of waiting versus obtaining a loaner vehicle. I chose to wait for my service, and Dawn was accurate in the time for completion. Furthermore, the Rallye Lexus team who valeted, serviced, washed, and cleaned the exterior and interior of my vehicle, also did an outstanding job to exceed my expectations. In my opinion, the Rallye Lexus dealer badge comes with a cache of quality and excellence like ... Read More Full review text opened.DealerRater - May 21, 2026
I rate Dawn Sullivan 5 Stars. Dawn was courteous, professional, and outlined the services being performed on my vehicle. Dawn provided an estimate on the duration of the services and gave me the option of waiting versus obtaining a loaner vehicle. I chose to wait for my service, and Dawn was accurate in the time for completion. Furthermore, the Rallye Lexus team who valeted, serviced, washed, and cleaned the exterior and interior of my vehicle, also did an outstanding job to exceed my expectations. In my opinion, the Rallye Lexus dealer badge comes with a cache of quality and excellence like no other.
Customer service is excellent very polite, professional and focused on client, I had break oil flashing and replaced , after I had some resistance when press break , I come back and everything was fixed. And customer service was understanding and all problems were fix at no time. Car was cleaned inside and outside
Love the valet service! The custom video sent via email was also a nice touch.
Rallye Lexus is my go to dealership for service and they have taken good care of me for well over a decade now. I am always pleased with the customer service and their work on the four Lexus vehicles I have had serviced there.
Like always very welcoming place Everyone who work at Lexus are always smile and ready to help. I believe that’s the most important when you come in to the building you already feel that you belongs to the family.
Always a pleasure to work with the staff. I've owned Lexus cars from this dealer for over 15 years. Sales and service staff are very helpful and patient.
We had a great experience with Tony! The dealing was smooth straight forward. We are happy with our first Lexus and enjoying it.
Good purchase experience. Did not spend unnecessary time waiting to complete my purchase. Also had to return right after purchase for a small issue but was promptly cared for by the service dept.
Always great communication and I love the video feature to show what is wrong with the car!
Just a very pleasant experience. Only thing there are some catches on the hood that I did see.
Rallye Lexus provides excellent customer service. The staff are accommodating and easy to work with.
Joanna is always amazing. She make it seamless, keep you up to date, and is spot on with time management .
Nice service. Like the place. Will come back next year and the year after after
Very efficient and easy to work with. Greeted me by name Got the car completed quickly.
Joanna and Rallye Lexus are the best! Always friendly and competent. Highly recommended! Thank you!
great experience and happy result. Great staff and service. Timely and very speedy work with adequate explanation
Very easy experience, knowledgeable team, love the car, I plan to shop at rallye again
Easy 5/5. Booking was quick, everyone was super nice, and they walked me through what my car actually needed. I’d definitely come back and recommend them if you want straightforward, reliable service.
The location is excellent and the service is great, appreciate the personal attention and the loaner car
Ned and the team were excellent to deal with. Smooth transaction, no nonsense pricing and exceptional customer service. This is the second car we have purchased from Rallye Lexus and it won’t be our last.
Buying a car from Rallye Lexus was a great experience! Everything was smooth and effortless. Excellent service!
The service was prompt and on time. The facility is clean and comfortable while waiting. It was a pleasure working with Ms. Oates.
Best Dealership Ever!!!! Dawn Helped me by squeezing me in on a busy day. Service advisor was able to diagnose problem without me taking a loaner. Great experience!
Dealing with Rallye lexus was a wonderful experience. They were welcoming, accomodating and worked hard to meet our needs. The staff was knowagable and sincere.
Tge service vice was good and well done but it took a long time ro fix the sun roof since the car is new
Rallye Lexus was a pleasure to deal with they and our salesman Ned were considerate! Informative and knowledgeable we had the best experience we have ever had leasing our new Lexus Highly we recommend them
My name is Jose lopez I’ve visited the rallye Lexus dealership. I am feeling very happy to make a deal with Mr. Franklin and Caleb so thank you guys for treating me so good God bless.
Particularly impressed by Abbas Rajani and his commitment to the customer. Made me. Intend to recommend Rallye as a Lexus dealership.
James Quinlan the service manager, along with Mike Montijo go above and beyond every time I service vehicle there. Top notch service!! Highly recommend!!
Very thorough and courteous very good service will Come back look forward to new facility
Love this dealership,. They treat you like family. Can always depend on them for good quality service
Absolutely great fantastic accommodating and truly nice, friendly and great atmosphere. Thank you for all your kindness
I am less than a week out of purchasing my brand new Lexus TX with the help of Frank Politi. From start to finish the experience was nothing short of fantastic. I had to wait a few weeks for the car to be delivered and Frank kept me up to date every step of the way. When the car arrived it was the easiest car buying experience I've ever had, and Frank even called to see how I was doing after the purchase was final. It was truly like shopping with family who want you to make the right ... Read More Full review text opened.DealerRater - Apr 17, 2026
I am less than a week out of purchasing my brand new Lexus TX with the help of Frank Politi. From start to finish the experience was nothing short of fantastic. I had to wait a few weeks for the car to be delivered and Frank kept me up to date every step of the way. When the car arrived it was the easiest car buying experience I've ever had, and Frank even called to see how I was doing after the purchase was final. It was truly like shopping with family who want you to make the right decision for you, and not just pushing a sale. I cannot recommend Frank Politi enough!
Went for scheduled oil change, technician went over the vehicle carefully, recommended new battery which was installed. Work was done efficiently. Good service although replacement battery was obviously more expensive than a AAA replacement. Will continue using the dealership.
Excellent made the buying car process easy and very pleasant. Staff was friendly and knowledgeable.
The entire process was incredibly friendly and smooth, largely thanks to Dawn and the amazing team at Rallye.
Dawn is a great employee! I have really appreciated all of the hard work she does to keep me informed about how my car is doing. I highly value the fact that she keeps me informed on every detail and has been a joy to work with on my issues. Also, the driver Tom has also been great
Everything was handled efficiently by the service staff, they were polite and answered all my questions
The outside service with whom I was connected when I called was atrocious. They would not make an appointment for the day after the call. I called my salesman and he connected me to Mike Reidy, who could not have been nicer. Get rid of that answering service. They suck and are a bad reflection on the dealership.
James and Caleb were excellent to work with. dealership is nice and very responsive and easy to work with.
I had a great experience working with Jason. He was professional, patient, and genuinely focused on helping me find the right car for my needs rather than just making a sale. He took the time to answer all of our questions, explained everything clearly, and made the entire process smooth and stress-free. Jason let us test drive a couple of cars and explained the differences during each test drive. I recommend him to anyone looking for a reliable and enjoyable car-buying experience.
First rate Outstanding and transparent pricing just a great dealership and best sales guy Frank Poloti
Rallye Lexus always comes through with quality service et al...Very much appreciated! I have an excellent experience with them.
My experience at Rallye was great. Our Salesperson, Jason Pena was extremely helpful and knowledgeable. He made the purchase of our Rx 350h so easy. The delivery specialist Mike explained all the great features of our car and like Jason was extremely professional. All in all a wonderful experience. Thanks Rallye Lexus and thanks Jason and Mike.
Rallye Lexus delivers exceptional service. The team is attentive and responsive. Frank Politi and Caleb Denis were professional, highly knowledgeable, and a pleasure to work with.
Very nice place staffed with great people, what else does one possibly want from a car dealer.
I have had three other Lexus’ and of all the dealers I spoke to could not compare to the service I received from Tony and the whole staff down to the car wash treated me exceptional.
Service was great. I was kept informed on what was happening. Joanna did an excellent job
Made my appointment online which was very easy. Waited for my car. He said it would take and hour and a half and it did.
My car needed a part that I thought would be available by the time of my appointment- it was not and no one ever called to say it came in or followed up at all
Great wotking with Ned Maskic at Rallye Lexus for my RX350h lease. Great experience as usual with Rallye Lexus. Highly recommended.
Was a quick and easy process over the phone. When I went to pick up the car, everything was ready and quick and easy!
Best Mercedes dealer in new york! Wether its for service or sales . Always a great experience
Thanks to Jason for helping me with the appointment and resolving the issue; thanks to Katie for her warm service; and thanks also to the cashier for their patient assistance.
Patric was very plight and nice and understanding and treated me very nicely and I felt very comfortable working with him , he took care of all problems and called me to pick up even earlier Han tha time he promised me ., I really appreciated his loyalty and respect and will continue to see him always and also will recommend him to everyone who needs help in my family and having a Mercedes Benz
We drove in on a Friday afternoon. Ken Vachris was quick to help us. Diagnosed problem, informed us car was safely drivable, and arranged for a service appointment. Ken is great.
through the years we have had a very good working relationship with Rallye's Service Center
Would not take the time to do my classic car alignment properly which requires a knowledgeable, expert, and senior technician to perform.
Granted, it's a very precise, time-consuming alignment with special equipment needs and knowledge. They essentially stated it was not worth their time when I returned,
If you hold yourself up to highest standards in the industry and charge a premium price you must offer a premium service.
As I was leaving the car jockeys moving the cars to the wash and service area were speeding around a sharp turn of the building came inches from crashing into ... Read More Full review text opened.DealerRater - Nov 14, 2026
Would not take the time to do my classic car alignment properly which requires a knowledgeable, expert, and senior technician to perform.
Granted, it's a very precise, time-consuming alignment with special equipment needs and knowledge. They essentially stated it was not worth their time when I returned,
If you hold yourself up to highest standards in the industry and charge a premium price you must offer a premium service.
As I was leaving the car jockeys moving the cars to the wash and service area were speeding around a sharp turn of the building came inches from crashing into me.
Rob is the best. He remembers my wife and I and makes us feel that our needs are important to him
Great service
Rob Carlson is hands down the best in the game. Many thanks for a seamless service experience time and time again.
Rallye is born rich and their staff is trained like a family with courtesy,respect and smile meaning loyal to their customers. On time,punctual,perfect,they know what service and parts needed to be replace.it's peace of mind.i see most of the people working their since many years that prove their consistency.they stand on their warranty.
Everyone was very nice. A video they gave me the inspection of my car was very helpful The car was done quicker than I thought
I have found over the years Rallye Mercedes Benz to efficient, professional and always expedited with service. Vincent the service writer makes the experience smooth and very pleasant. Highly recommend.
I took my 2022 gls 450 to them for a problem with the fuel gauge as a second opinion. The first dealership which I bought the car from made me take a taxi home and then called me the next day saying everything was fixed with a software update. Surprise it wasn’t better so I took it to rally because my dad always bought from them and had good luck with repairs from them. At rally they had me in a loaner immediately without even asking. Then they went though an extensive battery of tests and they kept me updated throughout. ... Read More Full review text opened.Google - Nov 11, 2026
I took my 2022 gls 450 to them for a problem with the fuel gauge as a second opinion. The first dealership which I bought the car from made me take a taxi home and then called me the next day saying everything was fixed with a software update. Surprise it wasn’t better so I took it to rally because my dad always bought from them and had good luck with repairs from them. At rally they had me in a loaner immediately without even asking. Then they went though an extensive battery of tests and they kept me updated throughout. Ultimately I feel they gave good service and they genuinely tried.
Our sales advisor, Lou Verderosa—Sweet Louie V at Rallye—provided a fantastic experience! He helped us find exactly the right vehicle, took the time to walk us through all its features, and worked out a payment and terms that suited our needs. And by the way, my wife is still ecstatic! Hats off to Lou, and thank you! —Danny D
Very efficient Jerry Sherry was terrific.
I have had nothing but the best at Rallye Mercedes. Rob Carlson and his crew keep my Baby running well and looking good. If I buy another Mercedes, it will be from Rallye. I can’t imagine going elsewhere. William Judson
I recently had my car serviced at Rallye Mercedes in Roslyn and it was a great experience. My service advisor was a great guy and kept me well informed about the progress of the car. I also appreciated them providing me with a very nice loaner. Overall the whole process was easy and I certainly will be going back the next time the car needs service
we always use Rallye MB! Katie in service is always there to help and always responsive. ai have dealt with Paul the service director and he is always a pleasure to deal with
Good service
We had an outstanding experience working with Evan Marro at Rallye Mercedes-Benz. From start to finish, Evan was professional, knowledgeable, patient, and genuinely focused on making sure we were completely comfortable with our decision. He took the time to answer our questions, explain everything clearly, and made the entire car-buying experience smooth and enjoyable.\nWhat impressed us most was Evan’s friendly, no-pressure approach. He made us feel like valued customers rather than just another sale. We couldn’t be happier with our Mercedes-Benz and the exceptional service Evan provided. If you’re looking for someone who is honest, attentive, ... Read More Full review text opened.DealerRater - Nov 6, 2026
We had an outstanding experience working with Evan Marro at Rallye Mercedes-Benz. From start to finish, Evan was professional, knowledgeable, patient, and genuinely focused on making sure we were completely comfortable with our decision. He took the time to answer our questions, explain everything clearly, and made the entire car-buying experience smooth and enjoyable.\nWhat impressed us most was Evan’s friendly, no-pressure approach. He made us feel like valued customers rather than just another sale. We couldn’t be happier with our Mercedes-Benz and the exceptional service Evan provided. If you’re looking for someone who is honest, attentive, and truly cares about his customers, we highly recommend Evan Marro. \nFive stars all the way!
Love the dealership. The service is outstanding. Very personable and accommodating !
The service manager Rob is incredible. His customer service is the best. He cares about the customers and is very thorough with the service details.
Katie is terrific Always on top if her game- much appreciated
⭐⭐⭐⭐⭐ **5 Stars!** Larry Greco is the best! His hard work speaks for itself, but what truly sets him apart is how much he genuinely cares about his customers. He is a tremendous asset to Rallye Motors and truly represents what makes this dealership so special. Rallye Motors is who they are because of people like Larry. **Never lose him! He is one of a kind!**
Rallye Motors gave me good services including finding the right car for me. Location is not far from me and staff are very helpful. The service advisor Nick is knowledgeable and provided sincere adviices. Thank you
As always Patrick Riley handled our service making it easy and seamless. He always does a great job.
I had my car serviced at the dealership last month. The issue was resolved, but after I picked up my car, I had several new warning lights on my dashboard and the MB command center no longer turned on, which means that I haven’t had a working radio or the correct time on my dashboard since the dealership performed the work.
The dealership refused to look at the car again without charging another “diagnostic fee” even though they are the ones who caused the issue.
I was promised a call back by the dealership manager, Gary White, but he ... Read More Full review text opened.DealerRater - Nov 3, 2026
I had my car serviced at the dealership last month. The issue was resolved, but after I picked up my car, I had several new warning lights on my dashboard and the MB command center no longer turned on, which means that I haven’t had a working radio or the correct time on my dashboard since the dealership performed the work.
The dealership refused to look at the car again without charging another “diagnostic fee” even though they are the ones who caused the issue.
I was promised a call back by the dealership manager, Gary White, but he has yet to return my calls. Very disappointed with the treatment I received.
Excellent service from a professional staff with years of experience. My service advisor, Kenneth Vachris, has knowledge of multiple cars models including my 2002 SL500, 2015 ML250 Bluetec, and my 2020 GLE350.
Kenny Vachris really listens to your concerns and makes sure that your car is serviced correctly. He is a very pleasant guy.
Professional and knowledgeable. Honest and sincere. Cordial while keeping in touch with me during the day with any updates.
Ralley Motors treat it customer's the best. Whether I'm there for repairs or maintenance I've had a pleasant experience.
Usual excellent communication from start to finish with no surprises . Bob Bianchi’s consummate professional
Felt like I was appreciated and respected…
Top notch service from drop off to pick up just exceptional
Great sales support and delivery
Harez & the team at Rallye were incredible!! From walking into the showroom the first time to picking up my new vehicle - it was smooth! It’s the first time I’ve made a car purchase without feeling pressure or guilt tripped into buying additional features. They were friendly, honest and transparent about the whole process. Thank you again Rallye Mercedes team!
Services, thorough and advisor was Competent, courteous and prompt
Very accommodating and efficient Steve Agustin is a pleasure to work with. I look forward to working with him every year Although my vehicle was purchased in west palm I prefer having it serviced in NY because it’s more convenient
Kenny at Rallye always manages to make my service visits pleasant. On time every time. Super efficient and user-friendly. Explains everything step by step, which I really appreciate. I’ll be back. - TB
Everyone was super especially Katie
My wife and I brought both of our cars in for service on a Monday morning. On Tuesday, both cars were done and ready to be picked up. Everything was handled as agreed. Ken, Brian, and the rest of the team were very professional and great to work with as always.
I really like the checking out of my car top to bottom , very impressive. I like the quick service of changing my tire for a new one . In all you service is excellent
Vincent and team at Rallye kpet me informed and up to date and gave us the right advcie on what to do with our vehicle.
Patrick Riley is very considerate, concerning and efficient. He makes Rallye Motors service a pleasure to do business with.
Had an amazing experience working with Martin at Rallye! He’s an exceptional sales advisor who knows how to get a deal done. Everything was straightforward and transparent from start to finish, with no hidden fees or surprises. Martin made the entire process smooth, easy, and stress-free. I’ve purchased two cars from him in the last two weeks, and both experiences have been nothing but great. He truly goes above and beyond to make sure his customers are taken care of. If you’re looking for someone who is honest, professional, and knows how to make a deal happen, ... Read More Full review text opened.Google - Oct 29, 2026
Had an amazing experience working with Martin at Rallye! He’s an exceptional sales advisor who knows how to get a deal done. Everything was straightforward and transparent from start to finish, with no hidden fees or surprises. Martin made the entire process smooth, easy, and stress-free. I’ve purchased two cars from him in the last two weeks, and both experiences have been nothing but great. He truly goes above and beyond to make sure his customers are taken care of. If you’re looking for someone who is honest, professional, and knows how to make a deal happen, Martin is your guy! Highly recommend!
Very easy service experience at Rallye.
Had an amazing experience working with Martin at Rallye! He’s an exceptional sales advisor who knows how to get a deal done. Everything was straightforward and transparent from start to finish, with no hidden fees or surprises. Martin made the entire process smooth, easy, and stress-free. I’ve purchased two cars from him in the last two weeks, and both experiences have been nothing but great. He truly goes above and beyond to make sure his customers are taken care of. If you’re looking for someone who is honest, professional, and knows how to make a deal happen, ... Read More Full review text opened.DealerRater - Oct 29, 2026
Had an amazing experience working with Martin at Rallye! He’s an exceptional sales advisor who knows how to get a deal done. Everything was straightforward and transparent from start to finish, with no hidden fees or surprises. Martin made the entire process smooth, easy, and stress-free. I’ve purchased two cars from him in the last two weeks, and both experiences have been nothing but great. He truly goes above and beyond to make sure his customers are taken care of. If you’re looking for someone who is honest, professional, and knows how to make a deal happen, Martin is your guy! Highly recommend!
Eliot Cohen made the process seamless. I returned my off lease car with no hidden fees, and was given a great price on a new car.
Rallye Motors is consistently professional, thorough and transparent. Highly recommend Patrick Ripley and appreciate his communication throughout the service process.
Had a very pleasant experience with my service appointment at Rallye. Kenny was helpful and provided timely updates on the progress throughout the whole time. Very impressed with his professionalism!
Professional, courteous and thorough.
The service provided by leasing office, was excellent, especially Mr. Konstantin. He is well knowledgeable and transparent in explaining all relevant facts about the GLE350 I am leasing from Rallye Motors in Roslyn New York. Thank you
Convenient, clean and friendly. Quick service. Nice car wash. Decent hours of operation for service center They need to work on their coffee machines. One made coffee but the creamers were spoiled. The upstairs machine only made espresso. The other Rallye dealerships have better coffee and snacks for those of us that wait.
Kenny is the best. He’s been with my family and I since day one and he never disappoints. He is thorough and keeps us safe.
On time, extremely friendly staff, very professional. Strongly recommend without any reservations.
I had an exceptional experience at Rallye Mercedes-Benz in Roslyn! A special thank-you to Robert, who was incredibly knowledgeable, helpful, and professional. He made the entire service experience smooth and pleasant. Thank you for the outstanding service!
Ken know me on a first name basis since I first bought my car in for its first maintenance check up . Treats me top notch as he does all his clients im sure , just became a first time grandpa also , congrats Ken 👏
Great experience working with Vincent Vetere, very helpful
I brought my car to the service department, they gave me a fancy loaner. Everyone was very attentive and professional. I highly recommend this place
Rallye motors is exceptional from the Service Dept to the Sales Dept. The operation in East Hills runs seamlessly. Whether you’re getting your car serviced to buying or leasing a vehicle, it is done with such professionalism. I can not recommend them enough. We wouldn’t go think of doing business with any other dealership.
Terrific
Great responsible respectful staff, especially service staff mainly John and receptionist at desk and sales people as well
Nicest people from sales to service!!!
Sevice was excellent Steve very easy to deal with straightforward and professional. Problem fixed loaner quickly available convenient professional service
Always helpful and prompt attention. Vincent is a fabulous guy and we have working with him for many years
My wife and I recently leased a Mercedes-Benz GLE 350 from Rallye Motors, and I can genuinely say it was one of the best car-buying experiences I've had.
Victor Cosme was exceptional from beginning to end. He was straightforward, transparent with the numbers, responsive, and never once made us feel like we were being sold. There were no games, no unnecessary back-and-forth, and no surprises. Just honest communication and a genuine commitment to getting the deal done right.
As someone who has bought and leased plenty of vehicles over the years, I've learned that the experience matters every bit ... Read More Full review text opened.DealerRater - Oct 19, 2026
My wife and I recently leased a Mercedes-Benz GLE 350 from Rallye Motors, and I can genuinely say it was one of the best car-buying experiences I've had.
Victor Cosme was exceptional from beginning to end. He was straightforward, transparent with the numbers, responsive, and never once made us feel like we were being sold. There were no games, no unnecessary back-and-forth, and no surprises. Just honest communication and a genuine commitment to getting the deal done right.
As someone who has bought and leased plenty of vehicles over the years, I've learned that the experience matters every bit as much as the price. Victor delivered on both.
He has earned our trust and, more importantly, our future business. I wouldn't hesitate to recommend Victor Cosme and Rallye Motors to anyone looking for a Mercedes-Benz.
The woman at frint desk was very nice and directed me to my sales person
Awesome experience Nick was great to work with me for my 105th car purchase in 30years of marriage. not really much more to say. If you're looking to purchase a car and and you like to make the process complicated and boring don't see nick because he keeps it light and fun. JUST THE WAY BUYING A CAR SHOULD BE. Also, A honorary mention to the finance dept. He understood me and how often I trade cars. He did a great job accepting that and not dwelling on the items that I just wouldn't get any use ... Read More Full review text opened.DealerRater - Oct 16, 2026
Awesome experience Nick was great to work with me for my 105th car purchase in 30years of marriage. not really much more to say. If you're looking to purchase a car and and you like to make the process complicated and boring don't see nick because he keeps it light and fun. JUST THE WAY BUYING A CAR SHOULD BE. Also, A honorary mention to the finance dept. He understood me and how often I trade cars. He did a great job accepting that and not dwelling on the items that I just wouldn't get any use out of. Thank you to all involved.
The entire experience was perfect. It felt like every part was personalized and the process was easy.
My wife and I have been buying and leasing cars for more than 30 years. Our last few have been Land Rovers, Infinitis, BMWs and Cadillacs. This was our first time to see if we were interested in a Mercedes. Most sales consultants are just average but we found that Evan Marro was exceptional. He was truly professional from a test drive, to having the car we were interested in brought over from their storage area, to being super knowledgeable about the car. I happen to mention that we were interested in a different wheel option and Evan quickly found that ... Read More Full review text opened.DealerRater - Oct 15, 2026
My wife and I have been buying and leasing cars for more than 30 years. Our last few have been Land Rovers, Infinitis, BMWs and Cadillacs. This was our first time to see if we were interested in a Mercedes. Most sales consultants are just average but we found that Evan Marro was exceptional. He was truly professional from a test drive, to having the car we were interested in brought over from their storage area, to being super knowledgeable about the car. I happen to mention that we were interested in a different wheel option and Evan quickly found that they had one in stock that had just arrived which was why it was not yet on their web site. Evan brought over Trent Manco who was great in structuring the deal to our satisfaction. My wife and I were truly impressed with the professionalism of both Evan and Trent.
Amazing quick efficient service would absolutely recommend very informative and great communication. Would definitely use again.
Professional handling of clients. Address clients needs. Perhaps a bit more warmth in client relations would make it top of the line.
Rob was amazing and so was the staff there was a pleasure working with you guys
I have to say he was so thoughtful and kind. From the second I walked in to the dealership and was greeted by him, he made me feel it was possible to get into a Mercedes. I would recommend him to anyone I can! He should be employee of the year! I am grateful to him and love my car.
Great service, and always very detailed on explaining service. I pleasure to be a client of this dealership.
Evan was an extremely helpful salesperson and did not pressure. He was informative and professional. The finance person was very professional as well.
Last year I visited Rallye Mercedes and had the pleasure of meeting sales advisor Evan Marro. I wasn’t able to get a car at that time but, remembered how kind, patient, enthusiastic and professional he was and so I met with him again to lease a beautiful new Mercedes and trade in my old car. I truly want to express my appreciation to Evan and thank the whole Rallye team from the cheerful receptionist, to the wonderful team of managers Zach, Liz , and John, to Diana in Finance who was very professional and answered so many of my questions, ... Read More Full review text opened.DealerRater - Oct 6, 2026
Last year I visited Rallye Mercedes and had the pleasure of meeting sales advisor Evan Marro. I wasn’t able to get a car at that time but, remembered how kind, patient, enthusiastic and professional he was and so I met with him again to lease a beautiful new Mercedes and trade in my old car. I truly want to express my appreciation to Evan and thank the whole Rallye team from the cheerful receptionist, to the wonderful team of managers Zach, Liz , and John, to Diana in Finance who was very professional and answered so many of my questions, Jennifer my very kind and patient delivery specialist and to the amazing service team. If you ever want a Mercedes make sure to ask for Evan Marro, he’s top tier as is the entire Ralley team!
Rallye’s team was incredibly easy to work with. Evan and Diana were amazing. I would definitely buy from them again.
Excellent experince. Lou Verderosa was professinal and expertly handled all the details. The process was seemless
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Customer service is excellent and the staff is friendly and helpful in answering and questions or concerns we may have.
If you want attention to detail and getting it done correctly, this is the Mercedes-Benz dealership to go to for me. Vincent is top-notch!
Very disappointing experience with the service department.
I purchased my 2017 Mercedes-Benz GLC from this dealership. After the warranty expired around 2020, I’ve noticed that I’ve had more issues with the vehicle than I would have expected.
Today, I brought the car in because the “Collision Prevention Assist is Inoperative” warning comes on every time I start the vehicle. Steve from the service department told me that it would cost $250 just to run a diagnostic, and that the repair could potentially cost $1,500–$1,800.
He also told me that they were very busy and didn’t have a loaner vehicle available. He ... Read More Full review text opened.Google - Oct 1, 2026
Very disappointing experience with the service department.
I purchased my 2017 Mercedes-Benz GLC from this dealership. After the warranty expired around 2020, I’ve noticed that I’ve had more issues with the vehicle than I would have expected.
Today, I brought the car in because the “Collision Prevention Assist is Inoperative” warning comes on every time I start the vehicle. Steve from the service department told me that it would cost $250 just to run a diagnostic, and that the repair could potentially cost $1,500–$1,800.
He also told me that they were very busy and didn’t have a loaner vehicle available. He suggested that I either take the car to a local body shop or bring it back another time when they had a loaner available.
I decided to take it to a local mechanic instead. They ran a diagnostic for free and told me that the issue was related to outdated Mercedes software programming and that the vehicle simply needed a software update. The cost was approximately $250.
The difference between what I was told at the Mercedes service department and what I was told by my local mechanic was extremely concerning. I went in expecting professional advice from the dealership, but instead I was quoted potentially $1,500–$1,800 for a problem that apparently could be resolved with a software update for around $250.
This experience left me questioning whether the service department was properly diagnosing the problem or simply quoting the most expensive potential repair. I can’t speak to their intentions, but from a customer’s perspective, the experience felt dishonest and unethical.
I purchased a Mercedes expecting a certain level of professionalism and trust from the dealership. Unfortunately, this experience seriously damaged my confidence in their service department. I would strongly recommend getting a second opinion before agreeing to expensive repairs here.
Bob Bianchi went above and beyond to accommodate me. He is a true professional, and it was a pleasure working with him as always.
I recently had an outstanding experience with Rallye Motors Mercedes-Benz in Roslyn, and I want to recognize the entire team for delivering what I consider a truly exceptional customer experience.
From a Quality Management perspective, I pay close attention to the details that shape customer satisfaction, and Rallye Motors gets those details right. The dealership itself is immaculate, professionally presented, and clearly reflects a culture of pride and attention to detail. Even the valet operation impressed me. The team moved vehicles with remarkable efficiency, including expediting the movement of a vehicle from the showroom so I could take it for ... Read More Full review text opened.DealerRater - Oct 1, 2026
I recently had an outstanding experience with Rallye Motors Mercedes-Benz in Roslyn, and I want to recognize the entire team for delivering what I consider a truly exceptional customer experience.
From a Quality Management perspective, I pay close attention to the details that shape customer satisfaction, and Rallye Motors gets those details right. The dealership itself is immaculate, professionally presented, and clearly reflects a culture of pride and attention to detail. Even the valet operation impressed me. The team moved vehicles with remarkable efficiency, including expediting the movement of a vehicle from the showroom so I could take it for a test drive. It was a small detail, but it demonstrated a strong focus on the customer.
Phillip was exceptional throughout the vehicle selection process. His knowledge of the vehicle specifications was impressive, and he was able to answer my questions without hesitation. More importantly, he was professional and genuinely “no-pressure”, allowing me to evaluate the vehicle and make my own decision. That approach made a significant difference.
Trent was instrumental in navigating the logistics surrounding my existing lease trade-in. He worked through the details of turning in the lease, helped identify residual money that could be applied toward my purchase, and even assisted with the complexities of getting the vehicle registered at my out-of-state residence. He made what could have been a complicated process feel remarkably straightforward.
Finally, Eric did an excellent job explaining the financial side of the transaction. He clearly walked me through the available protection and cost-saving packages without making the process feel like a sales pitch. I appreciated the emphasis on protecting the investment rather than simply adding products to the transaction.
The common thread throughout the entire experience was “professionalism, knowledge, efficiency, and a genuine focus on customer satisfaction”. Everyone I dealt with understood their role and executed it exceptionally well. That kind of consistency is exactly what a high-quality customer experience should look like.
I would highly recommend Rallye Motors Mercedes-Benz in Roslyn to anyone considering a Mercedes-Benz. They have earned my confidence and my business.
And as the saying goes:
“Life’s too short. Buy that Benz.”
