Customer Reviews
Rallye Acura Reviews
No wait time, Very fast, efficient, very professional, curtious, always on top of all the issues
Great customer service. Warm and welcoming. I was there for a mandatory airbag recall and was treated extremely well
I had a great experience at Rallye Acura for an oil change service. The staffs there are professionals and friendly. The waiting area and restrooms are clean. I would go back for the next maintenance service. Keep up with the excellent job!
Amazing dealership. Excellent group of workers. Customer service is too notch. The best dealership in the area
Rallye Acura provided great customer service and had a lot of vehicle options. Danny Park from sales was very attentive and detailed oriented. He made sure the process was smooth and everything was taken care of. He even followed up to make sure we were happy with our purchase. Highly recommended.
Everybody is helpful, professional and informs me of any issues with my cars service. I have been going there for over 15 yrs
Alexander Castrillon is really a good sales person, he is very knowledgeable and helpful. Love their service. They are very professional. My overall experience is really great.
Great dealership! Very detail, take good care of your car needs. Thanks Chad! Great service manager
Enza and Kenny are the best. Thank you for helping service my vehicle immediately. Great job as always.
Had a great service experience where my needs and questions were handled with patience and care.
I am pleased with the service that Rallye provides superb quality work .Also my service advisor is very experienced.
Rallye Acura is a professionally run dealership both service and sales and all our experiences with this dealership have been excellent. We just leased A new TLX and dealt with Danny Park who is very professional, Knowledgeable, straightforward, honest, courteous and very nice. He worked very hard to get us a good deal and was very patient and explained everything to us.
Wonderful experience working with Jen. She made the process so smooth and easy for me
Chad was the BEST !!! First service at Rallye Acura, and I have a high bar coming from Rallye Mercedes. Was very helpful and I would definitely recommend.
Great place to service your vehicle, one of the better dealerships that I been to.
They were easy a ND candid to work with during the sale process and their follow through afterwards was exceptional
Danny Park is the best, I have been a client for over 10 years cause he makes you feel like he’s your friend. He’s trustworthy which is extremely important when making a large investment such as buying a car. He is enthusiastic and passionate about his job. You get excited just walking to Rallye Acura! This is why I keep coming back plus I love Acura and how reliable their cars are. I have leased 6 MDX’s and they keep getting better. Thank you Danny for being the best and caring about your clients!!
Aways EXCELENT service. Thank you. Chad is very knowledgeable and helpful! You have an exceptional employee with Chad in charge of our cars.
I appreciate Chad. He always been treating me great since I been purchasing cars at ralley. He is the best.
Danny made the car buying process something that was truly enjoyable! Would highly recommend him!
Prompt responses on time vehicle delivery, smooth and easy transaction I would recommend your dealership
Simply the most straightforward buying a car. No games. No added on surprises at checkout. In and out in 2 hours with the new car!
Been going since 1987. The service crew has always been so accommodating. Get appointments when I need them and car is always ready when promised Chad is a huge asset there.
Great customer service and professionalism. Chad is always keeps helpful and very informative, Great job Tks
The service team is great, never have any issues getting my car taken care of.
Rallye Acura is a highly professional showroom that cares for their customers. Danny Park provided us with a great deal and helped my family and i find the right car with right deal. Danny was highly knowledgeable and educated us the cars and their features. The showroom is well maintained and provides a comfortable experience. The employees are highly courteous and friendly. I highly recommend Rallye Acura. We are on our 4th lease with Rallye.
This was the first time going to Rallye Acura and Danny Park helped my mom and I with the new car. He was straight forward, personable and very communicative. Danny made us feel very welcomed and made sure the whole process was smooth as possible. We will definitely continue to keep going to him!
Using this dealership over 15 yrs. Always great service and minimal wait time. Thanks to Enza Comito, Chad Tammaro and service Mgr Charles L.
Best service and good skills! They show more patients to me and teach me what to do .
I had a great experience at Rallye Acura. Everyone is professional, work was completed in a timely and thorough fashion. I highly recommend Rallye!
Danny Park has been my sales associate for many years. Each and every time I come in to lease a car he makes me feel so comfortable. Danny goes above and beyond to make the buying process easy. He knows what model I like and my biggest decision is to pick out what color I want. I would recommend Danny to all my friends and family.
I've going to this dealership for many years. I had service advisor Moon this time. He was friendly and got my car done in no time. Just great service.
I had an excellent experience at Ralley. My service representative, Chad was very helpful and excellent person. Overall my experience was a 5 star.
Enza is amazing and the entire team is very helpful. Every one at the dealership is great!
Great service and always very helpful. Jennifer, my sales girl is great and super friendly!
Everything was very easy and organized. Getting the car from the Acura plant was a hassle since it was delayed many times. But the service was great.
Great Team ! Customer focused friendly and reliable ! They never fail to impress with uncompromising quality !
Everything was very timely and efficient. I was very happy with the service.
Abid Ahmed is the man
I purchased my vehicle ONLINE from SC and the experience was amazing. When requested, Robert Wachsman, the online rep who assisted me had a detailed video of the vehicle sent to me. I flew into New York and reached the dealership after 10:00. I completed the paperwork and was finished around 1:00. Had wait because I arrived earlier than expected. The only issue is that the vehicle wasn’t thoroughly clean and I had to request for them to put gas because someone forgot and I was getting on the road to head back to SC……. That was a long day. They ...
What can I say. Rallye Acura is the best. I have now taken my brother in law and my son to this dealership and it has been nothing short of top notch customer service. If you don’t want to be haggled, this is the place to go. Danny Park was amazing with the first-class service again with this purchase. Got such a deal on a pre-owned car for my son and the manager Joe is the best. The finance guy Julio had me in and out in a breeze and once again didn’t haggle and explained everything to ...
Kenny is always helpful
My sixth car from Rallye Highly recommend this dealership All good No complaints Rallye acira
The dealer and service was great Chad and enzo are the best Wouldn't shop any place else
If there is any dealer you have to go to, this is the one. Highly recommend working with salesman David. Everyone here is amazing and extremely welcoming not pushy at all. David is an amazing salesman that we had to come back just to buy a second car from him. He makes the whole process so easy and not stressful at all. They have such helpful staff here. I want to thank Julio and Joe as well! As always we will be back just to buy a car from David. I absolutely love my 2023 Acura integra.
Very pleasant and smooth experience. Helpful from start to finish. As a buyer I was well informed through each step.
He’s was very knowledgeable, friendly and professional. He was extremely helpful in explaining the process. He was super patient answered all my annoying questions and worked together to make the best deal. I highly recommend this dealer and working with Alex!
What great people and great service! Thank you so much for all your help! I’m so thankful and amazed 🙏
Easy and fast process Danny and rob are amazing. Would recommend customers to buy there car from them
We had a great experience with Alex at Rallye Acura, never felt the pressure as in other dealerships. This was not the first time going to this location and will definitely go back for my next vehicle. Overall smooth and seamless process..
Excellent service, clean and safe. Friendly staff. Nice atmosphere.Phone stations. Coffee and tea. Light music. Relaxing.
I purchased my new vehicle at Rallye Acura today and it was a great experience. Special thanks Mr. David Wu, Mr. Danny Park, Mr. Herrera, and Mr. Filardo, general manager who showed top notch professionalism. I had a 11 am appointment and David was ready to show me the car and I had a great time test driving it. They created a package for me that was affordable and within my budget. I never felt pressured to purchase any vehicle. This was the best car buying experience I ever had in my life. I left the dealership feeling happy and satisfied ...
David Wu was extremely professional and informative in assisting me purchase a new RDX after I had my previous vehicle totaled in an accident. The dealership was extremely accommodating with my situation and the entire process went smoothly. I highly recommend David Wu to anyone looking to purchase a vehicle from Rallye & have no complaints about the dealership.
All went well Pleasure to work with Chad Vehicle was ready as promised Waiting area with coffee and TV made wait time pass
Rallye BMW is a very well established car dealership that makes you feel like a part of the Rallye community. They are very attentive and make the process of purchasing a car easy and with finesse. Everyone is knowledgeable and friendly.
(Translated by Google) There is Chinese service, and the Chinese salesman has a very good service attitude, patience and professionalism. (Original) 有中文服务，华人销售员服务态度很好有耐心非常的专业。
I had a great experience with Marc! He is polite and very knowledgeable about his field. Dealing with car issues is difficult enough. Knowing you have representatives like Marc make it easier to go for service!
easy to make appointment , best customer service performed , call to follow up and make sure that I am happy to the service
I purchased a certified pre-owned vehicle with Danny, and he made the entire experience stress-free and enjoyable. He is extremely knowledgeable, professional, and friendly. He went above and beyond to work around my busy work schedule, understand my needs and find the best fit/price for me (rather than pushing to make a sale), and do so within a remarkably fast time frame. I cannot recommend him enough!
Always a pleasure going to the dealership to get my car service and even better since I purchased the service package at the time of purchase so everything is already paid for
Always a pleasure going to the dealership to get my car service and even better since I purchased the service package at the time of purchase so everything is already paid for
Outstanding service station, best customer service ever. Than you and keep up the good work!
Everyone who was involved in my tire(s) issues made the situation a little less stressful.
Straight professionalism, didn't xxxxxxxx on the deal and was a man of his word
This dealership truly cares and values it’s customers, not solely concerned about generating revenue and profit!
Excellent and cooperative staff. Provide timely service.and look into all situations and provide advice.
Acura Rallye was terrific ! The wiring in the engine , which is the fault of HONDA , ( yellow tape) is used to wire the engine. Unfortunately for me aRodent ate the wires. .Rallye Acura arranged fir my car-to be towed ( 112 miles ) to their Roslyn dealership. They fixed the car and had it wired with a grey tape that repeals the rodents., I Think Honda should warm all of the cars they sell and fixi this immediately ?.
In my opinion:Rallye Acura reception have Good behavior and the works best repairing experience! Also so faster!
Love the services given by Rallye dealer.specially thanks to ahbid who get me a great and awesome deals and very thankful to him.thank you brother abhid.
Great service
The service team were polite, professional and helpful during my service visit. They were punctual and efficient. They made it a good service visit.
The purchase of my new TLX was smooth. Jen and I worked well together to come to a great deal. I could have purchased my Acura at a local dealership, but chose Rallye because I was treated like a valued customer. I would recommend Rallye to anyone interested in buying a new Acura.
We recently purchased an RDX from Rally Acura. To be honest, I was dreading the whole experience but was really impressed with everyone in the dealership. Sales, F&I, and the Service department were all awesome to deal with. I highly recommend them!
Excellent and professional service as usual! I didn’t have to wait very long either.
First, Danny is an excellent, knowledgeable, no pressure, Sales Manager. Second, Joe F., the Dealership Manager) provided great no haggle pricing for my trade in. Third, Robert in finance explained everything in detail and without any strongarm tactics. Fourth, with these guys its like having a brother in the business.
Danny, Julio, Joe and the whole team are wonderful! I have repeatedly leased cars from this dealership and love working with them each time. They make it fast, easy and the cars are terrific!
Julio Herrera and Manager Joe Filardo worked hard to come up with a lease agreement that worked for me financially for the model and make that I wanted. Very happy with my new vehicle from Rallye Acura.
Worked hard to make things work and get me a great vehicle with the sort of equipment I wanted. Manual Transmission!
Well represented excellent communication professional at his worked handle everything well no issues at all every question we had ask and any doubt was answered. We had an amazing experience at Ralley Acura 100%
I am Still waiting for a response about the paint strip on the 2014 mbx
i am very happy with Rallye Acura service , whole process very smooth with no issue
The sevice was easy and painless. The SM did exactly what was asked and needed. First class service and facility. Could not have been happier. They even gave me a voucher for a car was since it was raining that day.
Tuve una experiencia maravillosa leasing mi auto nuevo. El proceso fue libre de estrés y agradable. Alex fue muy paciente y bien informado. Fue capaz de encontrarme un vehículo que se adaptara a mis necesidades.
Personal, professional service
I was greeted by a nice professional and I addressed what services were needed. He explained to me in detail what will be done and services were done to my satisfaction. I will use this station again when I need to. Thank you.
Sales Manger Daniel Park was especially helpful throughout the process and very professional staff overall.
Rallye BMW Reviews
My experience with Rallye was very pleasant. Francis was very knowledgeable and helpful. Would definitely recommend Rallye
Very good and caring love it , will be back. My main go to service center
Bret from service was excellent. Wouldn't go anywhere else for service. Bret explains everything clearly and makes sure everything is addressed. Very pleased.
Rallye is not only a great place to buy your next car/SAV, but the service department goes out of their way to make sure you and car are happy. Thanks to Matt, Chris and staff.
Great service that exceed my expectations. The service was great. The waiting area is so nice.
As usual Rallye was run like a well oiled machine. I was treated well and my car was repaired and washed. Communication was good. I made the mistake of going to Freeport BMW for the same thing it was terrible experience.
I visited 5 different BMW locations for X4, this store offered the lowest price with same package.
This was my first time dealing with Rallye BMW and certainly won’t be my last, thanks to the excellent service provided by Robert. His friendly attitude along with stellar communication skills made this an effortless and overall great experience.
Dave from sales and Adam from service Are a perfect example of great customer service I highly recommend Rally Bmw
Staff was great . Would highly recommend Buyout went smoothly… Looking forward to working with team again
The service was great the advise was very professional I hope the rate was better
Very easy to make an appt. And prompt service as I waited for my car.
Easy to schedule service. On time delivery. Information provided regularly. Very pleased with the experience.
The best dealership we have ever worked with. Gabe is personable professional & very accommodating. We could not ask for a nicer person to work with. Service dept runs smoothly. We are very happy with our. BMWs.
These guys are awesome, so helpful with such and attention to detail! Best experience I’ve ever had
Very good service. Easy to make an appointment with a loaner
I still remember the Rallye BMW Ads that said it doesn’t cost more to go first class, and it’s true.
Terrific experience from beginning to end. Loaner was available and all work required to be done was performed - including assistance with apple carplay.
Great experience. Quick in and out. Finished work in less time than they had originally scheduled
This was my first time utilizing the service department and I must say I am pleased with the outcome of my visit. The entire staff from this Dept were very professional and helpful with my concerns. I had the opportunity to work with Frank who’s one of the advisors. He was great to work with as he listened to all my concerns and made sure I left satisfied (which I did). Thank you guys so much for a great experience. Now I don’t have to search for other places to go.
Wonderful experience! So professional and clean! Staff very friendly and experienced in their knowledge of our vehichle.
Very good experience. My salesperson Mika was amazing throughout the whole process. Answered all my questions and addressed all my concerns. Everyone I’ve dealt with has been extremely helpful making this care buying experience a great one. Thank you once again!
This is an exceptional service department whicha is why my son sister and I ahve bought or leased many cars over the years.
Shout out to Chris Carrozzo andJames D'Agostino at Rallye. This is the 4th BMW I've purchased but the FIRST TIME I was treated as an appreciated customer rather than an inconvenience at a BMW dealership. I live very close to Bayside BMW and had horrendous service (and sales) experiences there. Habberstad BMW - they didn't know me 48 hours after the sale when 2 pistons blew out on my M3 due to a manufacturing defect. With my last BMW (a cute 128i) I tried Rallye service because Bayside BMW service had the car for 3 weeks and failed to solve ...
Anthony did a great job communicating and aligning expectations on the service of my vehicle. In particular, Anthony was very helpful with the installation of the new windshield.
Overall great service experience. Dennis and Chris were great to deal with. Loaner was ready on time. I received regular service progress updates from Dennis.
Great
Francis Rueda was absolutely great to work with when searching and purchasing my vehicle. He was kind, informative, patient and by far, the best salesman I have had the pleasure of purchasing a car from. I highly recommend working with Francis and buying your next vehicle from Rallye BMW for new or used vehicles.
Rallye BMW's service department is thorough, informative and expeditious. Whenever I go, I'm met with professionalism and full disclosures. Bret has been particularly helpful to me.
The Rallye service technician is nice and friendly. However I feel the charge to change oil and air filter cost me over $700 is way to expensive.
I serviced my car w Anthony and he is great! He was extremely helpful and really cares about his clients!
Can always count on good service from this group and my specific service leader, Bret Hines.
Experience was great and everyone is extremely professional. I would definitely will come back for future purchase.
Very well organized it was a breeze getting in and out very very professional. I loved it.
Great service. Carol is great! Quick response, kept me updated and was available every time I called
They did what they said they would do quickly and efficiently. They also supplied a loaner car.
Overall high class dealership that provides thorough customer service. Kept me fully updated on status of order.
My service advisor, Cosmo L. is always professional, knowledgeable, and personable. He gets back to me immediately when I have concerns. Cosmo and his manager, Chris B., do the right thing by their clients. The staff is friendly and well trained. So far, I have never had a problem where I had to bring the car back to correct repairs. Well run. Constance K.
Joe Lipari is the most professional and knowledgeable salesman that I have ever had! I look forward to buying or leasing another BMW from him.
Great salesman, quick and easy transaction. It was a pleasure to get the car from Rallye BMW
Visits are always handled professionally. Everyone very courteous and keeps you up to date with status of vehicle. Always a great experience
good service an chris is very helpful an keeps me on point with my car
They were joking too many times about my car
The whole process was easy. From sales to service… they were all excellent! Thank you!!
Service rendered: Part recall. As always, the Service Manager and the entire team was friendly and professional. I reserved a loaner car which was pulled out without delay when I checked in. I sincerely appreciate BMWs promptness because I dropped off my car during my workday. Rallye BMW is the best! Excellent experience!
Angelo was knowledgeable, friendly and very attentive. Would definitely recommend Angelo and Rallye to anyone for their next purchase
The service center is very organized. Customer service is good. The fact that this survey forces me to find 15 words to describe what I want to say is ridiculous!!!!!!
Friendly Reliable service
We had a wonderful experience with purchasing our BMW from Joseph Lipari. We have purchased several vehicles in the past and this was the best experience we’ve had. The entire process was seamless. Joseph was very knowledgeable and great to work with.
Your team members are courteous and professional. As you drive up to the service entrance that early morning smile is welcoming.
They're a well-organized, honest and reliable group. I've been using Rallye BMW for over 15 years, both sales and service. Especially appreciative of Brett Hines in service and David Yavel in sales.
The work was done timely and exactly as requested with no falsified bill attached. I highly recommend this repair
Great service team Beginning with Mr Frank Trotta Serivce with a smile and comforting advice and purpose in his profession can me out in Serivce and satisfaction second ti none. I my humble opinion.
I took the car in because of a knock/noise i was hearing when i went over a bump.. I wanted to ride with the service manager to show him. However, he wouldnt let me ride with him. Of couese he didnt hear the noise when he came back. Waist of time!
Had to visit service center 3 times to replace a trim piece. Communication could’ve been better to let me know ahead of the time piece was not available or damaged while in transit. Did not appreciate wasting time to commute back and forth + waiting room. Time is money.
Excellent experience. Very professional. Everything ran smooth. Would recommend this dealership to anybody. Top rated.
Every thing was smooth and quick. Carol was great as always. All and all good experience.
I have to say that my experiences here have been outstanding, I can’t say enough about how attentive Adam Romanov is to all my questions on service and how he is always getting the items I need done accomplished in a timely and orderly manner. Thank you
Responsive, attentive and prompt! Thank you for no hassle service . Staff was courteous and efficient.
Excellent service representative!
Everyone I dealt with was very professional. Joe walked me through the whole process and Dylan was very patient with me. It was a perfect experience.
Carol was extremely helpful. Everyone in service is great.
excellent customer service. everyone was very professional and helpful. very thorough and explained car features
Great service!
Very professional
Staff in friendly & courteous. Tended to my needs on my car in a professional way and i couldnt be happier with results
Smooth seamless purchase and everything delivered as promised. Would highly recommend to friends and clients
from Gabe to Bobby ( great kid), to Hasan...all courteous, professional and caring...Rallye continues to have folks like this have us coming back lease after lease
Great experience. Great staff and prompt service.
5 star service all around!! Top notch BMW dealer!
Rallye BMW is probably the best BMW dealer in NY. Their staffs are professional and well behaved. I have been going to them for my BMW for years and everytime i have left satisfied with the performance.
Amazing service, hands down the best dealer I’ve been to. No pressure or trying to upsell you on stuff you don’t need.
Service was excellent and cost effective. Car was cleaned and a courtesy pickup of the loaner car was arranged.
Everyone very helpful
We had recall of blower and replacement of gas tank , fuel pump and fuel sender
I expect nothing but top notch every time I go here...Always
Very happy with the service
Outstanding
Robert is great, easy to work with, on my third lease and couldn’t be any happier!
Excellent dealership, excellent service department
Professional and excellent customer service experience
Very good
Fine
They performed a software update on my i4 to correct an issue with selecting the A/C function.
Chris Blanco was a pleasure to deal with.
Rallye Lexus Reviews
Salesman, Kevin Losee, was very good and honest. The saleswoman who stiffed us on the first deal, not so!
Excellent service…. Did not get a call back when I tried to book a service appointment..
Honest and pleasant experience with Ralley on all my Lexus needs. Fast service with informative emails and text reminders.
T8269,performed NY State enhanced Inspection. Synthetic Oil and Filter change Special. Also performed Multipoint Maintenance Inspection. Everything performed in a timely Basis.
Excellent service and pleasant experience. Very accommodating staff. I will continue to seek services in the future.
service was excellent, supurb.
Rallye is the best. They treat you like a prince. I have been dealing with them since 2005. I live in Queens New York, and I travel to Rallye to Lease all of my Lexus automobiles.
Liked going at seven. Was surprised it all took less than two hours. Would go at that hour in the future.
Our family has owned/leased over 12 cars with Rallye since 1990 We are most satisfied with our salesperson, Richie - always informative, caring, diligent We are equally satisfied with Pam who has cared for us for many years in service and recently due to her promotion, we are well cared for by Johanna when we come in for service I have tremendous peace of mind dealing with your service department!!
Service department is very responsive and keep you updated on the progress of your vehicle. Will go back.
Great service and nice staff.
Mike at the front desk was great!!
Rallye Lexus service department is first rate. They get you in and out quickly and the work is done well.
Mike M, great work always. Does the right thing by customer . Highly highly recommended. Go see him
Always a perfect experience from check in to check out! You have the best advisors and the service is top notch.
Kevin Losee was a pleasure to work with. I would recommend Rallye Lexus. Great place.