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Rallye Acura
1750 Northern BlvdRoslyn, NY 11576
Rallye BMW
1 Brush Hollow RdWestbury, NY 11590
Rallye Lexus
20 Cedar Swamp RdGlen Cove, NY 11542
Rallye Motors
1600 Northern BlvdRoslyn, NY 11576
Great dealership and Thomas was very professional. I love my new 2022 Acura tlx a spec!!!!
Pleasant to work with and happy with my service. Good communications with my service manager regarding my vehicle service.
I recently got my self a Acura tlx and Thomas was the one that helped me he made the process smooth 100% recommend
Thomas Ng is an Exceptional Professional! I have leased my 5th vehicle & my experiences have all been outstanding. Thomas is transparent, extremely courteous & considerate of my interests without trying to sell me nonsense. He is very personable which makes the process smooth and time efficient. Thomas is topnotch!!!
Chad Tammaro, the Service Manager, is the best like no other! He is professional, knowledgeable, and very helpful. Rallye Acura is lucky to have someone who is such an asset to their dealership! Viri Apolinar was terrific. She addressed any questions I had about my service.
The parts department team is great. The staff is top notch and always go above and beyond to help me
Best Team at Rallye Acura in Roslyn of Long Island, New York! Great people and professionals.
All good. Smooth and quick. Love Acura, would refer. Go, go , go, go , go buy an Acura.
Dealt with Alex. Super honest stand up guy. So happy I met him. Would highly recommend speaking with him whenever at the dealership. Thank you Alex!
Always professional, efficient and courteous service. Easy to schedule appointments and always smooth, reliable service.
Thomas Ng is very professional. We have been to several car dealerships before heading to Rallye Acura and he was the only one who could answer all the car questions we asked. We admire his knowledge of what he sells. At first Acura might not be the first choice we wanted to buy, but Thomas's attentive and courteous service made the deal possible. He is also willing to help with after-sales service and I would definitely recommend anyone to get a car from him!
Thomas Ng is very professional. We have been to several car dealerships before heading to Rallye Acura and he was the only one who could answer all the car questions we asked. We admire his knowledge of what he sells. At first Acura might not be the first choice we wanted to buy, but Thomas's attentive and courteous service made the deal possible. He is also willing to help with after-sales service and I would definitely recommend anyone to get a car from him!
Sales section at this dealership is fine. The service experience was terrible. Avoid Rallye service.
Been a customer for over 20 years at Rallye BMW and Dennis is by far the my favorite service advisor, always aiming to please.
Alex was very accommodating and clear throughout the buying process. We had a lot of questions and he answered them all and showed us numerous vehicles we were interested in. Everything went quickly and smoothly because of this. Will definitely use him again in the future.
I am very pleased with my experience at Acura Rally. Alex Castillou wasn't pushy at all and genuinely wanted to help me to find a car for my.I was getting it for my wif birthday. He went above and beyond to me sure i got the right vehicle that i was looking for.I highly recommend doing your car shopping here if you want a more relaxed,hassle free experience.
Thomas is an amazing person. Took the time to make sure I was satisfied with my purchase. I have been working with Thomas since 2020 and I am blessed to have met such a kind hearted person. Thomas is determined and willing to help anyone no matter what the circumstances are. Thank you Thomas you are the best at what you do. We love you Gil-Pérez family.
Best car purchasing experience I have ever had so far! Great experience working with Thomas Ng. His professional, patience, and efficient communication helped me complete the purchase process smoothly and saved me a lot of time.
I recently leased 2025 acura adx from this dealership. The sale consultant name is Thomas ng.The service was outstanding and speedy process.Most of all ,the salesman was so transparency beginning till the end.I highly recommend this Dealership to everyone!!
Best car purchasing experience I have ever had so far! Great experience working with Thomas Ng. His professional, patience, and efficient communication helped me complete the purchase process smoothly and saved me a lot of time.
I had an excellent experience at Rallye Acura! From the moment I arrived, the staff was professional, courteous, and attentive. They took great care of my vehicle and made sure to explain everything clearly throughout the service process. The waiting area was clean and comfortable, and my car was ready right on time. I truly appreciated the transparency, efficiency, and high level of customer service. I’m very satisfied with the work done and will definitely return for future maintenance. Highly recommend Rallye Acura!
Clean tidy good coffee long wait didn’t have enough time to use my car wash
Been coming here a few years and they always take care of me. Danny park is the best!!
Have leased several cars from this dealership and my second lease with Alex. Have had a positive experience each time and would recommend.
Great BMW dealer. Got an M3 exactly how I wanted it. No issues. Recommended!
Never fixed the problem with my car have been trying to set up an appointment since February no one answers phones, left on hold for hours only to have call disconnected, emails and phone calls to service rep, service manager and general manager never answered.
This is my 2nd purchase with Thomas Ng. He is professional and gives his honest opinions. It was an easy and great experience!
Thomas was very patient and made our experience really smooth and easy. We had a great experience!
The service technician assigned to me was great !!! He’s a real professional . I’m using Acura service from now on .
danny is amazing! he made the whole process so easy and seamless. 10/10!! he is the reason why I chose to get an Acura.
The staff especially Thomas Ng were very professional and efficient. Very pleased with my experience
Price and service is great
Had a Acura TLX, I wanted something bigger. Thomas Ng from the beginning was very straightforward, attentive in every aspect of the way. Answered questions I had. My first time leasing a vehicle by the way. Smooth easy process and couldn’t be any happier with our new MDX. Thomas is your guy!
I found this dealership to be clean and well organized. I was greeted upon arrival and had all needed services explained to me before any work began. I was kept up to date with progress of work. I was also provided a video of my vechicle during inspection of the bottom of vechicle while it was on a lift. The video was informative as the status of on the underside was examined narrated.
Always getting a great customer service and really taking care of my car. Very kind,helpful and friendly staff. I am very pleased to be this dealer.
We had an excellent experience working with Thomas in leasing our MDX. The entire process went smoothly and quickly.
I was very pleased with the sales and delivery process. Alex was extremely professional and responded to any questions I had regarding pricing.
My experiences with Rallye Acura have been positive. They are professional and service department is top notch.
The service provided was professional and delivered as communicated to me. There was follow-up during my visit to keep me posted on what was happening. I was informed of all decisions to me made and provided with information to make a good decision.
Did all the work on time did the recall quicker than promised . Vert Friendly in every interaction
Great dealership! Very personalized service with sales associates and finance guys who really care about getting you into the car you want-especially John Schepp and Julio who has been there for me for years. Not a "hard sell" classy and knowledgeable. Highly recommended.
Comfortable conversation with him; he approached us as if we were family members. Totally different from other brand dealer experiences last week.
Abid Ahmed was a great sales person no pressure tactician I TOLD HIM WHAT CAR AND COLOR i was looking for and what was my budget on the new Acura MDX A-spec advance in Red Performance Pearl with Ebong interior and he made it happen he was very knowledgeable and professional and pleasant too do business with and Robert was also very nice.
Dealership is top notch. Spot on for professionalism, service, courtesy and there for any inquiries I would recommend Rallye to all my friends and family.
We recently purchased a CPO Acura MDX from Thomas at Rallye Acura. He was wonderful to deal with and made the process so easy. No games, no last minute changes, just a salesman and a dealership that sticks to their word. Could not have asked for a better experience. We purchased an Acura from Thomas 14 years ago and had a similar experience. A huge thank you to the whole team at Rallye for a great experience!
We recently purchased a CPO Acura MDX from Thomas at Rallye Acura. He was wonderful to deal with and made the process so easy. No games, no last minute changes, just a salesman and a dealership that sticks to their word. Could not have asked for a better experience. We purchased an Acura from Thomas 14 years ago and had a similar experience. A huge thank you to the whole team at Rallye for a great experience!
From my initial conversations with John Shepp as I walked in and explained my wife's lease was up in a month and I was only exploring ,up through the time my wife came in to initially look at the car and through the entire process, the experience was stellar.
John was patient and transparent and professional.
When we came in to pick up, I knew to be on my toes, especially going into the dreaded finance office.
Julio Herrera is the finance person we dealt with. He continued to provide the same level of professionalism and transparency,
Making the ... Read More Full review text opened.Google - Jun 1, 2025
From my initial conversations with John Shepp as I walked in and explained my wife's lease was up in a month and I was only exploring ,up through the time my wife came in to initially look at the car and through the entire process, the experience was stellar.
John was patient and transparent and professional.
When we came in to pick up, I knew to be on my toes, especially going into the dreaded finance office.
Julio Herrera is the finance person we dealt with. He continued to provide the same level of professionalism and transparency,
Making the entire experience easy quick. I must also mention the young man, whose first name is Mark, demonstrated the car to my wife and couldn't have been nicer nor more professional.
The entire dealership operates in an honest and transparent way, and we are glad to give them a ten out of ten and recommend anyone looking for an Acura to stop here first. There is no reason to go anywhere else.
Thomas is Amazing very professional this is my second lease with him I’m so glad to have met him . I’m so happy to be part of the rallye family we met at paragon and we’ve been attached ever since. I recommend my family and friends and yours to Thomas if your buying an Acura u will not be disappointed .
Professional, courteous and trustworthy. Richard(sales) and Mark(service) are the absolute best. Made this car buying experience a breeze. Definitely recommend Rallye Acura. Definitely ask for Richard and Mark.
Have additional problems associated with service waiting for service dept to respond
I had an outstanding car buying experience Rallye Acura. Thomas provided exceptional service and make the entire process smooth, he went above and beyond to ensure.
Rallye Acura specifically Danny was great I was in and out with my new car within 4 hours!
Very happy
Excellent customer service. Top notch sales, management, service and concierge department. Totally a "civilized" experience!
Very happy.
Thomas was quick and easy and straight forward in making my process of getting my car! was professional, knowledgeable and with the help of the rest of the staff. Highly recommend coming here and I will be back for all my future cars!
Thomas was very helpful and sincere to me when I told him I was looking for a new car, he offer me a few options with great prices and explained the pro and cons, unlike other car dealer sales always try to trick you with all kinds of fee, Thomas was honest and gave me the best price which helped me make a decision immediately to buy from him.
By far the best experience I’ve had is with the Rallye team. Thomas continues to exceed my expectations. The dedication and professionalism from the Rallye team is unmatched.
At Ralley Acura staff are very professional and well-informed about the vehicles they are selling and answer questions thoroughly. Our sales person Alex, now for a second time was able to help us get our new car very smoothly and efficiently ! He allowed us to make informed decisions without rushing us in any way. Definitely look for Alex if you want a seamless transaction !
Prompt and accurate repairs
Friday, May 16th, 2025 was one of those rare occasions when the events of the entire day were totally upbeat and completely stress-free. Oddly enough, the fact that I purchased a Brand New Motor Vehicle on that day was not the reason for my having the perfect Friday. It was however, where I chose to make that purchase which made the entire day sunny, despite having to drive the new vehicle home in the rain.
Rallye Acura in Roslyn, NY was the source of my good fortune. A beautiful, enticing showroom full of many colorful, luxurious, and must-have new toys was ... Read More Full review text opened.DealerRater - May 19, 2025
Friday, May 16th, 2025 was one of those rare occasions when the events of the entire day were totally upbeat and completely stress-free. Oddly enough, the fact that I purchased a Brand New Motor Vehicle on that day was not the reason for my having the perfect Friday. It was however, where I chose to make that purchase which made the entire day sunny, despite having to drive the new vehicle home in the rain.
Rallye Acura in Roslyn, NY was the source of my good fortune. A beautiful, enticing showroom full of many colorful, luxurious, and must-have new toys was only the appetizer for what the main course had to offer. The menu that followed was comprised of three exceptional gentlemen who were not only total professionals, but they were “down to earth” nice guys who made my New RDX buying experience well above average in every regard. Believe me when I say that this was not my first Rodeo, but it was the first time that I was not left in a bruised and painful situation afterward.
Danny Park, Floor Manager, Julio Herrera, Business Manager, and Joseph Filardo, General Sales Manager were the three key people who made May 16th, 2025 my best Friday of record. I sincerely thank all of them!
Raymond P. Reis
Smithtown, NY
Ive been going to Rallye Acura since 2006. Not one glitch at this place. Everyone is great. Thank you everyone.
Rallye Acura provides superb service!
Excellent service. Very professional, courteous and friendly staff. Alex and the rest of the team were outstanding. Highly recommend the dealership.
I AM EXTREMELY APPY WITH THE SERVICE I RECEIVED FROM BEGINNING TO FINISH. VERY POLITE, VERY ACCURATE, EXPLAINED EVERYTHING FROM THE NUMBERS TO MY LEASING TO THE VEHICLE INFORMATION.
Quick and easy transaction to get a fantastic car! We are repeat customers and Danny and the whole team are a busy reason why we keep coming back!
Keeyoung Moon is the best. He's very easy to work with. Plus, he's always willing to go the extra mile to make sure I understand everything that is going on. He's also great at solving problems quickly. I'd give him a 5/5 star rating, or better.
Danny is the best! He cares so much about the customer. He works with us every step of the way. We look forward to working with him in a few years again!! We love him!
Danny and Joe from Rallye Acura are the absolute best! From start to finish leasing my MDX was seamless and so easy! They were so accommodating and pleasant! Leasing with Ralley Acura was a great decision
Thomas was the best. He made the process quick and easy. We need more like him.
excellent! I have been coming for over ten years and it is consistently excellent and high quality
Great service. Anthony is great, Chad from service is great, and Joe the manager is so responsive and helpful.
looking for great staff and good service in FOH and BOH you go to Rallye Acura
Very nice place, very clean, staff is very polite and attentive, especially Thomas Ng. I would highly recommend Rallye Acura to anyone looking for a car l, they truly put the customer first. And its my 3rd time leasing an acura MDX. Thank you!
Very professional staff. Danny Park was the main reason why I chose to buy at Rallye.
I know Julio for a long time and he’s always the same professional caring person. He gives a 1,000 person for his customers I know I’m one of them. Rallye Acura overall is the nicest dealership they all treat you so professional and caring!!!
Very professional team that arrange for a loaner and get you in and out quickly. Service has always been reliable and addresses any issues you are having.
Fast quick explanation of what was to be done to the car. Waiting area with coffee.
Thomas, Very efficient, knowledgeable, professional and courteous. He explained everything in detail. What a great experience it was working with him!
Just bought an Acura RDX from Thomas, he is very helpful in locating us a demo car, of a color we love, which is much cheaper than the MSRP. Also he is knowledgeable in cars yet not pushy giving us time to think through and digest the loads of info.
Great and fast service. Great and fast service. Great and fast service. Great and fast service.
I had the pleasure of working with Thomas Ng when I went in and absolutely recommend him if you are interested in a vehicle here! He was incredibly knowledgable, patient, and helpful in my lease of a new ZDX. No games or gimmicks, and incredible kind and friendly. I've gone to many dealerships and Tom has been the best salesman I've worked with, and actually made the process enjoyable! 10/10 recommend.
La mejor experiencia y el mejor servicio. Gracias a Alex Castrillón por ayudarme con mi vehículo. Excelente servicio al cliente.
Had a great experience at Rallye Acura. Alex Castrillón was great to deal with, he made the whole process extremely fast and seamless.
Clean and spacious dealership. Alex was attentive and concerning to my needs. All staff were very friendly and professional.
This is our second vehicle we have bought at rallye Acura and love the place
Huge thanks to the Rallye Acura team for making my first electric car purchase such a great experience! Alex in sales was awesome—super friendly, patient, and really knew his stuff. He helped me find the perfect car and made the whole process easy and low-stress. Rob in finance was great too—he explained everything clearly and had all the paperwork wrapped up in no time. I was in and out with my new EV in just one day! Mike in service has also been super helpful, answering all my questions and making sure I’m set up for success. ... Read More Full review text opened.DealerRater - Apr 29, 2025
Huge thanks to the Rallye Acura team for making my first electric car purchase such a great experience! Alex in sales was awesome—super friendly, patient, and really knew his stuff. He helped me find the perfect car and made the whole process easy and low-stress. Rob in finance was great too—he explained everything clearly and had all the paperwork wrapped up in no time. I was in and out with my new EV in just one day! Mike in service has also been super helpful, answering all my questions and making sure I’m set up for success. Everyone at Rallye Acura was professional, efficient, and just really nice to work with. Highly recommend!
We recently leased a vehicle from Acura, and the entire experience was exceptional from start to finish. Our salesperson, Alex was knowledgeable, friendly, and incredibly patient throughout the process. They took the time to understand our needs, answered all of our questions clearly, and made sure we felt confident in our decision.
The dealership itself was clean, organized, and welcoming, and the staff made us feel like valued customers rather than just another transaction. The leasing process was smooth and efficient, with no pressure or unexpected surprises.
We truly appreciate the professionalism and outstanding customer service, and we’re thrilled ... Read More Full review text opened.DealerRater - Apr 29, 2025
We recently leased a vehicle from Acura, and the entire experience was exceptional from start to finish. Our salesperson, Alex was knowledgeable, friendly, and incredibly patient throughout the process. They took the time to understand our needs, answered all of our questions clearly, and made sure we felt confident in our decision.
The dealership itself was clean, organized, and welcoming, and the staff made us feel like valued customers rather than just another transaction. The leasing process was smooth and efficient, with no pressure or unexpected surprises.
We truly appreciate the professionalism and outstanding customer service, and we’re thrilled with our new Acura. Highly recommend Acura and Look for Alex if you’re in the market for a new vehicle!
Jeorgio was a pleasure to work with; he explained everything and had all information ready in regard to timing and cost. Always a pleasure.
The salesperson Bert Vargas was exceptional. I’ve leased many vehicles and I’ve never met someone like Bert…..so professional and was happy to answered every question I had. Bert gets my highest recommendation!
Great experience I have been a long time customer and will continue to do so.
Cosmo is great; professional, went above and beyond and listened to my concerns. But I decided to trade the car in. Pre-owned was not a good decision on my part especially from Bayside BMW. Anyone that has the pleasure to work with Cosmo is in great hands. Rallye BMW is the way to go. Thank you.
Service prices are too high for what you get. Even just getting a diagnostic cost an absorbent price .
Professional, great service, care and a level displaying the service takes their role seriously always
I’ve been a Rallye BMW client for over 12 years. My recent experience with leasing a new 2026 X6 M60i was a pleasure! As always, Gabe Hale made it a straightforward and easy process. I highly recommend Gabe and Rallye BMW!!
Purchase car here no pressure the whole Rallye team very professional and acknowledge it was a great experience as a customer
Great service. Very attentive every step of the way. Really enjoyed working with Parker Kaye
Joseph was super helpful throughout the whole process! He answered all our questions and I couldn’t recommend him enough.
Great service provided. Chris and the rest of the staff made my purchase very smooth. Everyone was patient and understanding. Highly recommend if you’re shopping around for a new BMW.
Bret was very professional and accommodating during the entire process. I highly recommend this place.
The service staff at Rallye BMW are very knowledgeable and helpful. We have never had an issue with their repair work.
This is my 3rd time coming for service and I’m always satisfied with the results. My special mention to Carol and Chris Blanco, you guys are professional and the service is excellent. Keep up the good work.
Everything was excellent as always. The service handled all issues and the car rides great.
Great service. Cosmo is fantastic. Fixed an issue with the steering column motor under warrantee.
Cost is too high but service was excellent. They kept in touch and the car runs great
Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service
They were prompt, efficient, and the work was done to a high standard. I was very impressed with the quality of work and the attention to detail.
Receptionist extremely rude. BMW USA said RALLYE would get me an uber. I called them. She started arguing and saying they won’t get me an Uber. Then when I got there to get a loaner they advised that I had to be over 25. Which is fine. I get it. Rules are rules. BUT THEY TOOK ALMOST AN HOUR TO TELL ME THIS. I lost time and money because of this TERRIBLE customer service. The loaner guy that need to take info, kept walking around the dealership. For what? Idk.
besrt ever ghreat service rersponsive nick is great very very happywith all at dealer good experience
Always comes thru and does a good job. The latest was a recall and took a couple extra days
Rally’s is amazing dealership. I will be buying all my bmw from them. M
Extremely professional answered every question I had with honesty, no problems here and I would recommend them to anybody
Went in fully prepared to purchase a long desired vehicle and was walked through my choices. The vehicle was ordered and delivered in no time at all. My introduction to my new car was well thought out, and after a quick dive into the features I was on my way. Can say nothing but praise for all involved. And do I love my new car . . . ABSOLUTELY!
Do yourself a favor and stay away from this dealership at the very least for your car repairs. Their price gouging is off the charts.
A big shoutout to Anthony — he is amazing to work with! He is always patient, knowledgeable, and really took the time to help me always!! I definitely recommend when stopping by BMW ask for Anthony for any help with your service .
This is my fourth year on the specific BMW service. So far it has been a pleasant experience. Very accommodating and polite,
My service, Christopher Williams was extremely helpful, and is an asset to the BMW Rallye team.
Cosmo is the true representative that you need by your side. Always considers the best options and honest with you.
We had a great experience at Rallye BMW. We've been looking for quite a while at all regional dealerships for something pretty specific and when Beth called us to let us know something was in worth looking at, we made the trip in. We got matched up with Keith Lindsay. After looking at so many dealerships over the past few months we became kind of numb to the common pressure tactics. One of the best things I can say about Keith is that we never felt pressured with him. He was accommodating to our requests, took care of us ... Read More Full review text opened.DealerRater - Jun 29, 2025
We had a great experience at Rallye BMW. We've been looking for quite a while at all regional dealerships for something pretty specific and when Beth called us to let us know something was in worth looking at, we made the trip in. We got matched up with Keith Lindsay. After looking at so many dealerships over the past few months we became kind of numb to the common pressure tactics. One of the best things I can say about Keith is that we never felt pressured with him. He was accommodating to our requests, took care of us and made us feel 100% comfortable with the decision. What a genuinely great guy. If you find yourself at Rallye BMW and have the opportunity to request a specific sales rep - I highly recommend asking for Keith.
It’s one of nicest dealerships and with great sales person and management in Long Island
my car had a refill coolant light on the dealer mechanic said the wrong coolant was in the car. They refused to let me to speak to the technician working on my car. They wanted to charge me to flush the system multiple times. I ended up removing my car from the dealer, taking it to another shop where it was the air valve $10 part $50 to install multiple thousands through this dealer I was very unhappy.
Been a customer for over 20 years at Rallye BMW and Dennis is by far the my favorite service advisor, always aiming to please.
Buying my 2025 BMW from rally Bmw was a joy. No pressure. I took my vehicle in for its first service after reminders from the my Bmw app. They had a loaner car ready for me. Service was done. The next day I went back dropped off the loaner car picked up my car. Everything was smooth. Chris Williams was a delight to work with and I would recommend rally Bmw to everyone I know.
Overall, a very good service experience. Nothing negative to report. I will be back with my vehicles.
Completed work as promised and on time. Provided loaner and communicate during entire service process.
I was nervous about getting a fair deal when exploring an out-of-state purchase. I found a great price for the vehicle I wanted with all of the options at Rallye BMW. I inquired about the car and was connected with Robert Wachsman who provided all of the information I needed (CarFax, photos, video, out-of-door price, advice about out-of-state buying and shipping, etc). Robert explained all of the steps needed to move forward and he worked tirelessly (even on Fathers Day!) to get the paperwork, financing, and insurance in place. He assured me that my deposit was refundable if I declined ... Read More Full review text opened.DealerRater - Jun 25, 2025
I was nervous about getting a fair deal when exploring an out-of-state purchase. I found a great price for the vehicle I wanted with all of the options at Rallye BMW. I inquired about the car and was connected with Robert Wachsman who provided all of the information I needed (CarFax, photos, video, out-of-door price, advice about out-of-state buying and shipping, etc). Robert explained all of the steps needed to move forward and he worked tirelessly (even on Fathers Day!) to get the paperwork, financing, and insurance in place. He assured me that my deposit was refundable if I declined to go further. We arranged a test drive and he had the contract and financing ready to go if I wanted to purchase the car. The test drive with Troy (a BMW Genius) was very fun and educational. Troy took the time to walk through the features of the car and set up my preferences. He made sure I got answers for everything I was interested in and showed me many features I didn't know the car had. I decided to buy the car after the test drive and Robert set me up with the business manager Daniel. Daniel was very efficient in getting me through the paperwork and educating me about additional options without high pressure sales tactics. I was in-and-out in an hour, thanks to all of the hard work that preceded my visit. From there, Robert had arranged for enclosed shipping with a trusted company and my vehicle showed up a few days later in great condition. I appreciated the time, care, and effort that everyone from Rallye put in to ensure a great buying experience. I don't live in NY, but if I did I would happily become a repeat customer.
Amazing service Got in and out very quickly. Waiting area was very comfortable and I was able to get work done while waiting for my car
Experience was great Parker Kaye was pleasure to deal with. Definitely recommend to friends Every thing from sale to financing was pleasure
Anthony is a great service manager. He helped me get through the process and chatted about classic bmw's with me along the way. Thats enough to win me over.
Frank was very professional. I didn’t drop off the car , but my Husband said everything was fine. He kept me updated right through the process. I was very satisfied with the service .
Friendly service. Good Job! Easy to book. The woman at the counter was very friendly and courteous. The mechanic seemed very knowledgeable and sent me a report while he was doing the work with some corresponding video, which makes me feel better about having my car serviced .
I thank you and appreciate you for proving me with Excellent Customer Service on each visit.
Helpful and informative - I intend to have work done at your facility as soon as it’s appropriate and affordable . I will contact when applicable Thank you
Rallye is wonderful!! Anthony Persaud specifically…he took care of our cars as if they were his own…giving us information about the process and costs Thank you!
I’ve been a loyal customer of Rallye BMW for over 15 years, and there’s a reason I keep coming back. They’re simply the best in the business. From sales to service, the entire team operates with a level of professionalism, knowledge, and customer care that’s unmatched. Whether I’m purchasing a new vehicle or bringing mine in for service, I always feel like a valued customer. The staff is friendly, honest, and truly takes the time to understand my needs. They never pressure you into anything and are always transparent about options and pricing. Their service department ... Read More Full review text opened.DealerRater - Jun 21, 2025
I’ve been a loyal customer of Rallye BMW for over 15 years, and there’s a reason I keep coming back. They’re simply the best in the business. From sales to service, the entire team operates with a level of professionalism, knowledge, and customer care that’s unmatched. Whether I’m purchasing a new vehicle or bringing mine in for service, I always feel like a valued customer. The staff is friendly, honest, and truly takes the time to understand my needs. They never pressure you into anything and are always transparent about options and pricing. Their service department is just as impressive, efficient, thorough, and trustworthy. I never have to second-guess the work being done on my car, and they go out of their way to make the process as convenient as possible. Rallye BMW has set the standard for what a premium dealership experience should be. I can’t recommend them enough! ✔️🙏✨️
I can confidently say that Anthony Persaud is the best service advisor in the business. His knowledge, honesty, and integrity are truly unmatched. Anthony goes above and beyond every time I bring my vehicle in. He’s incredibly knowledgeable and always takes the time to explain everything clearly, making sure I understand exactly what’s needed and why. There’s never any pressure, just genuine care and professionalism. What sets Anthony apart is his consistent commitment to doing right by his customers. He’s transparent, trustworthy, and always keeps my best interests in mind. Whether it’s routine maintenance or a more complex issue, I know I’m in good hands with Anthony overseeing it. He represents everything a great service advisor should be, and Rallye BMW is lucky to have him. If you’re bringing your car in for service, ask for Anthony Persaud. You won’t be disappointed. 🙏✔️✨️☺️
I had a great experience with my recent service visit. Anthony was my service advisor and did an excellent job communicating throughout the process. I brought in my BMW for an oil change and a software recall update Everything was handled smoothly and professionally, and the car was ready on time. I appreciate the thorough work and great service—definitely recommend Anthony and the team.
Helpful. Attentive. Responsive. Cared about the customer’s needs and satisfaction. All around excellent service.
Great BMW dealer. Got an M3 exactly how I wanted it. No issues. Recommended!
Found the service to be overpriced and when they perform their inspection on the car, you never get an estimate as to what those costs are.
Just had my X5 50e checked for lifting PPF and Rallye will be making the repair with. The next two weeks and will provide a loaner. Thank you for taking the appropriate action in this matter.
Angelo Madia was excellent to work with! Very professional, punctual, transparent, and friendly. I had several options around the country, but after talking to Angelo, that easily made my choice. Thank you to him and the Rallye team for a smooth transaction!!
All employees are professional but Carol is the best! Unlike other dealerships I do not dread coming to BMW. Thank you.
Our car was serviced as mentioned to us by the representative and we are very happy and will like to use the services in future as needed.
Rally is so professional. Their service department is thorough and welcoming. I would recommend them highly
Excellent service. Cosmo was very polite and helpful.I was very impressed with the service that I received.
Performed my car’s service and diagnosed/fixed my starter issue with no hassle or pushback. Will go to this dealer for my next service.
Good service. Curious staff. Curious staff. Very helpfull I recommend rallye BMW. Good service center
Rallye is great, great people great service, make you feel very comfortable. This is why we return to Rallye for our next new vehicle.
They are easy to contact and set up service. Very professional and pleasant to work with.
Rallye goes beyond and try to help you with your car. They give me udates everyday on what they're doing with my car. I recommend this dealrship.
Chris Blanco got me in snd out in no time. It was an absolutely fantastic experience!
Could not ask for anything better, on time, very detail, beside a bit on the expensive side perfect
Service team was so nice and they were so helpful in explaining everything they were doing every step of the way. Very detailed.
Great service. There is no reason I have to write because no one will continue
It’s always a delightful experience when I visit Rallye BMW for the service of my X7. My advisor Anthony is exceptionally knowledgeable and trustworthy. I get the best advice for my car and on how to maintain its excellent condition.
Price and service is great
The customer service representative Carol Clark Munoz is the best that I’ve dealt with not only re: car servicing but any industry including a world class organization like American Express. Keep Carol happy and you keep your customer happy! I’ve been with Rayelle Motors for over 20 years between my MB and BMW buys. I’m with you as long as Carol is there. Thank you, Bruce Dimler.
Anthony persaud was excellent he personally met me followed up with my issues best service and employee I have dealt with
Didnt clearly explain the hybrid charging process at all. Very frustrating. Would not have bought the car if I fully understood.
Anthony Persaud from service is an asset to you’re business he is extremely professional with excellent communication skills
The job I wanted done, was completed and I got the vehicle to pass inspection , However trying to contact the service advisor was a bit difficult. Communication was a bit lacking. Overall everything worked out well. Thanks 🙏🏾
Although it took a while from handing in the key to getting the vehicle into the shop for work (close to 30 minutes), it was smooth. The work (engine oil change) took about an hour & 10 minutes, which is reasonable.
everyone that works here is extremely kind and knowledgeable in what they do, my car is always in good hands.
Anthony P. from the BMW Service Department was exceptional. He provided outstanding customer service—demonstrating kindness, patience, and a thorough understanding of the service process. His professionalism and attention to detail truly set him apart.
Anthony helped me with my x7, needed service. Will be a returning customer forever. Communication was on point. Clear guidance and set great expectations
All of my experiences at Rallye BMW have been top notch. The customer service has been excellent.
Very good service, car was ready within time frame stated. Very efficient and timely with repairs.
Great and well done No time wasted, done well as stated that morning Will recommend this dealership
The best service! Car is washed and ready to go! They even changed my remote battery. I will only go to Rallye. Bayside was horrible
Great Dealership! They have been my exclusive dealer & service center for the last 20 years and wouldn't go anywhere else!
Rallye dealer service is the best dealer service I have ever experienced their professionalism begin at the phone call center all the way to after your service is complete
Rallye BMW is Top notch. Very professional and dedicated from the greeters to the technicians.
Keith Lindsay is awesome & fully delivered my newly built 2026 X5 in the exact timeframe he promised! 3rd new car purchased here with a definite 4th one in the future!
Keith Lindsay was awesome & delivered my newly built 2026 X5 in the exact time promised! My 3rd new car purchase here with a definite 4th one in the future!
Working with Chris Williams is always an amazing experience. Professionalism, Courtesy, Knowledge and just willing to make clients days easier are what happen every single encounter!!!!
Parker was awesome and easy to work with. Very straight forward and personable and helpful
Chris Williams has always give the exceptional service. I would recommend rally bmw to everyone.
From the moment I walked into the dealership Christopher took amazing care of me and my needs. And when delivery time came, he somehow took things up a couple of notches to make sure that I was thrilled with the presentation of my new vehicle (I was already super excited about getting a new car); he even provided me with a little driving companion so I’d never be truly alone on the road.
Since taking delivery Christopher has reached out a number of times to ensure that all was going smoothly. A true mensch, Rallye is lucky to have ... Read More Full review text opened.DealerRater - Jun 7, 2025
From the moment I walked into the dealership Christopher took amazing care of me and my needs. And when delivery time came, he somehow took things up a couple of notches to make sure that I was thrilled with the presentation of my new vehicle (I was already super excited about getting a new car); he even provided me with a little driving companion so I’d never be truly alone on the road.
Since taking delivery Christopher has reached out a number of times to ensure that all was going smoothly. A true mensch, Rallye is lucky to have him on board.
Anthony is the best. Takes care of me all of the time and keeps me updated
Smooth & fairly priced process, made it very easy and they were knowledgeable about the car.
Friendly and helpful. Kept me posted with updates with the car so I know what's going on
Got a lease from rallye, price wa suggest and before I got the car the dealership was really accommodating. However, I got a car where the windshield wipers needed to be worked on and the charger cable not working.
Despite me reaching out to them and them sending me a charger that didn’t work again they said I had to retake it for service. I sent them documentation that the charger was the issue as I had an electrician come to my house and check the amps and voltage. . I spent 4 hours one day taking the car to get ... Read More Full review text opened.DealerRater - Jun 6, 2025
Got a lease from rallye, price wa suggest and before I got the car the dealership was really accommodating. However, I got a car where the windshield wipers needed to be worked on and the charger cable not working.
Despite me reaching out to them and them sending me a charger that didn’t work again they said I had to retake it for service. I sent them documentation that the charger was the issue as I had an electrician come to my house and check the amps and voltage. . I spent 4 hours one day taking the car to get serviced and waiting there. Had to cancel multiple clients that day. When I went to pick it up that was another 2 hours out of my day.
All could have been solved by sending me a new charger.
This should have all been taken care of when they knew they had someone coming to sign the car for a lease. Just because this car was a loaner doesn’t mean this should have been the outcome. They should have made sure everything was in working order. I just felt they wanted to get rid of the car and didn’t care.
Leyla is extremely helpful and cordial was very attentive and knowledgeable regarding what needs to be done
This was a stay and wait appt. Very efficient service dept. Always greeted with a friendly smile. Took care of nys inspection and oil / filter change in record time.
Had my SUV inspected, easy breezy appt. Waited for vehicle and service advisor promised to have it ready within the time specified.
Everything in perfect. No complain. People are efficient and hardworking, friendly. Good communication skil. Near
I am incredibly frustrated with this car. I cannot as yet figure out how to use the various systems. I can't use my CDs. I can't pick out my favorite stations on the radio and they do not appear when I get into the car. the rear trunk door sometimes Comes down on my head when I'm not expecting it. This is dangerous. I do not know how to use the backup application. If I turn it on the wheel starts to pull out of my control. I had two visits with one of your genius employees, ... Read More Full review text opened.DealerRater - Jun 3, 2025
I am incredibly frustrated with this car. I cannot as yet figure out how to use the various systems. I can't use my CDs. I can't pick out my favorite stations on the radio and they do not appear when I get into the car. the rear trunk door sometimes Comes down on my head when I'm not expecting it. This is dangerous. I do not know how to use the backup application. If I turn it on the wheel starts to pull out of my control. I had two visits with one of your genius employees, and he was very, very good, but in the short time we had together, we didn't even scratch the surface of the car's potential. no manual comes with the car. I'm sorry I bought it.
Great staff team at Rallye. Getting my new car was easy and quick. Big thanks to Silvano.
I'm loyal customer and this is my second bmw but I'm done . The service is not good anymore.
The cashier did such a great job ringing me up, he had a great attitude and was very knowledgeable.
Jason Pena was incredibly helpful and informative throughout the entire process that I purchased my car and loving it
Was easy to make appointment taken on time and completed in a timely matter as allows
Excellent very professional service. Ms. Joanna Oates is very helpful and patience. very satisfied, pleasurable!
Rich is a great salesman who works to get you the best deal and explains all your payment options.
My experience at Ralleye Lexus was pleasurable. Unfortunately Syed Ali was not available to complete my sale. Paul was fantastic. He explained everything I needed to know about my purchase He described all the "extras" available both immediately and for the future. I would recommend Ralleye to my friends and family.
Rallye Lexus‘s great, great, great, great, great, great great great great great great great!
Excellent very professional service. Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates on vehicle progress was greatly appreciated. Keep up the good work!
I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless.
Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both.
Thank you again for turning ... Read More Full review text opened.DealerRater - Jun 24, 2025
I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless.
Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both.
Thank you again for turning a routine service into something that felt personal and exceptional. Rallye Lexus, you’re lucky to have Joanna, and I’m lucky to have her help too!
Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean.
I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye.
So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have ... Read More Full review text opened.DealerRater - Jun 21, 2025
I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye.
So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have him on their team.
It would be a surprise if he doesn t rise up through the ranks. Just as he did at Smithtown.
He is a pivotal asset.
Always nice experience from scheduling to service date, ability to call and get help sldo
The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular
Tony, Paul, and Rallye made leasing our new RX350 experience perfect. This is our third RX350 leased from Rallye. We won’t lease from any other dealer. Highly recommended
It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years.
sometimes people are making mistakes but it is not that important you failed but is important you corrected your mistakes overall it's nice feeling to go to Rallye Lexus for help
The service department is well run. Service is prompt and all people are friendly and courteous. The waiting room is nice, clean and comfortable. We are totally happy with our visit to this dealership.
Good service as always and I have used this brand for passed 15 years. Good car
Excellent experience with this dealership. Always looking for ways to get us the best deals.
Everyone at Rallye was a pleasure to work with - highly recommend! They know how to treat customers right!
Very good experience. Quick, comfortable, and easy. Everyone was helpful. Great to browse showroom and see new cars
Sales agent was very helpful on helping me with my out of town purchase. I got the exact color and options shipped to my house in PA with no problems.
Rallye Lexus always provides excellent service. They maintain all our records, always have appointments available at convenient times and have friendly, efficient staff.
Friendly and knowledgeable staff. Fast and efficient service. They go out of their make the service experience pleasurable.
Follow ups were timely. We’re reliable and professional. Car instructions were given and car was delivered in clean state.
Joanna Oates and the Rallye Lexus people did a great job of servicing my car on the last visit as usual
The people are very courteous. The service is very good. I have been there three times with major work done to my 2006 ES 330, and there were no problems afterwards. The car runs very smoothly. Maria and Angela are great. I like the fact they give loaner cars, and the coffee and snacks are nice to have.
I have been with them for close to 30 years. They are outstanding professional and reliable.
I had an excellent experience from the service advisor (Mike Reidy) to the loaner person. Car was completed promptly and the video was helpful also. They are top notch!
The entire staff was pleasant to work with and very knowledgeable. The sales rep Jason made everything go very smooth and was the ultimate professional. Anthony was also very good and made financing the car very simple.
it was a pleasure to buy car from Rallye. the employees were ver courteous and professional
I have purchased or leased 5 vehicles from Rallye Lexus and am always very pleased with the sales and service departments which are top notch. The service advisors are very knowledgeable, professional and always try to do the right thing. Highly recommended!
Everyone at the dealership was super friendly and welcoming. Both Anthony and Syed were very professional, knowledgeable and extremely efficient. This is my first purchase from Rallye Motors and I would highly recommend them. The young man who gave us an in service on the cars features (I can’t remember his name) was very thorough. Very pleased with the whole experience!
Joanna has always been an excellent representative. She is very helpful and knowledgeable. Always looking out for the customer.
I have been a Rallye customer for over 17 years. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family.
SUPERB DEALERSHIP! Everyone from the first person to the last was courteous, polite, friendly and service oriented. I never dread having to take my Lexus for service at Rallye Lexus because it is so pleasant waiting - it is clean, airy, spacious and comfortable. I like the nice selection of beverages and snacks from which one can choose. And not to be overlooked - both my husband and I enjoyed the video of my Lexus - very interesting and tutorial. So, keep doing what you do very well!!
Excellent customer service very professional dealership and service center very glad I chose rally for my Lexus dealer
Everything went smoothly and everyone was very nice to work with. They made sure I was comfortable with my car before I left.
Rallye is a first class dealership and they treat people with respect and dignity and will definitely recommend to family and friends.
Everything was fantastic. They really do treat you like you are part of the family!
I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond.
What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis ... Read More Full review text opened.DealerRater - May 28, 2025
I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond.
What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis and the fantastic news that the necessary part would arrive in time to complete the repair within 48 hours, just in time for my trip. Her calm, professional manner turned a potentially stressful situation into a smooth and effortless experience.
Every interaction I’ve had with Joanna and Rallye Lexus has been exceptional. The level of professionalism, attention to detail, and genuine care they show for their clients is unmatched. They’ve set a new standard for what customer service should be, and it’s a big part of why I’ll never take my business anywhere else.
Thank you, Joanna, for once again delivering outstanding service. You truly make every client feel like a VIP.
My service advisor, Michael Reidy, was professional and responsive to all my questions. Michael was very helpful in providing a loaner SUV for me so I did not have to wait many hours for the service required. Michael represents Lexus very well.
very helpful and very knowledgeable staff. very happy to have another Lexus vehicle. so proud to own a lexus
I called Rallye Lexus to inquire about availability of a specific trim and color of a Lexus TX 350. Jason Pena informed me that the one I'm looking for will be delivered and available within 2 weeks. He worked out a price that I was satisfied with and took care of everything over the phone. He communicated with me well during the process, even responding to me while he was not at the dealership. Everyone during the process were very courteous and professional. I had the pleasure of speaking with the general manager, John Tetta a few weeks after picking up ... Read More Full review text opened.DealerRater - May 24, 2025
I called Rallye Lexus to inquire about availability of a specific trim and color of a Lexus TX 350. Jason Pena informed me that the one I'm looking for will be delivered and available within 2 weeks. He worked out a price that I was satisfied with and took care of everything over the phone. He communicated with me well during the process, even responding to me while he was not at the dealership. Everyone during the process were very courteous and professional. I had the pleasure of speaking with the general manager, John Tetta a few weeks after picking up the vehicle. I mentioned that I was looking into getting running boards possibly during my first scheduled vehicle maintenance. He called me the next day to let me know he ordered running boards and there is no need to wait to get them. He scheduled an appointment immediately and provided a loaner car. His dedication and commitment showed that customer service and satisfaction is the number one priority of Rallye Lexus.
Maria was very helpful in getting my vehicle back to me She arranged to having it dropped off at a convenient location
Always a pleasure to have service at this dealership. Everyone is so knowledgeable, accommodating and professional. Can’t ask for more!!!
Shopping for a car, we stopped into Rallye Lexus and by luck we were introduced to Jason Pena. He was knowledgeable and right on point. Found my new car and kelp me in the loop until it was delivered. Highly recommend Jason and Rallye Lexus.
Excellent service all around from drop off to pick up
Professional and curious addressed all my needs, will be back soon for maintenance on my Lexus ES 350.
I like it because of the friendly approach and dealing with the customer. We don’t want to wait too much time to get attention. The registration and the paper works also fast and accurate. We don’t want to waist too much time to buy a vehicle.
Maria was wonderful. The dealer exceeded my expectations..We were treated very well by the entire staff.
Very professional operation providing exceptional care and service.
The lady is nice and polite, but wait a little longer. The waiting area is clean and nice。
Dawn is helpful, and always so nice. The service at Rallye is great. I always get my car back cleaner than it went in, and fast.
Took care of all of my needs in a timely and effective manor. Service advisor was informative.
The Rallye staff was great. Danny, the salesperson was reasonable and put no pressure on us. He clearly explained the functions of the electronics. He also did a good job handling insurance and registration. The finance manager was very helpful in lining up financing and explaining extended warranty choices, without exerting any pressure. When we picked up the vehicle, the technician explained the electronics and set up our phone connections and radio favorites. All in all an excellent experience.
To put it short and sweet, I learned through my experience with Rallye why their brand is so reputable on Long Island and in the northeast.
James Herrera held my hand every step of the way as I found the right car for my mother, who has always wanted a Lexus, and when the tariff fallout created supply friction, he helped me pivot to a different vehicle that was actually a much better fit for her needs. It was a relaxed but proactive buying process, which is everything I could have asked for.
5/5 for James and Rallye. I will a ... Read More Full review text opened.Google - May 7, 2025
To put it short and sweet, I learned through my experience with Rallye why their brand is so reputable on Long Island and in the northeast.
James Herrera held my hand every step of the way as I found the right car for my mother, who has always wanted a Lexus, and when the tariff fallout created supply friction, he helped me pivot to a different vehicle that was actually a much better fit for her needs. It was a relaxed but proactive buying process, which is everything I could have asked for.
5/5 for James and Rallye. I will a be return customer.
I am really happy with the customer service provided by Rallye Lexus. They indeed take care of their customers.
I was very impressed with Syeed he was very friendly, informative and responsive. It was a pleasure to work with Syeed who went above and beyond to make my experience great. Raylle dealership is beautiful and welcoming with all staff very attentive.
Friendly staff, everything is done professionally.
Very helpful was clear in his explanation of details of car. Very knowledgeable of all aspects of car.
The work done on the car was fine. The only drawbacks: the radio station in the car was changed, the inside mirror was out of its regular position, and when I arrived at home (just two miles away) I realized the hood was not completely closed. Did it go through the carwash that way?
I was so pleasantly surprised at how quick and friendly the service was that I started to wonder if the work was actually done to my vehicle. Later in the day, I received video proof of the service performed, with care. Dawn, who met with me when I brought the vehicle in, even went above and beyond by leaving my vehicle with showroom staff so I can retrieve it after normal hours. I am now a loyal customer.
I’ve been to this dealer a lot , the first few times wasn’t a pleasant experience.. omg After I spoke with the manager (James ) everything changed now I can say I truly love going there ..The staff amazing and always friendly smiles from all and greeting from each worker I encountered .. The service department is amazing if u need service look for Joanna , and Mike “there the best “professional ,courtesy and knowledgeable .. The young guys at the valet are very pleasant also .. I will recommend this dealer to anyone in the market for a Lexus ..
Danny and Anthony were great. Made us feel special and were courteous and very informative.
I don’t know what to say about this dealer because people over there were so nice with me and I was very exited to be honest.
Excellent service & communication
Daniel was a gem to work with and made the entire buying process a breeze. He was prompt, professional, and made me feel like my business was valued.
Good Job! Thanks!
Great service as usual. We have been loyal customers for over 10 years. Thank you Anthony for all of your help.
Rally is the worst dealership around in my opinion! In 2023 I decided to purchase a GX. I wanted the middle model, I have poor hearing so the sound system is useless to me. And I wanted WHITE, it is a beautiful color on the GX. Well, I got a salesman who hated the place and he screwed me. Told me no White GX’s would be available, the Asain Community buys all of them. So I ended up with an off silver colored GX, I also wanted the built in traffic camera. He ordered it and I left a deposit. ... Read More Full review text opened.DealerRater - Apr 18, 2025
Rally is the worst dealership around in my opinion! In 2023 I decided to purchase a GX. I wanted the middle model, I have poor hearing so the sound system is useless to me. And I wanted WHITE, it is a beautiful color on the GX. Well, I got a salesman who hated the place and he screwed me. Told me no White GX’s would be available, the Asain Community buys all of them. So I ended up with an off silver colored GX, I also wanted the built in traffic camera. He ordered it and I left a deposit. He ordered it with all the unnecessary crap on it, extra set carpets, weather guard mats, wheel locks, ect. I wasn’t happy but it would be here in a month. Then I see White GX’s in Rally’s lot and at Stoler Lexus. Hard way to find out your salesman is a liar! Three and a half weeks later I stop in to check on my car, told it would be maybe another month by the Salesman that took over my car sales. He was rude, saying that I’m telling you when it is coming. I should have walked away. I had sold my car privately and was now without a car. Lexus does not want trade ins, except Toyota and Lexus Vehicles. They’ll offer half or less than it is worth.
Well I ended up buying a car off the lot and it continued to go south! The Navigation System goes CRAZY with directions, the Lexus I.T. Techie found the problem, but did not know how to fix it. So my Navigation System is useless. So I bought a Garmin it works great, GM Navigation Systems use SD cards, Lexus doesn’t and they cannot fix it. The gas tank is small, got to fill it every 4 or 5 days. Gas mileage is worse than Suburban. And the Staff tell me either that’s not my job or I wasn’t your service person when that happened.
Go to a Dealer where they take responsibility and do their jobs! Instead of doing a job on you!
I am not happy with Rally Lexus Service Dept or Sales Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CRAZY! Driving me around in circles and taking me on far away directions, going north, then south. Back and forth, giving totally incorrect traveling times and estimates half the time it should take. And the Lexus Techie says he can see the problem, but does not know how to fix it. On my last visit, they wanted to preform service that wasn’t ... Read More Full review text opened.DealerRater - Apr 17, 2025
I am not happy with Rally Lexus Service Dept or Sales Dept. I purchased a vehicle I did not want because I was lied to regarding the delivery date. Then about 6 months later the Navigation System went CRAZY! Driving me around in circles and taking me on far away directions, going north, then south. Back and forth, giving totally incorrect traveling times and estimates half the time it should take. And the Lexus Techie says he can see the problem, but does not know how to fix it. On my last visit, they wanted to preform service that wasn’t due for 3000 miles. I have had all my service completed at Lexus, except, I changed the oil myself at less than 600 miles. If they wanted to preform to preform extra work FIX the NAVIGATION SYSTEM!
I cannot wait to sell this piece of LEXUS CRAP! All they care about is these reviews, so this is my only avenue to warning other future suckers that they LIE!
Could not get the COLOR I WANTED
Could not get the OPTIONS I WANTED
And had to buy the 3 sets of rugs and other dealership money makers. Wheel Locks, ect
I was okay with that until the car that I ordered was late arriving. My original salesman quit! And the replacement Salesman tells me, the car won’t be delivered for another month. I explain that the Salesman said it would be here tomorrow. Coldly he said about a month until it arrives. I had to sell my 2021 Chevy Tarverse fairly loaded because Lexus only takes Toyota and Lexus on trade ins. We’ll offer you half what it is worth. So I sold it privately and was without a car.
overall, it was a good expereience and what I expected
Everything went well except when I left I I drove to the exit for a moment and shut the car off for a second. I tried to start it and it wouldn’t start. I asked someone about it and they thought the battery was low. If I hadn’t shut it off at your dealership, I would have gone home and it wouldn’t start. I bought a new battery. I thought I should have been told that they thought the battery was low.
Very good service!! I recommend!!
I gave been Rallye customer for 30’years Excellent service Dawn was exceptional pleasant and friendly
great dealing with Syed Ali very professional and would recommend to friends to shop at this dealership
We brought the car in and Joanna arranged for me to get a ride home and called me when my car was ready. Joanna made the entire process easy for me as she always does.
Mike was great I felt well taken care of and felt he communicated with me clearly. Much appreciated Mike Thanks very happy with the car.
Dan Akridge and everyone at Rally Lexus gave us the best customer service. We bought a used Mercedes from them and had it shipped to California from New York. The purchase transaction and shipping arrangements were smooth, professional and friendly. When the car arrived to us it was in excellent condition, as depicted and described on their website. We enjoyed working with them, highly recommended!
Always treated me with courtesy Service done at timely manner Appreciate your service Thank you
Great service and customer interface skills. They were accommodating and polite, asked if I needed anything during my wait.
Ryan signing in car was great, service was great and timing when service would be done was accurate.
Happy with the sale process. Trying to learn the new technology and need a second training. Avery reliable dealer!!!
Happy with service and kind and perfect! Car runs great. Mr. Kenny sales person really worked hard
A good visit, attentive service advisor, got a loner on the same afternoon, my car was repaired, it was expensive but affordable.
Love this dealership because it’s got a warm friendly atmosphere. Love everyone there. Highly recommends it.
Great service. They were a big help and got my car back in time which was helpful.
great expe
Very attentive, pleasant customer service with an aim to please the customer. I have not yet used the service department since purchasing my beautiful 2025 Lexus Hybrid; however they made requested adjustments to my car on the day of delivery!
One of the places to do business I am a customer for almost 15 years now
Always a good Experience at this location; Michael was great very informative . Will return again
Buying a car via the internet is not easy. Ralph did everything I requested, including driving the car to another mechanic for an inspection. I always got straight answers to any questions, and everything I was told was a fact. Rallye Motors is Old school, which is a rare commodity in today's market of mega dealers.
I found the car online and contacted Ralph, he is an excellent sales man and person, honest, fun to talk, knowledgeable, experienced. I am so happy with my new Kia Sedona. Thank you Ralph, was a pleasure doing business with you.
Just a great place to buy a used car. Rallye Motors takes the need to search endlessly away. If it’s there, it’s a great car and a great deal. Very knowledgeable on a lot of brands. Ralph is THE most honest salesman I have ever dealt with. If you need a car and he doesn’t have it, he will find it! What a blessing to have Rallye Motors in Cincinnati. I WILL be a repeat customer!
Over the years we have bought 3 cars from Rallye. We don't like dealing with car salesmen (or women) new or used, but each time Rallye has made the experience pleasant and painless. Ralph and Dan will go out of their way to work with the buyer. Just recently we purchased another vehicle and they helped us find a buyer for the car we were ready to let go. Highly recommend this company.
When looking for a dependable used car for our first teenage driver we looked locally. And never looked anywhere else. We also have purchased cars here for our other two drivers and couldn’t be happier with not only the cars but the staff. I’ve recommended Rallye to several people without hesitation. Many Thanks Ralph!!
Dan and Ralph are good guys. Their personal attention to the customer and willingness to find the right car was greatly appreciated. Ralph is a card, with a story or joke about every subject under the sun!
We were very happy with the personal service we recieved at Ralley Motors. Ralph and Joan listened to what we wanted then worked to get it for us. We are glad we got this car from them.
I honestly don't know how purchasing a car could be any better, ( short of paying me to drive a nice car away free). But my recent purchase was almost as good. I Called Rallye Motors to inquire about a car I had seen in an ad. Dan was very helpful, and I made an appointment to see the car the next day. Needless to say I was very impressed with car, Dan's knowledge, and professionalism. Very pleasant experience, and I highly recommend this fine dealership. Don Wilson Ft. Mitchell, Ky.
This is second car I have purchased from Dan and Ralph. I trust them completely, and our mechanics think highly of them too. It was a pleasure to buy a car there!
"Honest used car dealer" sounds like an oxymoron, but that's what You will find here. We first were introduced to Dan and Ralph through a friend who is a mechanic. We wanted him to look at a used car and he said, "if it's from Rallye, don't bother to bring it to me because I've never turned down one of their cars." We have had a problem a time or two, but they have always helped us out after the sale. We just bought two more cars from them in the last ... Read More Full review text opened.DealerRater - Apr 13, 2017
"Honest used car dealer" sounds like an oxymoron, but that's what You will find here. We first were introduced to Dan and Ralph through a friend who is a mechanic. We wanted him to look at a used car and he said, "if it's from Rallye, don't bother to bring it to me because I've never turned down one of their cars." We have had a problem a time or two, but they have always helped us out after the sale. We just bought two more cars from them in the last two months. Great guys who know cars and will take good care of you.
Over the past 20 - 25 years I have purchased 7 or 8 cars from Rallye Motors. I just bought another one last month. I have been satisfied with all the cars from Rallye and I expect this one to be no different. So far this car has exceeded my expectations. My experience with Rallye Motors has been quite different from the "xxxxxxx" label given to used car dealers. I believe that the people at Rallye Motors are honorable people who like to sell good quality cars at a "fair" price. Their business plan seems to be, sell cars for ... Read More Full review text opened.DealerRater - Apr 3, 2017
Over the past 20 - 25 years I have purchased 7 or 8 cars from Rallye Motors. I just bought another one last month. I have been satisfied with all the cars from Rallye and I expect this one to be no different. So far this car has exceeded my expectations. My experience with Rallye Motors has been quite different from the "xxxxxxx" label given to used car dealers. I believe that the people at Rallye Motors are honorable people who like to sell good quality cars at a "fair" price. Their business plan seems to be, sell cars for a small profit and depend on satisfied customers to repeat business. I have never felt that I was being tricked or deceived on any car and I believe I received a fair price on each one. I have recommended Rallye Motors to close members of my family and I recommend them to anyone reading this message..
Lamar
I have been dealing with Rallye for a number of years and have bought several cars over the years. They are top notch and easy to deal with, no high pressure selling. The cars I looked at were all in great shape and just what I was looking for. They will tell it like it is about a particular vehicle, and tell you what theu know about he vehicle . I will definitely be back again when my son gets his license and he gets the car I just bought. This was a great car buying experience.
I needed a used car right away as my car had died. I heard good things about Rallye Motors, so I went there. At first I didn't see anything appropriate, but they later called me and told me about this Subaru that had just come in. They thought it would be perfect for me. They were right, and the price was very reasonable. They showed me how to work some of its features. I now own this car and am very happy with it.
I was in need of purchasing a nice,reliable used car.I had heard many great things about Rallye Motors,so I decided to give them a try. I was more than pleased ! They had a car I was interested in and Dan Bien told me their price. I checked the Kelley Blue Book and found the price to be very,very fair and even a bit less.Before I purchased the car, they offered, and even encouraged me to take it to a mechanic I trusted,While driving I noticed a chip in the windshield,which I mentioned to ... Read More Full review text opened.DealerRater - Sep 13, 2016
I was in need of purchasing a nice,reliable used car.I had heard many great things about Rallye Motors,so I decided to give them a try. I was more than pleased ! They had a car I was interested in and Dan Bien told me their price. I checked the Kelley Blue Book and found the price to be very,very fair and even a bit less.Before I purchased the car, they offered, and even encouraged me to take it to a mechanic I trusted,While driving I noticed a chip in the windshield,which I mentioned to Dan when I returned. He told me they would replace the windshield before I was to purchase.
Dan also told me they would be able to finance the purchase at their shop.Dan did all the tough stuff,I just had to sign.,While there I was able to meet Ralph as well.They were both nice guys to deal with,and made buying the car a really good experience.
I highly recommend anyone looking to purchase a car to give them a look,you won't be disappointed.
Great staff and very friendly. Bought a Scion FRS and its still running strong. They told me to com back in if anything went wrong. Buying process was quick and without hassle.
Rallye Motors Rocks, I had passed it up for years. But after getting the run around looking for a hard top Mazda Miata from the big boys I googled used Mazda Miata's and came upon Rallye Motors website. They had one! Called and asked if still available. Dan called back and said it was, went down to take a look, filled out the paperwork not knowing if I would qualify for financing. Dan said he would submit it the next day. He said he was busy till 11 am but called around 11:30 for my SSN and DOB I failed to ... Read More Full review text opened.DealerRater - Jun 3, 2016
Rallye Motors Rocks, I had passed it up for years. But after getting the run around looking for a hard top Mazda Miata from the big boys I googled used Mazda Miata's and came upon Rallye Motors website. They had one! Called and asked if still available. Dan called back and said it was, went down to take a look, filled out the paperwork not knowing if I would qualify for financing. Dan said he would submit it the next day. He said he was busy till 11 am but called around 11:30 for my SSN and DOB I failed to provide the night before, he called couple of hours later with the news of a lifetime, it was mine! YEA I love it. One other person was interested in Louisville but Dan said he had not filled any paperwork, he was old school so as long as financing went thru it was mine. We arranged to pick up at noon on Saturday, I crushed my old car took the tags down Dan transferred went over all the paperwork, explained the car features. 2015 Mazda Miata with 5551 miles was driven off the lot without ever test driving it to his amazement. I am extremely happy and will definitely buy every future car from Rallye Motors Cincinnati - Thanks again Dan you're the most professional car dealer I have ever dealt with.
I had visited website many times but when I finally made it to the dealer the website wasn't an exaggeration! Dan was great, understood what I was looking for and let me make the decisions based on my schedule no pressure. It was a great experience. I highly recommend Rallye. Thanks Dan and Ralph!
We bought our first used car (for our 16 year-old daughter) from Dan. He was friendly, professional and super helpful. I have already sent friends to Rallye Motors. I won't go anywhere else!
I had been looking at used cars for what seems like forever for my teenage son. Wanting to make sure everyone's needs were met. ( reliability,safety,price and, of course, WOW factor) Being a woman, needless to say, my car buying experience at other places were not pleasant. Then, Dan and Rallye Motors came into my life. Kind, respectful, fair. We were able to find a car that exceeded everyone's expectations. And Dan had it ready to roll in a couple hours! Thank you Dan.
The best car buying experience I've ever had. I told the owner and salesman there what I was looking for (gave them a list of 5 or 6 cars I had in mind) and they were hugely helpful in guiding me to the best choice possible. From the first moment of contact with Dan (sales manager) and Ralph (the big kahuna owner), I felt totally comfortable that I was in good hands. The car I ended up buying (a 2014 Mazda 3) was VERY fairly priced, detailed inside and out, and well prepped when I picked it up. They're full of fun ... Read More Full review text opened.DealerRater - Jun 15, 2015
The best car buying experience I've ever had. I told the owner and salesman there what I was looking for (gave them a list of 5 or 6 cars I had in mind) and they were hugely helpful in guiding me to the best choice possible. From the first moment of contact with Dan (sales manager) and Ralph (the big kahuna owner), I felt totally comfortable that I was in good hands. The car I ended up buying (a 2014 Mazda 3) was VERY fairly priced, detailed inside and out, and well prepped when I picked it up. They're full of fun car stories and are just generally all-around good guys. I highly recommend them and plan to spread the word to my friends in the area. 5 stars!!!
They offer the best cars at a fair price. Last car was over 18 years old and it was time to retire it so first thought is to check out what Rallye Motors have available. I always know they give a fair deal/price and willing to work with me so my own mechanic checks out the car as a second opinion. Found out my mechanic and his brother have both purchased several cars from Rallye Motors for themselves and their family over the years as they were all impressed at the quality and price of the cars that Rallye's ... Read More Full review text opened.DealerRater - Mar 6, 2015
They offer the best cars at a fair price. Last car was over 18 years old and it was time to retire it so first thought is to check out what Rallye Motors have available. I always know they give a fair deal/price and willing to work with me so my own mechanic checks out the car as a second opinion. Found out my mechanic and his brother have both purchased several cars from Rallye Motors for themselves and their family over the years as they were all impressed at the quality and price of the cars that Rallye's have. I tell anyone who is looking for a good solid car at a good price to go down to Rallye (Ralph's) Motors. My mother and sister have also purchase cars from Rallye's after my originally purchase. They were impressed in the knowledge and courteosy as well as the quality and honesty received from Dan and Ralph. Our family has purchased 7 cars and we were all very satisfied every single time. So if someone in the family or a friend is looking for a newer or newish car at a reasonable price-- we tell them its time to see Rallye Ralph's Motors and we will be more than happy to go down with them.
Mostly good cars (If the car is a dog they will tell you so) acurately represented and priced fairly. I have bought more than one car from them and have been very satisfied with all aspects of the transactions both during and after the sale.
We've purchased 2 used cars over the past 10 years from Rallye Motors and have been very satisfied each time. We plan on buying a 3rd car from them in the next few years to replace our older van. I'm not sure how they do it, but they consistently find good used cars at a lower price than other dealers we've seen and they are very trustworthy. I highly recommend them.
The salesmen got me a better interest rate with their 5/3 Bank then my local 5/3 got me in Louisville KY. I was leaving on vacation two days after I bought a minivan. They gave me a 30 day/1200 mile warranty, but extended it at no cost until I got back from Florida. The van ran flawlessly and 8 months latter have put less than $100 for a small problem. I'd definitly buy from them again.
I wanted to buy a TR4 from Rallye Motors in the 60's, but I couldn't afford two cars then and I needed more room. However, I returned there about 30 years later and have since bought four cars from them. All have been great and the prices were well below what I was seeing elsewhere for similar vehicles. When I'm in the market for a used car now, Rallye is where I check first. Ralph Crawford will tell it like it is about a partciular vehicle and will make you groan in the process with his bad puns (I ... Read More Full review text opened.DealerRater - Sep 17, 2014
I wanted to buy a TR4 from Rallye Motors in the 60's, but I couldn't afford two cars then and I needed more room. However, I returned there about 30 years later and have since bought four cars from them. All have been great and the prices were well below what I was seeing elsewhere for similar vehicles. When I'm in the market for a used car now, Rallye is where I check first. Ralph Crawford will tell it like it is about a partciular vehicle and will make you groan in the process with his bad puns (I love bad puns). My latest vehicle, a 2013 Mazda MX5 Club with the power retracting hardtop, is a vehicle I have been looking for for some time at a good price. Rallye got one in and the price was very good on a low mileage car that looked and ran like it was brand new. If I'm ever in the market for a used vehicle again, Rallye will be my first choice.
What a great dealer to work with. Friendly and helpful, we have bought 2 cars there and will be going back again later this year.
I just purchased a 2011 Subaru Outback that the team at Rallye got at auction. It was off-lease with reasonable miles in very good condition. The Rallye guys went over it and did everything needed to bring it up to excellent condition. I'd been keeping an eye on their inventory for a few weeks waiting for a vehicle that would meet my goals, and was happy to see it show up. The people at Rallye are completely laid back, with no pressure ever. They worked with me on the price and my trade in (a Protege we go from Rallye ... Read More Full review text opened.DealerRater - Jan 19, 2014
I just purchased a 2011 Subaru Outback that the team at Rallye got at auction. It was off-lease with reasonable miles in very good condition. The Rallye guys went over it and did everything needed to bring it up to excellent condition. I'd been keeping an eye on their inventory for a few weeks waiting for a vehicle that would meet my goals, and was happy to see it show up. The people at Rallye are completely laid back, with no pressure ever. They worked with me on the price and my trade in (a Protege we go from Rallye ten years ago). In fact, this is the fourth vehicle my family has purchased from Rallye over the years. We are very satisfied customers.
Rallye Motors was recommended to me when the only car salesmen I had ever trusted (I bought 3 used cars from him at his dealership) decided to start selling houses instead of used cars. I asked who he would buy from and he said Rallye Motors was the place that I could trust. He said that they knew cars and that they were FAIR. That was important to me. I don't mind somebody making a fair profit. I just don't like the idea of being taken.
Rallye Motors only sells safe and quality used cars at a fair price. ... Read More Full review text opened.DealerRater - Aug 17, 2013
Rallye Motors was recommended to me when the only car salesmen I had ever trusted (I bought 3 used cars from him at his dealership) decided to start selling houses instead of used cars. I asked who he would buy from and he said Rallye Motors was the place that I could trust. He said that they knew cars and that they were FAIR. That was important to me. I don't mind somebody making a fair profit. I just don't like the idea of being taken.
Rallye Motors only sells safe and quality used cars at a fair price. I have checked against other dealers and blue books and online sites. I have never felt that I was getting fleeced. To the contrary, I have always felt that I was getting a good value for my money. I say always, because my family has just finished purchasing our 6TH car from Rallye Motors.
Ralph Crawford is the owner and he runs this dealership to make a profit. But he does it with integrity. I have looked at cars there and he has told me NOT to buy this one or that one depending on my needs. He wants to sell his inventory, but he wants to treat his customers as human beings, not some mark to be robbed blind.
Rallye motors is not for those who want to do a lot of haggling over price. Prices are set according to the true value of the car. I have actually been on their lot and seen a couple drive the 5 hours from Chicago to pickup their Mazda Miata because it was the best deal they could find. And when you pick up a used car, everything is right with it or they won't let you take it home. They also fill the gas tank for you. When was the last time you ever had a used car dealer do that for you?
It's a great place. I trust them implicitly. I have rambled here, but, the fact to take away is that this is a great place to buy a used car!
Dan knows his Mazdas. He went over the features of the car we were interested in, then let us take it out for a test drive. When we got back and I told him we had another car to look at, he said if we decided we wanted this one, to call and he'd put a hold on it. (We'd driven two hours to Cincinnati to drive three Miatas at three different dealerships. We found them through the Cars.com website.) I had e-mailed about this Miata earlier in the week, and he e-mailed back promptly, even including ... Read More Full review text opened.DealerRater - Mar 14, 2011
Dan knows his Mazdas. He went over the features of the car we were interested in, then let us take it out for a test drive. When we got back and I told him we had another car to look at, he said if we decided we wanted this one, to call and he'd put a hold on it. (We'd driven two hours to Cincinnati to drive three Miatas at three different dealerships. We found them through the Cars.com website.) I had e-mailed about this Miata earlier in the week, and he e-mailed back promptly, even including a picture of the car to show that it was still on the lot and be sure we were both referring to the same car. (They had 2 or 3 Miatas on the lot.)
After I looked at the other Miata, I decided I really liked this one best of the three so I called to tell them we were on our way back to Rallye. Even though it was getting close to quitting time, neither Dan nor Ralph acted like they were irritated at being kept there (which makes sense since they were about to sell a car!).
Interesting show room with lots of neat stuff to look at and two very laid back gentle dogs to pet. There was none of that "Let me go ask my sales manager" nonsense. Dan dealt directly with me, it only took us a few minutes to settle and shake on a price. He insisted on ordering better floormats to go with the car. They walked us out to the car and made sure we didn't have any further questions before we left.
The nice thing, from a woman's perspective, is that Dan wasn't condescending. My husband was with me, but Dan knew I was the one making the decision since this car would be my daily driver. He was very straight forward in the car-buying process and didn't try to schmooze (is that a word?) me. Once we settled on the deal, he and Ralph told us entertaining stories while they took care of the paperwork.
I really got the feeling that they take pride in selling quality vehicles. I never got the feeling that they were trying to hide or sneak something past me, like we've experienced at other dealerships.
The car is wonderful and after 6 months of shopping, I am thrilled to have this one in my garage.
My daughter insisted on buying a Mazda 3, and Mazda 3s would seem to be everywhere. Thanks to the number of fleet returns and rental car companies that offer Mazda 3s, they may be everywhere but most of them look to have been beat with a stick, rode hard and put away wet. Over four weeks we drove from dealer to dealer, we must have test drove a dozen cars and ruled out another 40 or more.
We found Rallye Motors on line. We drove all the way from Columbus stopping at Kings Auto Mall before finally ending up at Rallye Motors. ... Read More Full review text opened.DealerRater - Aug 3, 2010
My daughter insisted on buying a Mazda 3, and Mazda 3s would seem to be everywhere. Thanks to the number of fleet returns and rental car companies that offer Mazda 3s, they may be everywhere but most of them look to have been beat with a stick, rode hard and put away wet. Over four weeks we drove from dealer to dealer, we must have test drove a dozen cars and ruled out another 40 or more.
We found Rallye Motors on line. We drove all the way from Columbus stopping at Kings Auto Mall before finally ending up at Rallye Motors. At Kings Auto Mall, we found a number of Mazda 3s. To make a long story short, at every dealer we stopped, I had the strong feeling I was buying a picked over, discarded, run down, beat to crap piece of junk. Rallye Motors, on the other hand, had a wide selection and a full lot of cars all of which stood out among the best deals we had found in two months of driving from dealership to dealership.
The process was smooth fast and easy. Our salesman had a good sense of humor and the owner was there with lots of interesting stories to tell so leave time for chit chat.
I just had the best car buying experience with the folks at Rallye Motors. I mean, the best! I am 50 years old, and have driven only Saabs for most of my life. My 9th Saab, a 2002 9-5 Aero Wagon needed replacing, and I found a great 2007 9-5 Sportcombi wagon on Rallye's website. I currently live in Birmingham, Alabama, so after having a great and very humorous conversation with Ralph on the phone, I drove up in a rental car two days ago, met Ralph, saw and drove the car, and then spent a long time getting to know Ralph, ... Read More Full review text opened.DealerRater - Jun 23, 2010
I just had the best car buying experience with the folks at Rallye Motors. I mean, the best! I am 50 years old, and have driven only Saabs for most of my life. My 9th Saab, a 2002 9-5 Aero Wagon needed replacing, and I found a great 2007 9-5 Sportcombi wagon on Rallye's website. I currently live in Birmingham, Alabama, so after having a great and very humorous conversation with Ralph on the phone, I drove up in a rental car two days ago, met Ralph, saw and drove the car, and then spent a long time getting to know Ralph, and his extensive history in the car business. He is brilliant, funny, and one of the few people I've ever met who knows more about Saab than I do! I went over the few things that the car needed, and he immediately arranged with his mechanic and his upholstery specialist to replace the rotors, and eliminate a slight discoloration on the passenger seat leather. As I was staying overnight, he suggested places I could stay and insisted on picking me up at the airport rental office the next morning, where I was to return my rental car. Although we had set up that I would call him from there, Ralph was waiting for me the next morning at 7:30 at National Car Rental! We went for breakfast, headed to Rallye and effortlessly took care of the paperwork, and then, since the rotors for the Saab had to come down from Dayton, and would take a little while to be transported, Ralph suggested an area of Cincinnati, Mt. Adams, that would be fun to explore. He lent me one of his cars, a beautiful Volvo, and drew me a map to get me there. When I came back, the car was done, and it was perfect. When I say perfect, I mean that except for the tiniest signs that someone else had owned this car, it could have been new! I've bought used cars from dealers before; many times. Nothing I've experienced is even in the same ballpark with Rallye Motors. Buying a car is expensive, and can be stressful. I feel like I was with professionals who really know what they're doing, have been doing it for a long time, and make the experience into a wonderful one. I would not only recommend Rallye Motors to anyone seeking a quality used car, I would recommend them for anyone seeking a quality used car experience. And, unless I'm mistaken, I think that includes everyone! Wherever you live, however far you have to travel, call and then visit Rallye Motors. I'm not someone who normally takes the time to write reviews. I couldn't wait to write this one. They were that helpful to me!
Contacted them via e-mail about 2003 truck they had for sale. Went to dealer and saw truck and it was in very good condition, one owner. Let salesman know had same type truck for trade but in fair condition, but that it was on it's last legs. It was a 1994. Wanted to buy truck for husband for xmas. Called day bf xmas and said we'd be there with trade day after. Called salesman & went there. We live 1/2 hour away. We drove truck came back and he was talking to another couple who didn't seemed pleased about price. ... Read More Full review text opened.DealerRater - Dec 27, 2009
Contacted them via e-mail about 2003 truck they had for sale. Went to dealer and saw truck and it was in very good condition, one owner. Let salesman know had same type truck for trade but in fair condition, but that it was on it's last legs. It was a 1994. Wanted to buy truck for husband for xmas. Called day bf xmas and said we'd be there with trade day after. Called salesman & went there. We live 1/2 hour away. We drove truck came back and he was talking to another couple who didn't seemed pleased about price. He asked my husband what he wanted for his truck. He said $1,000. Salesman said well he needed to replace carpet and clean up interior more. My husband agreed, he liked the truck and he wanted to buy it. He agreed. My husband asked what total price would be and my husband agreed to price. Salesmand said, "Oh, wait let me drive it down the block." My husband went out with him. He started it up. He asked my husband if there was anything wrong with the motor, because when he gunned it, it was ticking. My husband has driven that truck back & forth to work and wherever. My husband said no he didn't know if anything major was wrong with it. The salesman, said, "Well, neither do I". He & my husband came back in. The salesman, is saying loudly, "I can't take that for trade. I can't do anything with it. The deals off." He gave my husband back his keys as they were walking in, didn't look at me. Picked up the other trucks keys and walked out and started to move the 03 truck back to where he had it parked. He didn't say Oh, I can't take it for trade, or Oh, I can only give you so much. Do you still want to buy the truck? He was mad cos the other couple were giving him xxxx, plus left while he was looking at ours, and then when our truck didn't measure up and it was about 10 mins past closing time, he decided to get a burr in his side and acted like a jerk and treated us like we were xxxx. DON'T DEAL WITH THEM.
WHEN MY SELF AND MY WALK ON TO THERE LOT DAN DID NOT PRESSURE US TO BUY. HE LISTENED TO WHAT OUR NEEDS AND WANTS ARE. THEN MADE SUGESTIONS. ALSO THEY LET ME ROAD TEST THE VEHICLE THAT I BOUGHT TWICE FOR MORE THAN 45 TO HOUR AT TIME. ALSO THEY HAD NO PROBELM LETING ME TAKE THE VEHICLE TO MY REPAIR SHOP TO HAVE CHECK OUT.
MY SHOP COULD FIND NO PROBLEMS WITH THE VEHICLE. THE VEHICLE WAS VERY CLEAN AS WAS ALL THE VEHICLES ON THE LOT. WHEN I DID MY HOMEWORK ON PRICING VEHICLE PRICE WAS PRICED VERY ... Read More Full review text opened.DealerRater - Nov 11, 2009
WHEN MY SELF AND MY WALK ON TO THERE LOT DAN DID NOT PRESSURE US TO BUY. HE LISTENED TO WHAT OUR NEEDS AND WANTS ARE. THEN MADE SUGESTIONS. ALSO THEY LET ME ROAD TEST THE VEHICLE THAT I BOUGHT TWICE FOR MORE THAN 45 TO HOUR AT TIME. ALSO THEY HAD NO PROBELM LETING ME TAKE THE VEHICLE TO MY REPAIR SHOP TO HAVE CHECK OUT.
MY SHOP COULD FIND NO PROBLEMS WITH THE VEHICLE. THE VEHICLE WAS VERY CLEAN AS WAS ALL THE VEHICLES ON THE LOT. WHEN I DID MY HOMEWORK ON PRICING VEHICLE PRICE WAS PRICED VERY FAIR FOR THE VEHICLE THAT YOU GOT. THE VEICLE HAD 33,000 MILES ON THE VEHICLE I BOUGHT AND NOW HAS MORE THAN 180,000 MILES NOT NOW, AND I EXPECT TO GET ANOTHER 80,000 TO 100,000 FROM THE VEHICLE THAT DAN SOLD ME.
Called about selling a car after a friend told me about what good guys they were at Rallye's. I spoke to two employees- neither of whom identified themselves by name. Gave very brief description of the car and answered his questions. And then he asked "what I need to get for it". When I told them ballpark asking price (which was typical trade in price for our area), I received a curt "not from me" & hang up. No explanation or even a good-bye. Hey, I'm perfectly OK if they don't want to ... Read More Full review text opened.DealerRater - Jun 15, 2009
Called about selling a car after a friend told me about what good guys they were at Rallye's. I spoke to two employees- neither of whom identified themselves by name. Gave very brief description of the car and answered his questions. And then he asked "what I need to get for it". When I told them ballpark asking price (which was typical trade in price for our area), I received a curt "not from me" & hang up. No explanation or even a good-bye. Hey, I'm perfectly OK if they don't want to buy it- they are in business to make $ and if they can't do it with my car then they shouldn't buy it. But I do expect a little bit of courtesy when I'm talking to them and that's not too much to ask. I know somewhere I won't be going when I need to buy a car- Rallye's. With customer service like that, I'd never be sure that they were going to stand behind a sale.
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