Get Directions
Rallye Acura
1750 Northern BlvdRoslyn, NY 11576
Rallye BMW
1 Brush Hollow RdWestbury, NY 11590
Rallye Lexus
20 Cedar Swamp RdGlen Cove, NY 11542
Rallye Motors
1600 Northern BlvdRoslyn, NY 11576
All the employees in the service department are very attentive and caring. They provide you with a checklist of any possible issues. All repairs seem to get done within a reasonable time .Thus far I have had no issues with repairs.
Quick turnaround. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively.
Went in with a computer problem. They evaluated the cause and took care of it. 5-year-old MDX rides like a charm thanks to Rally Acura Service.
The service department customer care folks are always on the ball at Rallye. They provide a comprehensive checklist of how your car is doing even in areas it’s not being serviced for that day. Tire tread life left, days left until next inspection, pictures of all brake pads with expected life expectancy. All and more in a written summary when you’re done.
Attentive and efficient service On time appointments Polite customer service representatives Needs better seating in waiting room
John Li at Rallye Acura in Roslyn was fantastic. He went above and beyond to help me, kept me informed, and made sure my repairs were covered under my extended warranty. He made the whole experience easy and stress-free. I really appreciate his kindness and all the help he gave me. Highly recommend John!
Jeorgio Llantino and his entire team provided an exceptional experience from start to finish. Their professionalism, attention to detail, quality of work, and consistent communication made the entire process seamless and gave me complete peace of mind.
Jeorgio, in particular, demonstrated a genuine commitment to customer satisfaction and ensured that I was well taken care of throughout the entire experience. The level of service provided truly sets this Acura team apart.
I would confidently recommend Jeorgio and his team to anyone looking for outstanding service and professionalism. They have certainly earned my continued business and loyalty as an Acura customer. ... Read More Full review text opened.Google - Sep 21, 2026
Jeorgio Llantino and his entire team provided an exceptional experience from start to finish. Their professionalism, attention to detail, quality of work, and consistent communication made the entire process seamless and gave me complete peace of mind.
Jeorgio, in particular, demonstrated a genuine commitment to customer satisfaction and ensured that I was well taken care of throughout the entire experience. The level of service provided truly sets this Acura team apart.
I would confidently recommend Jeorgio and his team to anyone looking for outstanding service and professionalism. They have certainly earned my continued business and loyalty as an Acura customer. Thank you again to Jeorgio and the entire team for a job exceptionally well done.
Very nice I am a longtime customer of this dealership Always friendly and knowledgeble Very pleased
Danny was absolutely amazing!!
I’ve had the best customer service experience at Rallye with Joe Filardi. This man not only got me the deal that I wanted but everything was done efficiently and precise. We made a deal Friday afternoon and I was able to pick up my new vehicle before noon the next day. Thanks so much!
I had the pleasure of working with Jennifer Velasquez. She took great care of me, And patientlyexplained everything in detail this is why I keep coming back to Rallye
Purchased my MDX from Rally and had an excellent experience all around and would absolutely good back. Service department has been excellent in handling my needs. Made an appointment to have a loaner car available (free with purchase from Rally) and was given the same exact car as my own. Took a little bit to get car back but who cares I’m still driving an Acura !!!
Working with Danny and Joe is always a pleasure. The entire process from walking in to picking up is EASY! Traded in a 2019 MDX for a 2026 MDX with A-Spec package. The MDX gets better with each iteration.
Chad Tammaro provided outstanding customer service. He is incredibly knowledgeable and his expertise is evident. Chad explains everything and answers any question that arises. I am so impressed with the way the service department is run and that is thanks to Chad. Rallye Acura has the best of the best! Thank you Chad for always making sure my car is running efficiently and safely. You are one of a kind!
Very professional people I will bring my car back anytime that I need services thanks to everybody in Rally especially the Mechanic
Very helpful. Repeat customer because of the great service. Will be visiting again in the furure
The staff was very respectful as well as knowledgeable. Very enjoyable experience as it is every time I visit .
Abid did amazing job for doing surprise delivery for my dad. We got RDX fully loaded with great pricing and amazing customer service. Joe and Mark both did amazing job making sure all Paperwork and delivery went smooth.
Aug 3, 2026/ my 2023 mdx after service same problem hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning left and right
Vehicle purchase experience was good. Sales associate did her job. Dealership provided technical overview of vehicle. It was appreciated
Everything about the dealership was wonderful. Would buy a car with them again and again
Best dealership I've ever dealt with. Had a phenomenal experience. From beginning to end including going over the car with me and making sure I was comfortable getting to know the car. Everybody was pleasant. Would buy a car from them over and over again.
Rallye Acura is no exception to the Rallye family. They are customer focused, accommodating, and respectful of time and budget. The service department is top notch, and you’ll see that the minute those high speed doors open at the service drive. We have two Acuras now and would love to continue to be an Acura family ongoing - because of all of the amazing people at Rallye Acura.
Jeorgio always makes sure I’m heard and takes care of the issue. Always looking forward to having him as my service advisor.
It is always excellent and efficient , good service and I was very satisfied with the entire process.
My car went in and came back feeling amazing they have the best service I ever had for my vehicles
Outstanding Service from Jennifer Vasquez at Rallye Acura! ⭐⭐⭐⭐⭐
My partner and I (D. Tyrell) had an absolutely wonderful experience at Rallye Acura, and I cannot say enough great things about Jennifer Vasquez. From the moment we walked in, Jennifer was warm, friendly, professional, and incredibly welcoming.
What stood out most was how genuine and pressure-free the entire experience felt. Jennifer was never pushy or aggressive. She took the time to listen to what we were looking for, thoroughly explain all of the details, and work with us to achieve our payment goals while making sure we understood the specials and ... Read More Full review text opened.Google - Aug 29, 2026
Outstanding Service from Jennifer Vasquez at Rallye Acura! ⭐⭐⭐⭐⭐
My partner and I (D. Tyrell) had an absolutely wonderful experience at Rallye Acura, and I cannot say enough great things about Jennifer Vasquez. From the moment we walked in, Jennifer was warm, friendly, professional, and incredibly welcoming.
What stood out most was how genuine and pressure-free the entire experience felt. Jennifer was never pushy or aggressive. She took the time to listen to what we were looking for, thoroughly explain all of the details, and work with us to achieve our payment goals while making sure we understood the specials and incentives available to us as loyal Acura customers.
She was knowledgeable, patient, attentive, and truly made the entire process feel seamless and stress-free. You can tell that Jennifer genuinely cares about her customers and takes pride in providing an exceptional experience.
If you are looking for an Acura, I highly recommend asking for Jennifer Vasquez. She is professional, friendly, honest, and an absolute pleasure to work with. She made what can sometimes be a stressful car-buying experience enjoyable from beginning to end.
Thank you, Jennifer, for making our experience so exceptional! Rallye Acura is lucky to have you! ⭐⭐⭐⭐⭐
You MUST go to Rob! He's so professional and patient and gets you the BEST PRICE!!! I was not an easy customer and he always showed the UTMOST CONSIDERATION. He is the one to contact!
My experience with Robert Rodriguez at the Rallye Dealership has been nothing short of pleasant, efficient, and easy. This is my second experience purchasing a car through him at the this dealership (and two previously); family members are also repeat customers. Robert has been invaluable, extremely friendly, and works well with the Ralle team. I'm confident we will be working together in the future.
Great dealership and loved the customer service especially my advisor named Jeorgio he was amazing and very clear and communicative. Best dealership experience I have had.
Seamless buying experience. No unexpected documentation fees, pushy markups, or hidden add-ons. They stuck to the agreed price, making everything simple and straightforward."
I just picked up a 2026 MDX Advance and I had a great experience. I worked with Jen and she was absolutely wonderful in working with me and getting the car I want within my budget. I would highly recommend this dealership as I experienced a no pressure type approach from them and I greatly appreciate that.
Today I picked up a 2026 Acura MDX advance. I worked with Jen and absolutely had a wonderful experience. No pressure type approach and she and the manager worked with me to get the car I want at a payment I was comfortable at. I highly recommend this dealership. You won’t be disappointed!
The staff are courteous and helpful everyone is cheerful and everyone is will to help! The atmosphere is peaceful.
I recently purchased my Acura ADX from Rallye Dealership with Danny, and I can honestly say that this has been the most exceptional dealership experience I have ever had.
From the moment I walked through the door to the completion of my purchase, the entire team demonstrated an extraordinary level of professionalism, courtesy, transparency, and genuine care for the customer. I have purchased several vehicles throughout my life, and I have never felt as comfortable, respected, and confident in a dealership as I did at Rallye.
A special thank-you goes to Danny Park, who was absolutely outstanding throughout the entire ... Read More Full review text opened.Google - Aug 20, 2026
I recently purchased my Acura ADX from Rallye Dealership with Danny, and I can honestly say that this has been the most exceptional dealership experience I have ever had.
From the moment I walked through the door to the completion of my purchase, the entire team demonstrated an extraordinary level of professionalism, courtesy, transparency, and genuine care for the customer. I have purchased several vehicles throughout my life, and I have never felt as comfortable, respected, and confident in a dealership as I did at Rallye.
A special thank-you goes to Danny Park, who was absolutely outstanding throughout the entire process. Danny is, without question, one of the best automotive professionals I have ever had the pleasure of working with. He was knowledgeable, patient, professional, and—most importantly—completely transparent. At no point did I feel pressured to make additional purchases or worry that unexpected fees were being added. I felt that Danny genuinely had my best interests in mind, and that level of trust made the entire experience incredibly comfortable and stress-free.
The attention to detail and customer service extended beyond the sales process. Every member of the Rallye team was welcoming, professional, and willing to go above and beyond to make sure I was taken care of. Even the small gestures, from offering water and coffee to consistently checking in to make sure everything was going well, made a tremendous difference.
This experience has earned Rallye my loyalty as a customer, and I will absolutely return here for future vehicle purchases and service. I am incredibly grateful to Danny and the entire Rallye team for making what can often be a stressful experience feel easy, enjoyable, and completely confidence-inspiring.
Thank you, Danny, for providing such an exceptional experience, and thank you to everyone at Rallye for setting such a high standard for professionalism and integrity.
I wholeheartedly recommend Rallye Dealership to anyone looking for a vehicle and an exceptional customer experience. In my opinion, other dealerships could learn a great deal by following the level of transparency, integrity, professionalism, and customer care that Rallye demonstrates every day.
Thank you again, Rallye, and especially Danny Park, for an outstanding experience!
Rallye Dealership exceeded expectations! Danny Park was professional, transparent, and genuinely caring. Exceptional experience, I highly recommend Rallye & Danny Park for your next vehicle!
I bought another Acura because the service and customer service is the best. It's a pleasure the way these guys work like a well oiled machine. Thanks for all you've done for me.
Great customer service, always professional and go out of their way for a superior experience. Will definitely get service here again.
Our salesperson was very respectful and friendly. The dealership looked clean and organized. I like there waiting area stuffed with water and coffee.
Rallye Acura does a phenomenal job in getting your car serviced properly and within an acceptable period of time. They go out of their way to help and get the job you need done properly!
I just bought a Certified Pre Owned Acura RDX and I am so pleased with my whole buying experience. Robert Rodriguez took great care of me from my first inquiry until I left the showroom. I received a very reasonable deal with no pressure. He was transparent throughout the process and answered all of my questions. I traveled a distance to pick up my car and he even picked me up at the train station. When I got there everything was ready and I was in and out quickly. The detail team did a beautiful job preparing the car to ... Read More Full review text opened.Google - Aug 10, 2026
I just bought a Certified Pre Owned Acura RDX and I am so pleased with my whole buying experience. Robert Rodriguez took great care of me from my first inquiry until I left the showroom. I received a very reasonable deal with no pressure. He was transparent throughout the process and answered all of my questions. I traveled a distance to pick up my car and he even picked me up at the train station. When I got there everything was ready and I was in and out quickly. The detail team did a beautiful job preparing the car to drive away. I highly recommend Robert and Rallye Acura.
We are always satisfied with your service. We wish we can schedule an appointment early and have more options of time. Thank you!
This was the 2nd car I’ve leased with Danny. Excellent experience from start to finish. He was honest, professional, and made the whole car-buying process easy and stress-free. He answered all my questions without any pressure, and I’m very happy with my new car. I highly recommend working with him!
I just leased my second car from Danny and it was another great experience. Excellent experience from start to finish. He was honest, professional, and made the whole car-buying process easy and stress-free. He answered all my questions without any pressure, and I’m very happy with my new car. I highly recommend working with him!
Richard helped me with all of my concerns. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all.
The serviice is always done correctly and on time. The staff is top notch! Keep up the good work1
They were pleasant and efficient.Helpful in making coming up with a final decision. Also, helped to get a better rate.
Everyone one there was friendly and polite. But my salesperson Jen was especially helpful and informative!!
Great experience at this Acura dealership! The team was very professional, knowledgeable, and truly experts in their field. They made the entire process smooth and easy. Highly recommend!
The sale agent is always very helpful, the maintenance are all awesome and always very much willing to help!
⭐⭐⭐⭐⭐
After totaling my previous car, I was overwhelmed and dreading the process of finding a replacement. I had visited another Acura dealership first, where they were selling the exact same car for about $2,000 more. I researched cars online and through CarFax I found the same Acura Integra at Rallye for less!
I wasn’t ready to purchase the car that day. I asked Robert if he could please hold it for me longer than dealerships policy and he made arrangements to reserve it for an entire week. That meant so much to me and took a huge amount of stress ... Read More Full review text opened.Google - Aug 4, 2026
⭐⭐⭐⭐⭐
After totaling my previous car, I was overwhelmed and dreading the process of finding a replacement. I had visited another Acura dealership first, where they were selling the exact same car for about $2,000 more. I researched cars online and through CarFax I found the same Acura Integra at Rallye for less!
I wasn’t ready to purchase the car that day. I asked Robert if he could please hold it for me longer than dealerships policy and he made arrangements to reserve it for an entire week. That meant so much to me and took a huge amount of stress off my shoulders during an already difficult time. Robert was very easy to get in touch with, a pleasure to work with and has a very kind and welcoming disposition that I don’t see often in car sales.
When I returned to complete the purchase, Julio made the financing process easy and stress-free. He was a pleasure! Because I am a Stony Brook University employee, he applied a professional courtesy discount so I could afford the tire insurance. He didn’t have to do that but that kind of customer service is what will have me refer my friends and family to Rallye Acura and to Julio specifically for their financing needs. Thank you again, Julio!!!
To top it all off, Robert even arranged to have my rental car returned for me, all I had to do was give him the keys! That was another stressful task that was handled for me. This is another example of the outstanding customer service I received.
If you’re looking for an Acura make the trip to Rallye. Ask for Robert and Julio. You will be very happy you did.
Hey found a problem with the transmission and they replaced it without any fuss. Service was great. Always a pleasure to work with Chads team and Viri was great.
The team here is AMAZING!! I had such a great time with Jen at Acura. She was very professional and helped me buy my first car. Looking for a car has been hard and I wasn’t 100% sure on how the process worked, She took the time to teach me all the numbers and explain everything in a way I could understand. she didn’t rush me and let me take a look at each car until I found the one!!! This women deserves a raise I’m super grateful for her thank you Jen!!!
Very good service. Respectful and professional staff. Very good overall impression. Would continue service here.
Jergio did an amazing job communicating with me and explaining the work my vehicle needed.
As always my Rallye Acura visit is professional. I always appreciate your advice and recommendations. Your staff is always polite and strive to improve my driving experience and the life of my car.
Very helpful especially Jeorgio and his team. They helped on both visits. The transition to loaner car back to my car was quick and seamless.
The people working there are very nice but their service is less than to be desired.
Service was excellent and we will continue to service our two cars there. Thank you!
This place provides an outstanding customer service and relaxed and friendly atmosphere. We truly appreciate the honesty and professionalism of this place.
Great job—I give them a 10 out of 10. Everything was professional, and the staff was very friendly and happy to assist.
The service department is excellent. They have been servicing my RDX for years. Chad Tammaro is a true professional. I now live 60 miles from the dealership, and I still bring it back to Roslyn Rallye for service,
I was experiencing an electrical problem that was draining the system that was not resolved by another acura dealer after several attempts. I brought it up to Rallye and they seemed to have located and resolved the problem. My service rep, Richard Wong, took a genuine interest in my problem and kept me updated. Based on the professionalism and kindness of all the staff, I will definitely be returning to rally with my service needs.
The service department, as well as all the workers at Acura, are extremely professional and competent.
Sales representatives were very friendly and very cooperative. Even finance manager also gave details about car service.
The dealer is very nice.The job was excellent.The people working there are very friendly and knowledgeable.
I had an excellent experience at Rallye Acura. Jennifer was outstanding, she took the time to understand exactly what I was looking for and helped me find the right vehicle at a price I was comfortable with. She made the entire process smooth, transparent, and stress-free. Highly recommend Jennifer and the Rallye Acura team!
The staff is courteous and assistance is phenomenal extremely helpful in answering questions. The place is very clean.
I had an outstanding experience working with Jonathan at Acura. He was knowledgeable, professional, and genuinely took the time to answer all of my questions without making me feel pressured. He made the entire process smooth, transparent, and stress-free from start to finish. His attention to detail and excellent customer service really stood out. If you’re looking for someone who truly cares about helping you find the right vehicle, I highly recommend asking for Jonathan. Thanks again for making it such a great experience!
Such an easy team to work with, and Anthony was a pleasure as a sales person
Exceptional experience with Robert Rodriguez. We recently leased a new Acura from Rallye Acura, and we couldn’t be happier with the experience, all thanks to Robert. From the moment we walked in, he did a fantastic job making the entire process smooth, transparent, and completely stress-free. Robert is incredibly knowledgeable, patient, and attentive. He took the time to answer all of our questions and made sure we felt confident and comfortable with our decision, without ever making us feel pressured. His professionalism and top-notch customer service truly set him apart.
If you are looking to buy or lease a ... Read More Full review text opened.DealerRater - Jul 8, 2026
Exceptional experience with Robert Rodriguez. We recently leased a new Acura from Rallye Acura, and we couldn’t be happier with the experience, all thanks to Robert. From the moment we walked in, he did a fantastic job making the entire process smooth, transparent, and completely stress-free. Robert is incredibly knowledgeable, patient, and attentive. He took the time to answer all of our questions and made sure we felt confident and comfortable with our decision, without ever making us feel pressured. His professionalism and top-notch customer service truly set him apart.
If you are looking to buy or lease a new Acura, do yourself a favor and go to Rallye Acura. They go above and beyond for their clients. Thank you, Robert and Rallye for a great experience.
Georgo is the best! He is polite helpful and knowledgable. When I visit I ask for him
Chad Tammaro is absolutely fantastic! He is knowledgeable and incredibly accommodating. He answers all your questions and concerns. Rallye Acura is beyond fortunate to have such a superb service manager on their team.
Chad is the best and viridianna was wonderful She made sure to get me something fixed before my warranty expired I’m glad she caught it
For the three service items I came in for it took a very long time to complete.
He say different things to ask price after some time say different price after buying
Great service A plus don’t have time for more words but all was superb
I have been consistently satisfied with Rallye Acura as a dealer and as a individual coming in for service checkups. Viridiana Apolinar provided me with excellent service and a full explanation of what I needed at the time. Visiting Rallye Acura never feels like a horrible experience but a welcome visit. I have found all the people at Acura extremely friendly and helpful.
Danny and Robert were outstanding. I probably never would have purchased the vehicle if Danny hadn't taken the time to show me the Type S, even though he believed I wasn't in the market for a new car. That simple gesture is exactly what brought me back the next day to buy the vehicle. Both Danny and Robert made the entire experience enjoyable, professional, and pressure-free. I couldn't be happier with my purchase or the outstanding service they provided.
Everything was explained and done in a timely manner. All were very helpful and respectful
I was helped by Danny and he was amazing at giving me the price i was looking for even though at the end it did still go up a little bit, the price is still lower than what i expected. Thank you!
Everything is as smooth as it supposed be, well organized, waiting time is reasonable, management is good
We have purchased or leased several Acura vehicles throughout the years. Danny has made all our interactions at Rallye Acura a pleasure. His knowledge, honesty, and efficiency encourage us to continually seek him out.
I have a good experience in there. Thank you so much for theirs great help
The dealership clearly optimized the purchase experience but seemed to neglect the ownership experience.
The sales process was excellent. The sales team was friendly, knowledgeable, responsive, and respectful of my time. I was purchasing an Acura Integra Type S on a day when I was extremely pressed for time, and they went above and beyond to make the process efficient. The vehicle was ready, paperwork moved quickly, and the finance office was equally professional and easy to work with. From arrival to driving off the lot, the experience was about as seamless as I could have hoped for. Five stars ... Read More Full review text opened.Google - Jun 19, 2026
The dealership clearly optimized the purchase experience but seemed to neglect the ownership experience.
The sales process was excellent. The sales team was friendly, knowledgeable, responsive, and respectful of my time. I was purchasing an Acura Integra Type S on a day when I was extremely pressed for time, and they went above and beyond to make the process efficient. The vehicle was ready, paperwork moved quickly, and the finance office was equally professional and easy to work with. From arrival to driving off the lot, the experience was about as seamless as I could have hoped for. Five stars for the sales and delivery experience.
My loan was arranged through Bank of America, but after taking delivery I received no communication from either the dealership or the lender about setting up my account or making my first payment. No email, no welcome packet, no bill, no instructions. In fact, the paperwork I left with did not clearly explain who the lender was, how to establish the account, or what my next steps were.
I eventually had to call the dealership multiple times trying to figure it out. On one call, I was told that only the specific finance manager who handled my deal could help me, and that I'd need to call back when he's in the office. That struck me as odd. I bought the car from the dealership, not from one individual employee. If someone is unavailable, there should be a process in place so another team member can assist.
Eventually I was given an 800 number for BOA and told to contact them directly. While I was able to eventually sort it out, the entire process felt unnecessarily confusing and avoidable.
My criticism isn't really about financing. It's about onboarding. The dealership clearly optimized the purchase experience, but seemed to neglect the ownership experience. A simple handout at delivery saying, "Your loan is with Bank of America. Here's how to set up your account. Here's your first payment information. Here's the Acura owner portal. Here's how to schedule service," would have solved the entire issue.
And to be clear, I bought an Acura Integra Type S, not a beater from a corner lot. I don't think it's unreasonable to expect a little more follow through after the sale from a luxury-brand dealership.
Overall, I received excellent service while they were earning my business. But once the sale was complete the follow-through felt surprisingly hands-off. Great people, great car, great buying experience, but the post-sale communication and ownership onboarding process needs a lot of improvement.
Our Salesman John Schepp is an outstanding person. My wife and I trust John fully. This was our 5th Acura transaction through him. He is extremely knowledgeable and he sincerely tries to make the best deal for the client. T was a seamless process beginning to end. We will continue to be loyal to John in the future. The Finance manager also was a pleasure to work with.
Definitely recommend this dealership. Alexander Castrillon was our salesman. He was great to work with. Answered all of our questions and never rushed us.The whole staff treated us well. Would like to also mention Danny Park who is a salesman and Anthony from parts. Very professional staff. Hoping this vehicle gives us years of enjoyment. Will definitely be using this dealership for any future purchases.
As always, this dealership is the best in sales and service. Would always come back to them.
I would like to thank everyone in the service department for doing a excellent job with my car especially Chad
Best car buying expreance the sales men was excellent and the show room was clean and modern
I have used Rallye Acura for years and have bought many cars with them. They are very reliable and I know that my car will be well taken care of.
very helpful and knowledgeable whole staff. I also met with the tech who worked on my car. Very nice and humble person. They kept me updated on the progress.
I have always had a great experience working with them. This is my six Acura. Super friendly and helpful.
Friendly,knowledgeable, caring, efficient. The best dealership I ever worked with. The sales staff, the service department, managers and employees all are working together to make Rallye number one.
Danny is the best salesman I have ever encountered, he makes you feel right at home and is quick and straight to the point. He goes out of his way to get you the best deal. This was my first encounter with Acura and I 100% will be back. I highly recommend Danny!!!
I had an issue with my appointment being delayed, a lot of walk ins and appointments. Chad took care of services and speeded up the process. Great customer service!!!! Got me in and out Thanks Chad
I receive excellent service from Jeorgio Llantino who is bright, extremely competent and aware of everything going on! Thank you Jeorgio for an excellent experience for my Acura! I’ll be there again! Thank you, Marjorie Goldstein
Excellent sales and service team! Not only have we purchased many vehicles here but we refer all of our friends here too. Danny in sales is top-notch and makes the entire sales process easy. Chad is an asset to the Service Department at Rallye Acura and is professional and knowledgeable. We have used Rallye Acura for service for many years and we will continue to do so.
Despite the system being down for 5 hours while we waited to sign the documents, Thomas always made sure to check in with us and reassure us about the car purchase! Thomas was extremely helpful and nice. They also explained every button’s function in a patient way!
Got my windshield repaired in the agreed upon time, loaner was great, happy with customer service!
Great communication Efficient work Friendly demeanor, helpful and explains everything in detail, answers any and all questions throughly
Kevin Guo, informed me of what I need was very respectful and listened to my concerns and delivered what was discussed. I highly recommend Kevin and Rallye BMW to all my friends and neighbors.
We use Darren as our Salesman he is consistently professional, very trustworthy and truly makes the experience pleasurable. We would Never try another dealership because of Darren.
I love rallye BMW because of short time I get the service all the time especially thank you Anthony. You are the best.
Responsive, informative and well communicated. Anthony is professional, he knows his job and is willing to help. However dealership as a whole I found some weak links lately. My car is only over a year new, so I didn’t need much services. Sometimes the answering agent didn’t seem to know or try to find the answers. And I wonder why it’s getting harder to get a loaner car when my own vehicle is being worked on.
Very accommodating to my needs. Trading in vehicle went smoothly. Excellent customer service. Would recommend
Frank was great to deal with. Made service experience easy Very good experience at Rallye
Excellent dealership They are geared toward making sure everything is good for the customer Always
Good service straight to the point..Wait wasn't too long at all Id recommend Ralleye service to all Bmw owners
Tracey made the experience great Tracey Bolden provided excellent service. He was courteous, informative and went the extra mile to ensure the service experience was top notch.
Service rep was very polite and courteous and kept me fully informed during the service process. He is a valuable asset to Rallye!
Brandon was extremely helpful. Kept me posted with updates from the moment I brought the car in and during the service period. Very happy with the great customer service.
Andy Fequiere is top notch. Exceptionally responsive. Always pleasant. No pressure. Great to deal with.
Darren is patient, kind and knows his inventory. He is very amenable to searching for exactly what you want in a car and will also show you everything he’s got in his own inventory. This is our fourth leased car with Darren. He makes the process easy but we feel we leave with the best car!!!
Absolutely fantastic, super easy to schedule appointment. And repair was way quicker than I expected
Excellent! Very happy with the service I received. Everyone was so nice and helpful and responsive
The Dealership and their representatives were great they got me in an out in a timely manner and inspected my car and made recommendations as to what it needed.
Great service ! Very easy to work with and helpful Everything went well and fast ! Would definitely go back
They were able to take care of the windshield replacement after 2 failed attempts at Safelite. They provided me with a loaner and got the job done in 2 days
Outstanding dealership in every way. Unbelievably courteous and outstanding service department clearly a wonderful salesforce. Truly the best on Long Island, New York.
I love how the service manager Bret goes above and beyond to resolve my issues however, I have a horrible service advisor that could never answer my questions, fails to inform what is wrong with my vehicle. I have to wait to get the final write up and read for myself what is wrong. Nevertheless he never returns phone calls nor does he respond to emails. I received partial responses. This would be one of the only reasons I wouldn’t recommend this dealership, poor service to an extent. It’s hard to say at first I could’ve looked ... Read More Full review text opened.DealerRater - Sep 24, 2026
I love how the service manager Bret goes above and beyond to resolve my issues however, I have a horrible service advisor that could never answer my questions, fails to inform what is wrong with my vehicle. I have to wait to get the final write up and read for myself what is wrong. Nevertheless he never returns phone calls nor does he respond to emails. I received partial responses. This would be one of the only reasons I wouldn’t recommend this dealership, poor service to an extent. It’s hard to say at first I could’ve looked pass the the issues that came about on my certified pre owned vehicle because they did get resolved despite the numerous amounts of time I had to return to the dealer but this just adds injury to insult. I will into changing my advisor in the near future. I never experienced service like this in my life.
Accommodating and courteous Always looking to provide the best customer service. And the best snacks
Service is good with attention to customer care Service was good with attention to customer needs
Anthony Shields and Tom in the drive, made the experience pleasant Anthony Shields, my service advisor Tom and the service drive has made my experience outstanding along with Micheal Kozlow apartment parts manager
Salesperson was very helpful and professional in picking up a car according to our needs.
I've been going to Rallye for over 20 years it's the best service. I live near other BMW places i travel further to Rallye because the people and service. They deserve higher than 5.
Frank kept me totally informed about my vehicle’s progress.. Called me several times,,as he promised.
Rallye provides excellent customer service and they always ensure my needs are met when I bring in my BMW. I appreciate the communication and follow up too.
I was originally told to get a loaner When Frank Trotta saw the problem, he said he could expedite the repair and that I could wait for it
Great experience knowledgeable staff! I love the facilities and how the staff works seamlessly together as one unit
Seamless experience, we done. It is a very impressive facility and I was treated very well
The best there is! Came into the dealership looking for an m5 , left with an m5 and a brother! He worked so hard and helped me so much! Thank you for everything!
No I've had pretty good service experiences with the department over the years. Looking forward to a continued service relationship.
Very professional, good service quality. Will come back for next service , more good experience with Rally BMW
Tremendous professiinalism from the receptionist through rhe whole process. Looking forward to rhe next interaction.
I was disappointed, I was waiting for the service and after a bit more than two hours I received the car unwashed. I mentioned it,I had to wait another 25 minutes to get the car washed.
Chris was able to help me with my car repairs and get me back on the road ASAP
From the moment I arrive and Frank Trotta meets me, I know I am in excellent hands. He makes sure all my questions are answered and always follows up. The service I receive at this BMW is next to none.
Our experience with Rallye BMW has been extremely disappointing. We took delivery of a new leased BMW on August 10, and almost immediately began having recurring connectivity/CarPlay problems affecting multiple phones. BMW was already aware of similar issues through a service bulletin issued before we leased the vehicle, yet we have been bounced between sales and service without anyone taking clear responsibility or providing a permanent solution. The problem does not occur in other BMWs we’ve driven, including the loaner. After leasing a brand-new vehicle, we should not be dealing with an unresolved known defect and repeated temporary fixes.
I felt well taken care of. The service was excellent The service agent was cheerful, polite and prompt
I felt well taken care of. The service was excellent The service agent was cheerful, polite and prompt
Unbelievable customer service from Nectarios!This is my first BMW and he made the buying experience seamless from beginning to end ! He was patient and kind and knowledable with all my questions and concerns and I know I made the right choice with my X1 because of him.
I received excellent service from Andy Fequiere throughout the entire process.. he was very knowledgeable, answered all my questions, and was understanding. It was the best car dealership sales experience I have had. Andy was a pro and so was Marisol who walked us through the set up of the set up and dashboard / My BMW app system
Keith was a pleasure to deal with. Car came in quicker than was anticipated and the day of delivery was seamless. All options were available and the tech person spent all the time I needed to learn how to use the many functions the car has. If you in the market for a car go see Keith.
Great service no complaints and very fast speedy work done to my car thank you
Great service center - Anthony was knowledgeable, professional and attentive. My service was on-time and thorough. I appreciated the car service. and car wash!
Brandon is amazing. Helped me through every process. Explained everything to me and kept me updated. Amazing experience.
First-rate personnel, products, service, premises and location. The Genius Bar is a wonderful, much-needed asset with modern high-tech cars. A pleasure to deal with this dealership.
They work hard to achieve great customer satisfaction and respond promptly to questions and concerns.
Rallye BMW is focused on meeting the needs of my car and consistently treating me as more than a customer. When I arrive I feel I am amongst friends! I am proud the be a loyal customer since 2004!!!!!!!
Absolutely the best dealership. Anthony always goes above and beyond! Anthony true professional and always have a great experience coming to the dealership.
Everything was great, and everything ran smooth. Exactly. How they said it would be. All the Service Center representantes up. Very polite.
Everything was great, and everything ran smooth. Exactly. How they said it would be. All the Service Center representantes up. Very polite.
The staff were very polite and attentive. They called me in a timely manner to explain the issues with my vehicle and gave me a clean loaner to use while repairs were made
They make me feel important. Everyone is so nice and kind. They are very professional.
They make me feel important. Everyone is so nice and kind. They are very professional.
Tracey Bolden did a great job keeping me informed about my vehicle.. He was very professional..
Tracey Bolden did a great job keeping me informed about my vehicle.. He was very professional..
Very accommodating. And helpful when assistance was needed. Even after we paid in full. lol.
Great service great follow up great staff! Their attention to detail is fantastic great dealership
Good Loaner car service was good and Cosmo was professional The wait was not too bad.
Dylan was incredibly helpful and accessible throughout the entire process. I had a very positive experience of all.
The updates throughout the day kept me completely in the loop regarding timeline and costs—no unexpected surprises.
Prompt excellent service was pleasant and nice to deal with overall nice experience was had by me
I was rushed, I still have the engine light on after the service and in addition to all that I have tire insurance which was never addressed. I felt like the service was not on par this time.
Experience was great though my service reminder was not reset on the car had to figure that out myself.
He was able to help me get the service I needed done in a timely manner
Quick & easy They did a wonderful job the experience was quick and easy and they took into account my availability and when I could return the loaner. Loaner process was very simple and helpful allowed me to continue on my day.
Needs improvement on customer service and warranty repairs I was told defective front brake rotors (grinding front brakes) not covered in the warranty at 15,000 miles (2025 x1). The pads still good but getting damaged due to rotors developed grooves in them, warped.
I have 530 model. I am not happy with response time from the service department. I left 3 messages, earliest is 48 hours old. Not response so far. The least they can do is respond. And service prices are way inflated !
Everything went very smoothly and I was pleased with the outcome. Rallye BMW is a great place to take your car for service
Professional, efficient, responsive and friendly Chris was a real pleasure to work with. He was attentive, professional and he went the extra mile to get me the vehicle that I wanted in a timely fashion
Me and my wife went looking for a car at Rallye BMW and we both agree this was the most pleasant buying experience we have ever had . From the moment we walked in we were treated with smile and professionalism from everyone at the dealership. Bert made the buying process quick and easy and was very transparent on the whole buying process. We bother definitely recommend this dealership to anyone looking a for BMW.
I had a great experience buying my BMW. From start to finish Bert made the entire process incredible easy and stress free. They kept me informed throughout the process to the point that I was able to see the ship carrying my BMW from Germany to the US Thanks again for all the help and for make the experience of buying my first BMW so enjoyable
The dealership was easy to deal with.Sueda could not have been more helpful.I will recommend the dealership to my friends and colleagues.
Staff was polite and helpful but the front end of my car has been rattling ever since I had it serviced.
Anthony made my experience exceptional from start to finish. He was professional, responsive, and kept me informed throughout the entire process. His attention to detail and genuine commitment to customer service truly stood out. He is the reason I continue to have such a positive experience with BMW service.
They are always available when I need service and I feel like I am getting white glove service.
Very professional and honest I always use Rallye for all my servicing of my BMW
The usual top-tier service, as one would expect from the Rallye Team. The best!
Had some issues and concerns, was taken serious by Mr. Tibbals as always and he helped me with my vehicles concerns
Gabe provided the highest level of service with professionalism and empathy after our car was stolen when we needed a replacement vehicle. He was able to offer payment of our rental vehicle after insurance wouldn't anymore until the dealership received the title and was able to transfer/deliver the CPO x5 we purchased.
Good service. Timely delivery of my vehicle. Nice communication. Good environment. Nice staff. Received good details with video about the performed work
Anthony is always very helpful and pays attention to detail. Good experience with him and the dealership
Quick, fast, and efficient. Kept me updated every step of the way. Highly recommend Rallye BMW.
Nick was fantastic to work with throughout the entire BMW buying process. He was professional, responsive, straightforward, and genuinely focused on making the experience as smooth as possible. I really appreciated his willingness to answer questions and work with me without any pressure. Great experience overall, and I would definitely recommend Nick and the team.
He is very personable and provided all the necessary information in clear and simple manner
Frank was extremely helpful and transparent Frank was not trying to oversell any product of service and seem to have my best interest at heart.
I have been a client of this dealership for more than twenty years. The people I interact with are professional, helpful and courteous. I fully trust their advice and recommendations.
Some of my emails do not receive a timely response. I wish the communication was better. Some of my emails do not receive a timely response.
The Rallye experience was great! My visit was encouraging Tom Chen et al were very professional. I have since recommended a potential BMW owner.
Kevin was so helpful. I would ask for him again when I need my car maintained.
The service and parts department are the best in NY and I only recommend buying and servicing at Rallye BMW to everyone I know.
Great service very fast and professional, answered all my questions, made the process very easy
We have been working with Bert Vargas at Rallye BMW for several years and several cars. Last week we leased a new 2027 531i. The experience with Bert and Sharonda, the finance manager made the acquisition pleasant and easy. No nonsense no haggling Bert and Rallye put the customer first and makes the entire process easy.
The best bmw in north America I will not go to another bmw.. I live far from this dealer and I still go to this bmw dealer
The best bmw dealer in NY The only dealer that actually cares about your car
Very professional Kept me informed on my vehicle and when it will be done Plus what the cost would be
Had a very disappointing experience with Rallye BMW, especially as a loyal BMW customer. This was my second BMW, and I chose to continue using Rallye because I trusted the dealership and expected a certain level of service.
Unfortunately, I had an ongoing issue that required multiple visits, and I was given conflicting information along the way. Initially, I was told the issue was normal. Later, it was acknowledged as an issue, but I was told it wasn't covered under warranty. I was then ultimately pushed into purchasing an additional package in order for the warranty-related repair to be ... Read More Full review text opened.DealerRater - Sep 1, 2026
Had a very disappointing experience with Rallye BMW, especially as a loyal BMW customer. This was my second BMW, and I chose to continue using Rallye because I trusted the dealership and expected a certain level of service.
Unfortunately, I had an ongoing issue that required multiple visits, and I was given conflicting information along the way. Initially, I was told the issue was normal. Later, it was acknowledged as an issue, but I was told it wasn't covered under warranty. I was then ultimately pushed into purchasing an additional package in order for the warranty-related repair to be honored.
What made the situation even more frustrating was that the benefits of the package I purchased were later not honored as promised. I was repeatedly given the runaround and left feeling like I had to keep going back and forth just to get something that should have been straightforward.
To make matters worse, I later discovered that the vehicle’s service history had been reported in a way that created an unexpected issue when I went to sell the car. That was extremely frustrating and something I never expected after trusting an authorized BMW dealership with my vehicle.
I want to make it clear that I had a great relationship with my service manager and have nothing but good things to say about him. My frustration is specifically with the service department and how the situation was handled, including the foreman.
I gave Rallye BMW multiple opportunities to make things right because I was a loyal customer. Unfortunately, that trust was misplaced. This experience has completely changed my perception of the dealership, and I would strongly recommend keeping detailed written records of everything discussed and promised. I just bought another BMW and will never ever use them ever again!
Wonderful place, Frank helped me a lot with my RX350. Really take his time and patience. Very recommend!
Very courteous and always helpful despite their many sales and amazing building for business
Had an odd occurrence with vehicle and they were more than accommodating to ensure it was in proper working order.
The cashier smile is fab!
I had a great experience at this dealership, and a big part of that was because of the salesperson who helped me. Abbas was extremely helpful, patient, and knowledgeable throughout the entire process. I never felt rushed or pressured, and he made sure I was completely comfortable before making any decisions.
During the test drive, Abbas took the time to explain all of the car’s features and answer all of my questions. He made sure I felt comfortable driving the vehicle and gave me the time I needed to really get a feel for it.
It’s refreshing to ... Read More Full review text opened.DealerRater - Sep 1, 2026
I had a great experience at this dealership, and a big part of that was because of the salesperson who helped me. Abbas was extremely helpful, patient, and knowledgeable throughout the entire process. I never felt rushed or pressured, and he made sure I was completely comfortable before making any decisions.
During the test drive, Abbas took the time to explain all of the car’s features and answer all of my questions. He made sure I felt comfortable driving the vehicle and gave me the time I needed to really get a feel for it.
It’s refreshing to have someone who genuinely cares about making sure the customer has a positive experience. I really appreciated Abbas' professionalism, patience, and willingness to go above and beyond. I would definitely recommend this dealership and salesperson to anyone looking for a comfortable, informative, and hassle-free car-buying experience.
Frank Politi is great! He is kind, knowledgeable, and transparent, and he spends time explaining every detail to me. He made the process very easy, and I truly enjoyed the Lexus I purchased from him.
Frank Politi at Rallye Lexus is a superstar!! He helped us purchase the exact car we were searching for. We live out of state and he was honest, an excellent communicator and went above and beyond to help us get our car. Thank you Frank, for making our purchase seamless and exciting!
Frank Politi was exceptional! Honest, excellent communicator and gave 110%! Smooth transaction! Would absolutely recommend!!
We had a great experience buying our certified pre- owned Lexus from Frank at rallye! Classy and honest- it was the easiest and most stress free car buying experience. No surprises.
Frank was an absolute pleasure to deal with. Honest and easy, we bought our Certified pre-owned with 6k miles on it easily and there were absolutely zero hidden fees. Highly recommend.
This was our second greatest experience with one dealer from the lexus . Abbass rajani - sales and leasing consultant at rallye lexus . It was great . He knows his sales very well giving us all details taking his time to explain us to do the right thing . I would follow him to any store he moves to . I highly recommend dealing with Abbas for all lexus cars .. his experience in this field helped us make the right decision twice . ( financing and leasing )
I had a technical issue with my Android Auto. I was able to get an appointment the very next morning. The tech parson, Mike was as nice as could be. Very professional and more importantly very knowledgeable. He had me connected in a matter of minutes. Nothing short of brilliant. Thanks Mike.
when you go to this dealership please ask for Frank. He is the best. He was my sales person
Mike Reidy is a true asset to the Lexus dealership. His expertise, his professionalism and his pride in his work, make him invaluable.. over the years that he has been my service manager overseer. I have come to trust his word and I’ve never been disappointed. My car was just serviced today and while I thanked him on the phone, I thought it appropriate to let others know just how good he is.
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, ... Read More Full review text opened.Google - Jul 28, 2026
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, and stress-free. There were no hidden surprises or standard dealership haggling—just straight, fair pricing and first-rate customer service. Even after shipping the vehicle to Texas, his follow-up was fantastic to ensure I was fully satisfied with my Lexus.
If you are visiting Rallye Lexus, save yourself the time and ask for Frank Politi. He treats you like family and truly cares about putting you in the right vehicle!
Amazing experience working with Frank! He really went above and beyond and the entire experience was excellent. He did a lot. Ty frank!!!
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, ... Read More Full review text opened.DealerRater - Jul 28, 2026
From Texas I recently purchased a used loaner RX 305h with less than 6000 miles in it from Rallye Lexus,NY, and I cannot recommend Frank Politi highly enough. From the absolute moment I called him, Frank completely redefined what it means to buy a car.
What stood out most was his incredible product knowledge and his willingness to actively listen to exactly what I was looking for. He took the time to understand my needs, answered every single question with complete honesty, and walked me through all of my options with zero pressure.
Frank made the entire transaction transparent, seamless, and stress-free. There were no hidden surprises or standard dealership haggling—just straight, fair pricing and first-rate customer service. Even after shipping the vehicle to Texas, his follow-up was fantastic to ensure I was fully satisfied with my Lexus.
If you are visiting Rallye Lexus, save yourself the time and ask for Frank Politi. He treats you like family and truly cares about putting you in the right vehicle!
When I first arrived there he was welcoming me with smile on his face and he start to paper work right a way with processionally he followed up next day give update about proses of work he was excellent if I need a car in the future definitely Lexus and definitely Rallye Lexus thank you for hard work that you for makes everything easy for me.
Ned went above and beyond to warm my business, even coming in on his day off to accommodate my schedule.
I had an excellent experience getting my new vehicle. From start to finish, the process was smooth, transparent, and completely stress-free. Nad was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. I really appreciated his professionalism and would highly recommend working with him.
We had a great experience working with Robert Angel. He was knowledgeable, answered all of our questions clearly, and never made us feel pressured. We highly recommend him.
Rallye makes the car buying experience so painless and easy. Cannot thank all the staff enough for all their help
I just bought a 2026 Lexus RX. I worked with sales representative Frank Politis and I could not be happier with the experience. Frank was patient and professional as we explored all our options on whether to buy a new or pre-owned certified model, and which model to buy. He answered all our questions and seemed intent on giving us the best buying experience. I feel he gave us the best price without a whole lot of the usual haggling that happens when you go to buy a car.
Had a great experience with Rallye Lexus and especially our sales person Frank P. He was exceptional with his knowledge and an active listeners in knowing my desires of the vehicle.
Mike in Tech was so helpful when I picked up my Lexus today. Thank you Mike Helaine Schachter
As a long distance buyer, Nenad was exceptional with constant communication and answering all my questions. The process was seamless.
We just picked up our 2026 gx 550 from Rallye Lexus. In all my years of purchasing cars this has been by far the best experience I have ever had. First off the sales person Lauren has been exceptional. She was very informative and knowledgeable. Treated me and my wife with the best customer service. I have never been happier with such polite and excellent service. I will for sure be recommending everyone to be coming to Rallye Lexus because of her. The other staff have been also extremely polite and helpful. Car is magnificent!
Great people, great service.
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision. When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again ... Read More Full review text opened.Yelp - Jun 21, 2026
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision. When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze. I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again ... Read More Full review text opened.Google - Jun 21, 2026
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze. She had everything ready for us, got us setup in the vehicle, and stayed with us until we drove off the lot.
I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
Had a great experience with Rallye Lexus and especially our sales person Lauren Hu. She was extremely knowledgeable and caring of our wants and desires in regard to our vehicle and concerns. Highly recommend her.
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again ... Read More Full review text opened.DealerRater - Jun 21, 2026
I had the most amazing experience here and it's all because of our sales rep. Lauren was so knowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision.
When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze.
I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!
We just picked up our 2026 gx 550 from Rallye Lexus. In all my years of ourchasing cars this has been by far the best experience I have ever had. First off the sales person Lauren has been exceptional. She was very informative and knowledgeable. Treated me and my wife with the best customer service. I have never been happier with such polite and excellent service. I will for sure be recommending everyone to be coming to Rallye Lexus because of her. The other staff have been also extremely polite and helpful. Car is magnificent!
The entire staff answered all our questions with regards In choosing this new vehiclein choosing the be
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure.
Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision.
Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’... Read More Full review text opened.DealerRater - Jun 5, 2026
I had an amazing experience at Rallye Lexus, and I can’t say enough great things about our salesperson, Ned. From start to finish, he was professional, knowledgeable, patient, and genuinely focused on helping us find the right vehicle without any pressure.
Ned took the time to answer all of our questions, explain every option, and made the entire process smooth and stress-free. His communication was excellent throughout, and he went above and beyond to ensure we were comfortable and confident with our decision.
Buying a car can sometimes feel overwhelming, but Ned made it enjoyable and easy. If you’re considering a Lexus, I highly recommend asking for Ned. His customer service is truly top-notch, and he made this one of the best car-buying experiences we’ve ever had.
Thank you, Ned, and the entire Rallye team for such outstanding service!
Tony at Rallye Lexus is the best! He is so easy to work with and didn't make buying a new car stressful. He patiently answered my questions and found me the perfect car. I would buy from them again
It was pleasant and cordial conversation and technical assistance was superb. All was to the point and good atmosphere.
Joanna Oates, a Service Advisor at Rallye is amazing!! I have worked with her for many years at Rallye. She is unbelievable in all she has done. She made all wonderful and made sure that all of my cars were to be taken with care and beauty!
I must also thank her for so much that she taught
me as well. I think that all of her work has been
Beyond!! I definitely recommend any client or person looking for a great car, then go to Rallye
Lexus in Glen Cove, New York
Ask for Joanna Oates. She makes all ... Read More Full review text opened.Google - Jun 2, 2026
Joanna Oates, a Service Advisor at Rallye is amazing!! I have worked with her for many years at Rallye. She is unbelievable in all she has done. She made all wonderful and made sure that all of my cars were to be taken with care and beauty!
I must also thank her for so much that she taught
me as well. I think that all of her work has been
Beyond!! I definitely recommend any client or person looking for a great car, then go to Rallye
Lexus in Glen Cove, New York
Ask for Joanna Oates. She makes all so nice
and is a Pro!
Thanks Joanna for all!
Highly conscientious and responsible service, high-level automotive maintenance expertise, and the provision of precise, relevant information.
Gave update regularly and provide opportunity for feedback which is great service, glad to be your customer
Great service knowledgeable sales and leasing consultants as well as finance manager. Prompt service. Everything explained
When purchasing my car from Rallye Lexus, the transaction was easy, ran smoothly and explained well. Overall a great service and buying experience!
Tony Constanza was great and kept me informed when the car was to arrive. He follow-up with a call a week later to check to see how we are liking the car. I have purchased cars with Tony in the past and was always happy with my purchase. Paul Ok walked us through the financial portion. No hard sell for extras. I decided to stay with Rallye because I like the way they treat us and the comfortable waiting area. They are willing to work with us regarding repairs.
James was amazing to work with for our Lexus RX lease. He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealerships do not make it easy for people to get pricing and will only discuss when you physically appear in person. Not the case with James and Rallye. When we came in to finalize the paperwork, we completed everything in record time. This showed me how organized and well-managed this dealership is. The Finance Manager, Paul, was also helpful and gave us a comprehensive rundown of ... Read More Full review text opened.DealerRater - May 22, 2026
James was amazing to work with for our Lexus RX lease. He was extremely responsive by communicating with us through text. He was honest and transparent which made me trust the process. Some car dealerships do not make it easy for people to get pricing and will only discuss when you physically appear in person. Not the case with James and Rallye. When we came in to finalize the paperwork, we completed everything in record time. This showed me how organized and well-managed this dealership is. The Finance Manager, Paul, was also helpful and gave us a comprehensive rundown of what we were signing. They respected our time and made everything easy for us. I highly recommend reaching out to Rallye Lexus and working with James.
Easy process. Very professional and prompt. Great service. No hard selling on products or services I didn’t want.
I rate Dawn Sullivan 5 Stars. Dawn was courteous, professional, and outlined the services being performed on my vehicle. Dawn provided an estimate on the duration of the services and gave me the option of waiting versus obtaining a loaner vehicle. I chose to wait for my service, and Dawn was accurate in the time for completion. Furthermore, the Rallye Lexus team who valeted, serviced, washed, and cleaned the exterior and interior of my vehicle, also did an outstanding job to exceed my expectations. In my opinion, the Rallye Lexus dealer badge comes with a cache of quality and excellence like ... Read More Full review text opened.DealerRater - May 21, 2026
I rate Dawn Sullivan 5 Stars. Dawn was courteous, professional, and outlined the services being performed on my vehicle. Dawn provided an estimate on the duration of the services and gave me the option of waiting versus obtaining a loaner vehicle. I chose to wait for my service, and Dawn was accurate in the time for completion. Furthermore, the Rallye Lexus team who valeted, serviced, washed, and cleaned the exterior and interior of my vehicle, also did an outstanding job to exceed my expectations. In my opinion, the Rallye Lexus dealer badge comes with a cache of quality and excellence like no other.
Customer service is excellent very polite, professional and focused on client, I had break oil flashing and replaced , after I had some resistance when press break , I come back and everything was fixed. And customer service was understanding and all problems were fix at no time. Car was cleaned inside and outside
Love the valet service! The custom video sent via email was also a nice touch.
Rallye Lexus is my go to dealership for service and they have taken good care of me for well over a decade now. I am always pleased with the customer service and their work on the four Lexus vehicles I have had serviced there.
Like always very welcoming place Everyone who work at Lexus are always smile and ready to help. I believe that’s the most important when you come in to the building you already feel that you belongs to the family.
Always a pleasure to work with the staff. I've owned Lexus cars from this dealer for over 15 years. Sales and service staff are very helpful and patient.
We had a great experience with Tony! The dealing was smooth straight forward. We are happy with our first Lexus and enjoying it.
Good purchase experience. Did not spend unnecessary time waiting to complete my purchase. Also had to return right after purchase for a small issue but was promptly cared for by the service dept.
Always great communication and I love the video feature to show what is wrong with the car!
Just a very pleasant experience. Only thing there are some catches on the hood that I did see.
Rallye Lexus provides excellent customer service. The staff are accommodating and easy to work with.
Joanna is always amazing. She make it seamless, keep you up to date, and is spot on with time management .
Nice service. Like the place. Will come back next year and the year after after
Very efficient and easy to work with. Greeted me by name Got the car completed quickly.
Joanna and Rallye Lexus are the best! Always friendly and competent. Highly recommended! Thank you!
great experience and happy result. Great staff and service. Timely and very speedy work with adequate explanation
Very easy experience, knowledgeable team, love the car, I plan to shop at rallye again
Easy 5/5. Booking was quick, everyone was super nice, and they walked me through what my car actually needed. I’d definitely come back and recommend them if you want straightforward, reliable service.
The location is excellent and the service is great, appreciate the personal attention and the loaner car
Ned and the team were excellent to deal with. Smooth transaction, no nonsense pricing and exceptional customer service. This is the second car we have purchased from Rallye Lexus and it won’t be our last.
Buying a car from Rallye Lexus was a great experience! Everything was smooth and effortless. Excellent service!
The service was prompt and on time. The facility is clean and comfortable while waiting. It was a pleasure working with Ms. Oates.
Best Dealership Ever!!!! Dawn Helped me by squeezing me in on a busy day. Service advisor was able to diagnose problem without me taking a loaner. Great experience!
Dealing with Rallye lexus was a wonderful experience. They were welcoming, accomodating and worked hard to meet our needs. The staff was knowagable and sincere.
Tge service vice was good and well done but it took a long time ro fix the sun roof since the car is new
Rallye Lexus was a pleasure to deal with they and our salesman Ned were considerate! Informative and knowledgeable we had the best experience we have ever had leasing our new Lexus Highly we recommend them
My name is Jose lopez I’ve visited the rallye Lexus dealership. I am feeling very happy to make a deal with Mr. Franklin and Caleb so thank you guys for treating me so good God bless.
Particularly impressed by Abbas Rajani and his commitment to the customer. Made me. Intend to recommend Rallye as a Lexus dealership.
James Quinlan the service manager, along with Mike Montijo go above and beyond every time I service vehicle there. Top notch service!! Highly recommend!!
Very thorough and courteous very good service will Come back look forward to new facility
Love this dealership,. They treat you like family. Can always depend on them for good quality service
Absolutely great fantastic accommodating and truly nice, friendly and great atmosphere. Thank you for all your kindness
I am less than a week out of purchasing my brand new Lexus TX with the help of Frank Politi. From start to finish the experience was nothing short of fantastic. I had to wait a few weeks for the car to be delivered and Frank kept me up to date every step of the way. When the car arrived it was the easiest car buying experience I've ever had, and Frank even called to see how I was doing after the purchase was final. It was truly like shopping with family who want you to make the right ... Read More Full review text opened.DealerRater - Apr 17, 2026
I am less than a week out of purchasing my brand new Lexus TX with the help of Frank Politi. From start to finish the experience was nothing short of fantastic. I had to wait a few weeks for the car to be delivered and Frank kept me up to date every step of the way. When the car arrived it was the easiest car buying experience I've ever had, and Frank even called to see how I was doing after the purchase was final. It was truly like shopping with family who want you to make the right decision for you, and not just pushing a sale. I cannot recommend Frank Politi enough!
Went for scheduled oil change, technician went over the vehicle carefully, recommended new battery which was installed. Work was done efficiently. Good service although replacement battery was obviously more expensive than a AAA replacement. Will continue using the dealership.
Excellent made the buying car process easy and very pleasant. Staff was friendly and knowledgeable.
The entire process was incredibly friendly and smooth, largely thanks to Dawn and the amazing team at Rallye.
Dawn is a great employee! I have really appreciated all of the hard work she does to keep me informed about how my car is doing. I highly value the fact that she keeps me informed on every detail and has been a joy to work with on my issues. Also, the driver Tom has also been great
Everything was handled efficiently by the service staff, they were polite and answered all my questions
The outside service with whom I was connected when I called was atrocious. They would not make an appointment for the day after the call. I called my salesman and he connected me to Mike Reidy, who could not have been nicer. Get rid of that answering service. They suck and are a bad reflection on the dealership.
James and Caleb were excellent to work with. dealership is nice and very responsive and easy to work with.
I had a great experience working with Jason. He was professional, patient, and genuinely focused on helping me find the right car for my needs rather than just making a sale. He took the time to answer all of our questions, explained everything clearly, and made the entire process smooth and stress-free. Jason let us test drive a couple of cars and explained the differences during each test drive. I recommend him to anyone looking for a reliable and enjoyable car-buying experience.
First rate Outstanding and transparent pricing just a great dealership and best sales guy Frank Poloti
Rallye Lexus always comes through with quality service et al...Very much appreciated! I have an excellent experience with them.
My experience at Rallye was great. Our Salesperson, Jason Pena was extremely helpful and knowledgeable. He made the purchase of our Rx 350h so easy. The delivery specialist Mike explained all the great features of our car and like Jason was extremely professional. All in all a wonderful experience. Thanks Rallye Lexus and thanks Jason and Mike.
Rallye Lexus delivers exceptional service. The team is attentive and responsive. Frank Politi and Caleb Denis were professional, highly knowledgeable, and a pleasure to work with.
Very nice place staffed with great people, what else does one possibly want from a car dealer.
I have had three other Lexus’ and of all the dealers I spoke to could not compare to the service I received from Tony and the whole staff down to the car wash treated me exceptional.
Service was great. I was kept informed on what was happening. Joanna did an excellent job
Made my appointment online which was very easy. Waited for my car. He said it would take and hour and a half and it did.
My car needed a part that I thought would be available by the time of my appointment- it was not and no one ever called to say it came in or followed up at all
Great wotking with Ned Maskic at Rallye Lexus for my RX350h lease. Great experience as usual with Rallye Lexus. Highly recommended.
Excellent service. The advisor and office staff are very professional. Work on the car was done very professionally.
Everything was handled very efficiently and professionally I was very pleased with the quality of care
Polite, friendly, and timely
Great service as always. Thank you vinny
They made leasing a car seamless. The car sales George was vey accommodating and cordial
This year marks the 26th year of coming to Rallye for service and I’ve always had a great experience with all the staff. Ken Vachris is the reason why I’ve kept my business with Rallye all these years. He is highly knowledgeable, very professional and always pleasant to deal with. He is truly an asset to Rallye and I look forward to many more years with Rallye Mercedes Benz for service.
Great customer service and fast turnaround and follow-up. They are always on top of things.
Everyone was very professional. I was very happy how quick the service was. I would recommend Rallye.
The service professionals at Rallye, and Stephen in particular, work their hardest to deliver satisfaction. Thank you!
Rob Carlson is hands down the best service rep I’ve encountered to date thanks
I had a wonderful experience purchasing my Mercedes, and I want to give a special thank you to Konstantin for making the entire process so easy and enjoyable. He was extremely professional, knowledgeable, patient, and genuinely helpful from start to finish.
Excellent service
It’s really best customer service
Rallye Motors Service Dept is the reason not to mention my salesperson, Larry Grecco that I continue to buy my cars from them. This last purchase of two 2026 cars are my 46th and 47 Mercedes Benz ordered and delivered from Rallye.
Such a great and easy experience! Truly enjoyed the process from start to finish! Steve was incredible! So professional and helpful and got everything done so fast! Went above and beyond to make the experience seamless and enjoyable!
Very professional staff, excellent customer service. Great coffee machine. Very nice seating area. Easy scheduling.
Professional and quick to deal with! They made an unfortunate situation better. The entire team was very helpful and professional
They have the best service managers clean, waiting rooms. Commitment Everybody has a smile and seems to enjoy working there, which makes my stay enjoyable They also have the best coffee in the world and everybody smiles and says thank you and have a nice day. It’s a pleasant place to visit.
Katie is always great as are the rest of the people at Rallye Motors. Highly recommended!!!
I've been a Rallye's client for +10 years. All services / purchases are great, like a family.
Loved the experience here in Rallye Motors - Mercedes Benz, very nice staff, they are very professional in dealing with my GLC300, they took care of the problem within the provided timeframe, and they also provided a loaner for me to go to work, all I need to do is to return the loaner back the next day to get my own car back. Highly recommended!
Ken was excellent! He fully explained all potential issues that can arise with my car and helped me decide on the services necessary and kept me completely apprised of the status of my car. He is completely transparent and I highly recommend him for anyone servicing their automobiles!
I love this dealership, they are very friendly, you feel like a family. Highly recommended!!
I dealt with Katie Lyons, my Service Advisor, Marge, the Service area Receptionist, Justin, a Greeter and Elkin. All were very friendly, helpful and professional……all assets to the Ralllye Mercedes family!!!!
I cannot express how grateful I am to Patrick Ripley. During a very difficult time for me personally Patrick took care of me, my cars, and nothing was too much to ask. This kind of kindness, professionalism and service is rare. Thank you, Patrick and Rallye.
Unbelievable service and great customer care and support
I have been a loyal client of Rallye for many years now…..both for purchase and for service. I trust my Service Manager, John Chiccotelli completely. His recommendations have kept my 2014 C300 up to snuff. I love my car and I love Rallye! I find everyone there friendly and accommodating. John is an asset to Rallye! Thanks for great service. It’s much appreciated!
Everyone was courteous and professional
We had an excellent experience working with Martin at Rallye MB and would absolutely give him 5/5 stars. Martin was very communicative throughout the entire process and really understood our perspective as customers. We were looking for the right balance between getting a good price and still getting the quality and vehicle we wanted, and he did a great job keeping both of those priorities in mind. He was also organized and efficient. Martin had the paperwork ready ahead of time and made sure we did not have to spend an unnecessary amount of time at the dealership just completing the ... Read More Full review text opened.DealerRater - Sep 13, 2026
We had an excellent experience working with Martin at Rallye MB and would absolutely give him 5/5 stars. Martin was very communicative throughout the entire process and really understood our perspective as customers. We were looking for the right balance between getting a good price and still getting the quality and vehicle we wanted, and he did a great job keeping both of those priorities in mind. He was also organized and efficient. Martin had the paperwork ready ahead of time and made sure we did not have to spend an unnecessary amount of time at the dealership just completing the deal. That made the entire process feel much smoother and less stressful. Rallye as a whole was also very communicative while our applications and financing were being reviewed, and we appreciated being kept updated throughout the process. Martin worked hard to find an optimal number that made sense for us, and we never felt pressured or rushed into making a decision.
VERY EFFICIENT and clean. Rob Carlson guided us through the process we are buying another car from this dealership
I've been having my cars serviced at Rallye Motors for over 20 years. It has always been a positive experience.
Seamless. Steve is the best.
John was able to clearly outline the problem and give an accurate estimation of the completion time after the updated information from the technician.
Outstanding service
Parts department people are vey nice there!!!🤗🤗
Message on dash displayed cooling system malfunction. Called Rallye motors and made appointment to analyze the issue. They gave me a loaner (same year and model). Coolant temp sensor was replaced. Picked up my car and it is once again perfect! Thank you to Vincent Vetere, Service Advisor. He was very helpful with all his communications and the service department did an excellent job. Even washed the car when finished. Service team at Rallye is very professional. Thank you.
My account service manager Steven offered me good service and advice. The van had been tied the existing problem. I like to recommend Rally motor service to anyone. Thanks
BEST MB Dealer and Service Center. Excellent Service; Professional, Reliable, Courteous and Friendly Staff. Customer since 2005 and always pleased with my visits and maintenance services I have received.
We are very satisfied with the service that we receive from Ken. He is extremely kind and helpful.
John is an excellent service manager. He takes the time to explain issues and most importantly listens when I have questions about a noise or a rumble in my car. I enjoy working with him very much. Thanks, Hugh McLoughlin
I wanted to give whole story what happened with Steve but there's not enough available words to describe how bad of a sales consultant wannabe he is. I've purchased multiple vehicles from MB dealerships throughout the years and I have never ever seen anyone as bad as Steve at their job. Rude, attitude problems and just making xxxx up to not work with you... If zero stars was an option I'd give it to him
Just note for other people, apparently if you show up with your approval letter (not pre-qualified an actual approval already made for ... Read More Full review text opened.DealerRater - Sep 8, 2026
I wanted to give whole story what happened with Steve but there's not enough available words to describe how bad of a sales consultant wannabe he is. I've purchased multiple vehicles from MB dealerships throughout the years and I have never ever seen anyone as bad as Steve at their job. Rude, attitude problems and just making xxxx up to not work with you... If zero stars was an option I'd give it to him
Just note for other people, apparently if you show up with your approval letter (not pre-qualified an actual approval already made for specific vehicle) at 93k total purchase 6.49% APR for 84 months or 93k 5.5% APR at 72 months, they don't like it so they'll make up a reason to make purchasing very inconvenient for you - Steve would say something like this - You cannot take your newly purchased 100k car home because someone in the past stole the car with approval letter and if you want to use your approval letter from Bank of America btw, you'd have to wait until funds get deposited in their account... Which could take multiple business days at least. Bank of America lists them as authorized dealer so it makes zero difference if it's approval letter or if it's bank of america coming through them. When they run your application and come back with numbers, that APR number is made up cause they upsell and make % on it, which comes out to pretty good amount, so they are not just making money on sale..
The car's been sitting there for over 2 months and I was ready to buy it right there.. So on the same day I purchased better vehicle from Benzel-Busch Englewood without any issues using the same approval letter from Bank of America..
I cannot possibly recommend this dealership enough. Rallye is fabulous!! From the minute I walked in I knew I was going to leave the dealership happy.From trading in my car, purchasing a new car, to taking the time to go over each feature… every step has been a wonderful experience. Thank you to the entire Rallye staff but especially to Andy for your expertise, and kindness. You have a customer for life.
Great experience. If you stop in or call ask for Nick Laurino. Nice, professional, and answered any and all questions. I never stepped foot into the dealership. 100% of the purchase was via text and phone. The finance person was also great to work with. After the purchase Nick helped set up the transportation to Wisconsin. Great follow up. Car was delivered as advertised, This was my 105th car purchase and literally in the top 5 in ease of transaction. Nick will be my first call for my next automobile purchase.
Vincent is always amazing.
We just got our New car from Rallye Mercedes. Rich the GSM and George Faccio the Sales Mgr were extremely helpful and made our buying experience a pleasure. They were very transparent and sincere all the way. Rich was helpful in procuring the exact car we wanted and George did an amazing job in following through. It was a Pressure Free Experience.
Ken and team are very helpful in identifying and resolving electrical issue with windows and bumper sensor. Excellent scheduling and loaner car
Vinny Vetere is the best. Couldn’t be happier with my service. And thanks to the manager Tony also.
Patrick is a class act. Pleasure to work with. ⭐️⭐️⭐️⭐️⭐️
Rob Carlson is awesome. Always updated and informing me on all issues with my vehicles. He is professional and truly concerned with our vehicle maintenance and service.
Too long waiting room wait time, no loaner cars, and the days to get the work done under warranty is too long. Waste of my precious time in your dealership.
The team at Rallye Mercedes Benz were amazing to work with. I specifically worked with Evan and Diana. Both were very knowledgeable and incredibly easy to work with. No nonsense and no sales jargon. Very polite and personable people. I felt comfortable with knowing I’m getting a fair deal and a quality product. Very seamless transaction. I will definitely buy from them again when the time is right. I couldn’t be happier. I also have to give praise to the woman at reception. I never got her name but very sweet and helpful. Thank you for making my ... Read More Full review text opened.Google - Sep 1, 2026
The team at Rallye Mercedes Benz were amazing to work with. I specifically worked with Evan and Diana. Both were very knowledgeable and incredibly easy to work with. No nonsense and no sales jargon. Very polite and personable people. I felt comfortable with knowing I’m getting a fair deal and a quality product. Very seamless transaction. I will definitely buy from them again when the time is right. I couldn’t be happier. I also have to give praise to the woman at reception. I never got her name but very sweet and helpful. Thank you for making my car buying experience a positive one.
Excellent service. Thank you Steve !!!
Great service
Rob Carlson and the team at Rallye are always best-in-industry with their classy approach to customer service. They are the epitome of professionalism and the most ethical dealership anyone could hope to work with. My issues were addressed succinctly and extremely satisfactorily (as usual) and I left their dealership reassured that I made the best choice imaginable by purchasing from Rallye.
Jerry has always been 100% with me and worked around my schedule to get me what I needed
Vinnie is the best. Just amazing service making it a pleasure to fix any problem
Very efficient, easy to schedule, keep in constant communication. Extremely professional and courteous. Recommend them highly
Good experience. Service advisor is top notch. Work done timely. Would recommend to other people
My family has dealt with Bob Bianchi for over 40 years. He is the consummate professional and an asset to your dealership. -Ed Blatz
Called to request car service records. I believe the female operators name was Pauline? She was very rude. But Dania helped point me in the right direction. Thanks, Dania!
Just a great experience with everything and everyone that took care of me would should my experience with family and friends
Great communication! Very well kept facility.
Always punctual. Respectful Empathetic and expert care from Steve Augustine.
From the appointment, Loaner car, service advisor to pick up the vehicle, all five star. Turned a chore into a pleasure.
Exactly what you would expect.Perfection
My service advisor Ken Vachris is very detailed and communicates very clearly. Never had any issues with his service.
Wonderful and professional service.
I was recommended to Rallye by a very satisfied customer. I can certainly understand why I was pointed in your direction. The experience has been wonderful. I am impressed by the thoughtful efficient, Customer Service,
My SL55 AMG went in its first service on Wednesday and I am extremely pleased with the service and organization of how it was handled was excellent. The service rep, Nick explained everything and I was provided a loaner which was clean and just what I needed to get back home. I live 60 miles east of the dealership but I will continue servicing there for the expertise and no nonsense car service I received. The return and pick up of the car was equally organized giving me the invoice ahead of time so it was paid when I went in ... Read More Full review text opened.DealerRater - Aug 22, 2026
My SL55 AMG went in its first service on Wednesday and I am extremely pleased with the service and organization of how it was handled was excellent. The service rep, Nick explained everything and I was provided a loaner which was clean and just what I needed to get back home. I live 60 miles east of the dealership but I will continue servicing there for the expertise and no nonsense car service I received. The return and pick up of the car was equally organized giving me the invoice ahead of time so it was paid when I went in and I got a cappuccino from their fabulous coffee machine. Then signed the invoice and waited for my car to be delivered to me. The whole process was 5 minutes! The car was cleaned interior and exterior and running great and I extremely satisfied! Great job and even though it is an hour ride each way you have got me as a steady customer!
Very knowledgeable and friendly staff. The facility is clean, moder and welcoming. Katie always understands the issues, deals with them and keeps me informed!!!
Very friendly very informative
Once again Pat comes through in the clutch , had an issue with my car , he got me into a loaner and resolved the issue expeditiously as usual , made it super easy and hassle free
Staff is efficient, knowledgeable and courteous. Never have to wait. Associate Katie Lyons is the best of the best.
Everyone worked hard to correct the issues with my vehicle and they did the right thing once all was completed. Thank you very much.
Rallye Motors service is second to none for the care of your Mercedes. Their service personnel are professional, friendly and they know their automobiles.
