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Thomas Ng is an amazing and professional salesman. I highly recommend him if you're shopping for a vehicle. I was very satisfied with my purchase. Thanks Thomas
When it comes to customer service, Thomas Ng at Rallye Acura excels. He made the entire process seamless. He is extremely knowledgeable, patient and took the time to understand exactly what I was looking for. I highly recommend Thomas ng to anyone in the market looking for a vehicle. Thank you Thomas Ng!!!
I always receive excellent service from Ralle Acura. They care about their customers and always follow up.
Chad always makes sure we get excellent service and provides complete explanations. We'll definitely keep coming back.
We went to see John Schepp to purchase our 3rd Acura with him. Julio was very nice, quick and painless signing the papers.
As usual all good service feedback on work to be done Chad is always on top of your car's needs Very good experinence
Julio definitely wasn’t a hard sell. He let me know my options answered all questions and then I took the whole package on my own. I’m hoping for a good experience with my new vehicle. And that spending the extra money will pay off in the end.
Alex Castrillon was the sales rep on the purchase of my "new" CPO ILX. He was a pleasure work with and I'd highly recommend him.
Dealership personnel were warm and professional. The quality of the service and the handling of my vehicle were outstanding.
Danny Park has been our first and only stop when leasing or buying an Acura. We have worked with him for many, many years - he is very well versed in vehicle features, always delivers exactly what we wanted, and really sharpens his pencil to give us a fair deal. We look forward to continuing our relationship and are always happy to see him when we service our vehicles. Danny certainly makes us feel like he goes out of his way for us and wants to ensure that we remain thrilled with our purchase. All the staff at Rallye are ...
I went into Rallye Acura planning to buy out my lease. When I met with Thomas he took the time to explain all my options. I ended up leasing a great new car at a great deal. Thomas is patient, listens to his clients and makes sure you make the best decision for your budget and needs. I highly recommended Thomas and Rallye Acura.
Had a great experience leasing a new car from Rallye Acura. I met with Thomas Ng who made the process seamless and was so helpful. I would definitely recommend Thomas .
As a first time Rallye Acura customer Thomas made the process easy and stress-free. He was friendly, helpful, and professional with helping me find the perfect car within my budget. I recommend him to anyone looking to find their next car at Rallye Acura and look forward to his assistance in the future.
The service team is without question the most competent, professional and qualified group of people that I have ever dealt with. I have owned Acura vehicles for over 16 years, and travel 60+ miles to have my car serviced by Rallye.
Danny treated me like family! I felt as though my best interests were Danny's utmost concern, and as a result I walked out of the dealership with a brand new RDX!
Ralley is the company to do business with I have done business with them owning a Acura Mercedes and Lexus I live the car they show me
Danny Park was very professional and listened to my needs. He got the vehicle I was looking for
Thomas has now assisted me on two separate occasions, and both times his service has been consistently superb, facilitating a highly efficient and seamless experience. I am completely satisfied and look forward to his assistance with future purchases.
The service director and the entire team were professional and easy to deal with.
I have been a Rallye Customer since 2017. I’m on my 4th Acura from Rallye and I always appreciate the professional customer service that I receive when I’m there. Thomas Ng is a great salesperson to deal with.
I have been a Rallye Customer since 2017. I’m on my 4th Acura from Rallye and I always appreciate the professional customer service that I receive when I’m there. Thomas Ng is a great salesperson to deal with.
Great experience. Was smooth and courteous experience. Would recommend to family/friends when looking for a car.
Excellent experience. Highly recommended . Fast. Got us a great, reasonable deal . Will return to him for my next Acura
Love the service. Fast and accurate. Waiting area is clean and comfortable. The reps are very knowledgeable
Very pleased. They did everything I brought the car in for (and did a great job) and didn’t try to sell me on work that wasn’t needed. They kept me informed and did everything in a timely fashion.
Staff are very helpful and pleasant to deal with as well as very accommodating
Fantastic dealership with all the comforts you need while you wait. Anthony, our sales rep, was outstanding from the start. So was the finance manager that helped us with the final paperwork. Definitely recommend Rallye.
Just got Acura ZDX leased with representative Thomas Ng, an excellent consultant made the leasing process completed in a such smooth and effective way!
Thomas Ng is a very professional consultant who listens to his clients and provides advice to meet their needs in a truly effective and professional way.
Always a good experience at Rallye Acura. Courteous, efficient and professional service every time. I only will service my Acura here!
I have been servicing my vehicle with Rallye Acura for the past 4 years. The first time around (back in 2021) was not the same experience as it is now! My most recent experience with Jeorgio Llantino the service advisor, Dylan at front desk, and Esther over the phone was excellent. They all provided genuinely good service and support which made my experience of servicing my car with them that much better. A big thank you to them and the mechanics working behind the scene! The one area for improvement that I personally think Rallye can work on to better serve customers/ ...
Amazing experience
We had a great time with Rallye Acura. We've worked with Rallye Mercedes before and wanted to stay with the Rallye family - the Acura dealership did not disappoint. We had great and transparent service and the transaction was easy.
Rallye Acura is the best dealership I have ever dealt with. When I walked in. Danny Park had everything up on the screen for me. The whole process took 10 min if that. We spent more time talking and becoming friends I. Was so excited to pick up my. Rdx. The next day. And that took no time as well plus the dealership was busy. If you want great service from the person answering the phone to the sales person. This is the place to be.
The only reason i went to the dealership it was because of Danny, he was straight to the point of what i was looking for. He sold me the car i was looking for without telling me what to buy, thats how you should help your customer to buy his car. I highly recommend him to buy your next car.
The staff is so respectful. They work quickly without compromising quality.
Excellent Service! Thomas was very professional and a very nice guy! I was very satisfied with his service! Thank you Thomas!!!!
"I recently purchased a vehicle from Rally Acura and was thoroughly impressed with the entire experience. The sales team was knowledgeable, friendly, and transparent throughout the process. They took the time to answer all my questions and helped me find the perfect car for my needs.
every good service, fast, professional, kind, and everyone has a great smile which is something missing in retail business nowadays.
Thomas is the best. 4th car I have leased through him.
Thomas is the best - efficient and helpful. He is responsive and always follows up. Have leased 4 cars with him now.
Amazing customer care I would love to come back to him and to Acura thank u
Great service
Chad is fantastic. Communicative. Honest. Friendly. Best experience ever. I wish all advisors were like him.
Rallye Acura dealership is Best dealership I ever experience buying a car . From Danny P who in my opinion is the best salesperson as well as manager made my experience great by making feel comfortable and not pressured into getting me the best deal . My overall experience was GREAT…
Thomas is the best. He is professional and fast to help me select the model and the lease program I need and make it work in a timely manner. No time wasted. Highly recommended!!
I highly recommend Thomas. He's very helpful and knowledgeable. He waste no time in getting you in and out. The best thing is he offer you the best deals!
Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone
I needed to return a 2022 MDX and lease a new MDX. I went to Rallye Acura for the excellent service. Mr. Ng was kind, courteous, and above all professional and patient. He made the entire process as simple as possible and being very technically saavy he made the process as painless as possible. I look forward to working with Mr. Ng and Rallye Acura again. If you're in the market for a new vehicle please look no further.
If you have an opportunity to deal with Rallye Acura and in particular, Mr. Thomas Ng, run don't walk. Mr. Ng was kind, courteous and above all professional and patient. He helped throughout every step of the leasing process for a brand new 2025 MDX including returning a previous 2022 MDX lease vehicle. He values your time and does whatever is necessary to get the deal done while making sure you are happy with your new vehicle. I am very pleased with the deal he offered. Rallye Acura was very professional and their service was excellent. I look forward to working ...
Moon is the best at what he does, Ive known him for over 10 + years and I appreciate the service he provides
They are very helpful and nice to deal with purchase and 1 am happy about the car purchase
Great customer service, very professional all of my needs and concerns were met with exceptional understanding!!!!
So i went in for Standard Maintenance + Recall. They get 5 stars for their maintenance, but because they weren't able to complete the recall job or even provide me with a concrete response to when it would be done I'm inclined to take 1 star away.
The dealership is very accommodating. Danny is a. great sales man. The manager is super helpful and involved. Service reps are very knowledgeable and professional .
I have used several dealerships through my lifetime. But when I called Rallye Acura. Robin was my first contact what a great experience dealing with her. She introduced me to Danny Park. Danny and I hit it off right way. He knew I was coming had the deal all set up from the suv to the color. Danny is more than a salesman. He became a friend. I picked up my suv the next day. All the people I spoke to at the dealership. We're friendly with great attitudes. To this very day I tell everyone about. Danny and ...
There's always complete honesty and transparency with Danny. Most importantly, I got a great deal on a beautiful car.
I have been following Thomas more than 10 years, that's my 5th MDX. He is a nice guy and patients, hhighly recommend.
I love Rallye Acura! They always take good care of me and my Acura! Knowledgeable and professional.
I was immediately set up and processed by a very knowledgeable service rep Jeorgio who took excellent care to keep me posted as to status. Overall a very positive experience.
Took care off me and my problems was very happy with service and service personnel
Thomas Ng has a great attitude. He is very knowledgeable and kind. I have leased multiple TLX from Rallye in the last 15 years. I worked with Thomas via email/phone in December and got a deal on the RDX. It was a smooth process. Alex and Danny also helped me onsite when I picked up the car. The only reason I keep going back to Rallye is because of their great service.
Great dealership to work with, really happy about everything with no issues and they solved all issues I’ve had with the vehicle
Thomas is a great salesperson. He’s knowledgeable, professional and caring. He listen to my questions/concerns about what I was interested in purchasing. He worked with me to accomplish getting my vehicle within a very short time frame.
Great overall experience! The service was amazing from start to finish! Danny was great! 10/10!!!!
I took my car for service on December 31, 2024. Mr. Richard Wong provided me a 5 star service. He did excellent job and I am so satisfied with his work. I highly recommend him. I certainly will go back there again in the future.
Go to Rallye Acura and ask for Thomas NG!! Extremely helpful, informative, transparent, and patient!! I felt as if I was being taken care of by a family member and not a salesman. I highly recommend going here for your 1st or next Acura!!
Friendly and professional service. We've worked with Mr. Moon and Rallye Acura for years and will keep returning. Excellent workmanship for repairs and recall part replacement.
I've had 3 leases and bought car from Rallye and I've always had great service. Always straightforward negotiations. Jennifer in sales was great, I got all the information I needed and did a deal in record time, no hassles! Service dept. is very efficient.
I had a great experience working with Thomas at Rally Acura. He was able to get me in and out in under an hour, making the entire process seamless. The staff at Rally Acura are all welcoming, and I highly recommend anyone looking to lease or purchase a vehicle to give Thomas a call.
MY 3RD LEASE WITH RALLY ACURA AND MY FIRST TIME WORKING WITH THOMAS AND IT WAS ONE OF THE SMOTHEST AND QUICKEST LEAST. THOMAS WAS ABLE TO OFFERED ME EXACTLY WHAT I WAS LOOKING FOR AND PRICE. THANK YOU THOMAS.
The service department always treats me well. I have never had a bad experience there.
I recently worked with Alex on a lease deal (this was my second time leasing the vehicle from the same dealership), and I couldn’t be more impressed with the experience. From start to finish, the process was smooth, professional, and completely transparent. They were clear about all the details, walked me through every step, and answered all my questions with patience and honesty.
Excellent service and clear communication throughout the day.
Rallye Acura was one of the best dealerships I have ever been to. Danny Park truly was the best, he helped me find the perfect MDX and we’re very happy with it. He even helped us set up the vehicle after we finished with all the paperwork. I would recommend this dealership and Danny Park if your looking to get into a Acura.
Rallye Acura was one of the best dealerships I have ever been to. Danny Park truly was the best, he helped me find the perfect MDX and we’re very happy with it. He even helped us set up the vehicle after we finished with all the paperwork. I would recommend this dealership and Danny if your looking to get into a Acura.
Fast and neat. Very happy with service. Dealership provides nice and clean comfortable waiting area.
Always pleased with the service I get: courteous, efficient and thorough. Thank you to all.
Chad is a great person to work with as he gives personal attention and cares about any problems you may have.
I had very pleasant experience with the sales team and the finance team. I would recommend them to friends and family.
its always been pleasure working with Chad, Overall experience with this dealership has always been amazing!
Thomas Ng is one of the best sales person at Rallye Acura. He has a great attitude. He is very knowledgeable and kind. I have leased multiple TLX from Rallye in the last 15 years. I worked with Thomas via email/phone in December and got a deal on the RDX. It was a smooth process. Alex and Danny also helped me onsite when I picked up the car. The only reason I keep going back to Rallye is because of their great service.
This dealership has great service from sales to service. Exceptional buying experience and best service dept i have delt with.
It was the most Wonderful and excellent services. I will recommend my friends to rally BMW!!!!
Service advisor was very attentive. He explained necessary vehicle details. It was a good experience.
Great service ! Great experience! Very professional! Great quality job done! I like this dealership very much!
I cannot thank Bert Vargas and Rallye BMW enough for helping me get my new convertible. I was in the hospital for over a month and they accommodated me and made it all happen so my dream car was waiting for me when I got home. Bert worked tirelessly to put everything together remotely. He even came in on his day off to meet the transport driver and make sure everything was in order. Thank you for everything
The best and most efficient dealer that i have ever experienced, i definitely recommend rallye bmw
Excellent service. Service manager is very accommodating and knowledgeable. Thorough explanation of the entire process.
Great service and personal would highly recommend to all my friends will be in touch for all my service needs
Very responsible and polite staff . Working with Dennis always a pleasure. He goes beyond and above to resolve my issues.
I brought my X5 in for service and they gave me an electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1
In October my wife brought her x5 for service the inspection was due in a month, they didn’t updated or informed her. November she got a ticket for expired inspection. When I brought her car in I inquired about mine and if it was still under covered maintenance and was informed it was. They failed to inform me it was expiring in November so when I brought it in I was charged for the service.
Always friendly, communicative and very willing to help. He always finds an appointment on time, they always give you the best obsessions
David was great. Staff was great. Shopping experience was easy. Price was fair. Nice job all around by Rallye BMW.
Excellent service very accommodating and knowledgeable. Thorough explanation of the entire process. Easy to communicate with
Our advisor, Chris Williams was very informative and courteous
Service is too tier at Raylle BMW they handled all my issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day
I was not happy with my service i received last time. Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head to have a loaner, once I was there; Chris told me they don’t have loaner available and give me option to take Huber which it will be provided by them. I ask him to reschedule me for the next day. Chris said it will be the same situation. If you promise a customer that they will have a loaner, how do ...
Rallye provides great service. The turn around time and delivery was really quick and easy.
5th car with Rallye...always a great ecperience!
Great service done well by knowledgeable people...
Smooth and professional BMW X5 purchase with Rob Wachsman and Rallye BMW. Built a car in one month! Thank you
I recently had the pleasure of working with Parker at Rallye BMW to purchase my new car. I had gone to Rallye BMW and ironically, he recognized me from another BMW dealership I had purchased my previous car from two years prior. As a result, I had requested he help me purchase my new car. I can confidently say that Parker provides one of the best car buying experiences. He is incredibly knowledgeable, patient, and genuinely focused on finding the perfect vehicle for my needs, not just making a sale. He took the time to answer all my questions thoroughly, ...
Nice service my English not so good sorry But anyway people nice only we was waiting for longer
Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service.
I cannot say enough good things about this dealership! Dennis is my service coordinator and he is fantastic! Explains things so I can understand and is very attentive.
Clean , sale men very nice and informative other staff workers like The geniuses seem to be very confident and help your every need overall, a very pleasant experience at Raleigh
On time, courteous, loaner car clean, communication excellent. My car returned, clean & properly serviced. Looking forward to same future experiences.
Jason was very helpful and kept me informed all the way from texting us when the car was ready and a video of the service that was done...highly recommend!
Great
A+ dealership. This is one of the most professional, organized, honest dealerships. I’ve worked with. Coming from someone who purchases a lot of vehicles, I have very little patience for salesmen that play “the game…” The entire staff at Rallye was professional and straightforward. I would highly recommend them! Thank you for a great experience.
Anthony and Ralley BMW are the best in the business! Nobody else compares to them!
I have scheduled an appointment with loaner car. When I drop off my car, I was told there is no loaner car available and I have wait 30 minutes there before they finally got one. Glad I have my loaner car, my oil change and safety recall told over a day to be completed, I was told everything should be done on the same day.
The service dropoff was a smooth and expedient experience including the loaner process. I was kept informed throughout and drop off/pickup was equally smooth and quick.
Rallye BMW staff from Silvano to Victoria; the experience was seemless to me. If you are in the market to purchase a BMW, please to see Silvano Mastroangelo
Excellent service very professional and well organized.Big compliment they wash the car .service was fast
Excellent work. And my service supervisor Frank always do he’s best to done the work perfectly.
David made the process go smooth and was beyond helpful throughout the whole process definitely recommend and would go back.
Very good service, people who work there are very friendly and they always make sure the customer are satisfied!
The BEST dealership on entire Long Island. My service advisor Anthony Persaud was very professional, courteous and continued to update me throughout the service. Even his boss Mr. Blanco followed up with me. Very satisfied customer here. Glad I found this dealership. Thanks for everything. My X7 has no issues anymore. Thanks Anthony.
Part of the reason I'm on my 6th or 7th straight BMW is the excellent service I consistently get at Rallye
Amazing service!
Good service attitude and get the job done according to customers requirements. Will make appointment with him for next service time.
It was an amazing experience. It was a quick and easy process. I will definitely be doing business with Rallye BMW again in the future. Thank You.
There are a lot of BMW dealerships here on long island so to be successful they have to have great service and selection. Rallye has both
My advisor Christopher has been extremely helpful and attentive to my needs. What ever concern I have he has definitely attempted to rectify. The dealership is well put together and on top of standing by the customer.
I have nothing but positive things to say about my experiences. Team is accommodating and communication is consistent.
Been a loyal RallyeBMW client since 2007 335i… 2009 528ix … 2012 M3!!! … to current 2022 430ix… to ??? … future M5??????? …… all in all RallyeBMW ROCKS!! with Carol my favorite specialist!! .. thank you👍🏻
I took my vehicle into Rallye as my car went Over a large pot hole , which created damage To my under carriage They were Attentive Thorough Professional Courteous
Exceptional service department. Addressed my concerns in a timely manner completed all warranty repairs, and kept me apprised of the situation. Loaner they provided was brand new without a the typical courtesy vehicle signage displayed all over the vehicle like a moving billboard. Other service department heads should visit and and take notes on how to run a proper service department.
The staff working at Rallye BMW Service Are pleasant Courteous Professional And Nice The Service Manager is the best
Service was excellent, advisor explained the cost and the time it takes to do the job. Car was washed and vacuumed when done.
Anthony provided a great experience. Very professional. Dealership was also easy to deal with and accommodating.
It’s very easy to work with Anthony Persaud,and the whole dealership. Make the whole process excellent
Rallye is great! From purchase to service, this dealership seems to care about customers and provides great support
Impeccable in every respect.
I bought a vehicle 10 years ago from them and they have serviced the car since. They are very compenant in their repairs.
Amazing service and experience today . The process was so smooth and hassle free. Thank you Parker ,Bobby and jimmy for all your help . Anyone looking to purchased their first BMW don’t hesitate you will get the best service at Rallye BMW Westbury .
Excellent. It was a good experience for me. Much better than last time I was there.
Great service
It was a good service. It did take longer than expected. Would come back again.
Everything is nice. Thank you
I dropped off my bmw for the 2 recalls. They did a DME software update and installed a protective cap on the coolant water pump wire connection and also checked for leaks. Appointment was easy and i also requested a loaner car and everything went well. Cosmo - (My service advisor) was great. He is professional and answered all my questions. Everyone was nice. I almost cancelled my appointment because of the negative reviews i read lately. My experience was positive so Thank you BMW Rallye!
Prompt courteous well informed easy to schedule and loaners were readily available. Highly recommended service
Thank you Dorian, for always making my purchase process so easy and answering any questions I have. This is my 3rd car from rallye BMW. & I couldn't be more excited. & thank you Marisol Borja. You were so unbelievably patient guiding me through all the vehicle's specs and details post purchase.
Rallye BMW service is run like a finely tuned vehicle. Chris Williams is knowledgeable and friendly.
Great job 👍 keep it up. Nice working with you guys.till next time .I-will refer anyone looking for
Great service all around, in and out! Fast appointment time. Explained everything. No wait time
Parts department is on point.
It's always a good feeling to have my car in the Rallye BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks waiting for parts in the workshop and they never offer them to me.
Is the best dealership I ever been to the service is great customer service skills great. Everyone helps everyone and the weight ain’t that bad either..
The staff is so respectful. They work quickly without compromising quality.
I would just like to thank Mr.Lindsay for all his assistance, he is a pleasure to deal with. Mr Lindsey is straight forward, knowledgeable and I look forward to working with him in the future.
I always receive excellent care when I obtain service from Rallye BMW. I am kept informed of the progress of my service and given clear details of any issues. My service advisor Chris Williams is thorough and attentive and professional.
Always try to do the best for the customer Didn’t have a appointment but got me a loaner and completed the service.
Dealership is amazing, very knowledgeable and thorough. Keep up the great work Chris definitely know his job very well
Extremely professional and informative on my vehicle. When in for service car is taken in a timely fashion
Had a great experience with the dealership and Chris Williams made sure all my issues were taken care of .
Always a great service center, clean and respectful. Never had an issue. Would recommend to family
Dear Sales department/service department, I hope this message finds you well. I am writing to express my dissatisfaction with the recent service experience I had at BMW Rallye of Westbury on dates 1/14/25-1/24/25. As a recent BMW customer, I was disappointed by the level of service I received, which fell far below my expectations. I purchased an M440i Convertible from BMW Rallye of Westbury on 12/14/24 and had it for about a month before hitting a pothole that caused a flat tire. After using BMW’s roadside assistance, the tow truck discovered damage to the passenger tire and rim, ...
Only Dealer I will go to to get work done on my ex four service manager Bret Hines always takes care of us and I like the addition of the short video they sent you when you’re waiting for the car to let you know what’s going on
Great facility, beautiful dealership and the service is good but they tend to be a bit pricey.
Chris was very helpful and also i had to be at work on time and he made sure my car was available for pick up appreciate his work definitely one of the best advisors that help you
Greeted by warm service, diagnosed problems and actually had parts in stock same day! Would come back over other service centers for sure.
Great service, So far there is nothing at this time that. Can say more Thank you
Very professional and very friendly service. Specifically the lift service makes my trip much easier.
Good dealer with good customer service! I will comeback for next purchase. Recommend to all my friends.
tstanding experience at Rallye BMW! The entire process was seamless from start to finish. The staff was professional, knowledgeable, and genuinely cared about finding the perfect car for me. They made everything easy, with no pressure or hidden surprises. The dealership is clean, well-organized, and offers a top-tier customer experience. Highly recommend Rallye BMW to anyone looking for exceptional service and a great selection of vehicles
I am very happy with the dealership. Service representative Cosmo is great always very helpful and knowledgeable about the service
Enjoyed doing business with you. Mika got me the car I wanted and managed to deliver it in a timely fashion. The staff was courteous and professional
The experience was very good . There is not enough word to explain how helpful and patient Dave was I would recommend any to him
I am very pleased with my entire experience at Rallye Lexus. Excellent service. Easy to schedule, quick in and out, and friendly, professional staff. Very impressive. Special thanks to Mike Montijo. Very professional, knowledgeable, incredible customer service. Simply first class!
The service at Rallye Lexus is always great. Mike Reidy was extremely knowledgeable and car was completed on time and very clean.
The team of dedicated individuals provides exceptional service, ensuring that deals are successfully concluded. They are not inclined to engage in games and are always willing to support you if you are committed to purchasing a vehicle. I would never consider buying a car from any other establishment. James, the communicative communicator, kept me informed about all developments. Anthony, the sales manager, is always ready to facilitate progress. I also want to acknowledge Anthony, the finance manager, who is an outstanding individual. He is knowledgeable and communicates effectively with you, ensuring that the deal is successfully concluded.
I had a very good experience purchasing my car from Rally Lexus. What’s most important to me is a business that’s values my time and does not waste it with unnecessary sales pitches and other tactics. I love my car and I love the dealership.
I just leased my 4th Lexus from Rallye and, as usual, it was a pleasure to work with this dealership. I got a very good price on my new NX 350 and they set up my entire infotainment system. I forgot to bring my garage door remote and when I went home, despite following the instructions, I couldn't get it to sync with my car. I called Rallye Lexus and spoke with Jose, who helped me get the car set up when I was picking it up. For some reason, I still couldn't get it to sync. Rather than ...
I live in the Seattle area, Washington state, and was looking to buy a specific car, shopping dealerships cross all of the US. I found the car I need at the RALLYE LEXUS, and I had the pleasure of working with Mr. Kenny Ocampo, purchasing my 2022 Lexus RX350, and I couldn’t be more satisfied with the experience. Kenny displayed a high level of professionalism and expertise that made the entire process smooth and enjoyable, as well as addressed all my needs/inquires. Amazing Dealership with amazing People.
I’ve been a customer for twenty years and would rate Rallye as the best in service and sales that I ever dealt with. I will be picking up my new RX 500h in a couple of days and I really want to thank Jason Pena for making it such a painless process. I had told him what I wanted and he was able to find me the vehicle with almost every feature I wanted. I truly believe that he is the best sales person that I have ever dealt with. There was absolutely no pressure in buying something that ...
Fantastic experience. Jason was knowledgeable and nice to work with. No high pressure sales tactics.
Jason and Paul were both exceptional communicators and made the transaction seamless. I was comfortable buying the car and having it shipped from across the country.
Rallye Lexus in Glen Cove is by far the best Lexus dealership. I live 45 minutes to an hour away and the trip was well worth it. The people there are wonderful and especially Kenny Ocampo. Kenny went out of his way to help, guide, and assist me with the whole process of purchasing my Lexus SUV. Even on Kenny’s day off, he was available. Thank you Kenny and Rallye Lexus for such a rewarding experience.
The team at Rallye was professional and easy to work with especially as this was my first time to buy a car via the internet.
Great customer service!
They treat us as their own family with respect explain everything before buy or lease, love to go back .
I am very pleased to work with Mike Montijo who does an exceptional job. Have been working with Mike for several years.
Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experience seamless, keeping me informed and ensuring everything was done right. If you want exceptional service, ask for Joanna! Five stars! ⭐⭐⭐⭐⭐
Very professional, well prepared. He had us in and out in under thirty minutes. Fastest delivery of any vehicle we ever bought.
Great and quick service as always!
Always satisfied with service I receive. Mike Reidy and Michael Montijo are both always very helpful.
I recently bought an RX 350 from Rallye Glen Cove and had a fantastic experience with Jason. He was a pleasure to work with – very helpful and not at all pushy. He really listened to what I needed in a car, especially since it was for my wife. I also traded in her Jaguar, and Jason got me a great value for it. He found the perfect RX 350 for us. I will definitely buy from Jason again if I'm in the market for another Lexus.
I had an amazing experience at Rallye Lexus, Jason was friendly and helpful, I will definitely recommend to my family and friends
Jason is an outstanding sales associate with in-depth knowledge of Lexus vehicles. What truly sets him apart is his dedication to helping customers find the perfect car that suits their individual needs. Whether you're looking for a new or used vehicle, I highly recommend Jason for his expertise, professionalism, and commitment to exceptional customer service.
Excellent professional, reliable and courteous service. Prices are fair and reasonable. Joanna Oates is outstanding in her delivery of exceptional customer service.
I cannot say enough wonderful things about Rallye Lexus and Joanna Oates! I emailed the dealership about a warning light on my dashboard, and Joanna responded within five minutes. Yes, five minutes! She immediately arranged for a technician to pick up my car and deliver a loaner to me. The level of care and efficiency was beyond anything I could have imagined. Joanna made sure my car was fixed and returned to me the very next day, all while keeping me informed every step of the way. She turned what could have been a stressful situation into an effortless, seamless ...
Friendly ,good manners ,know what they’re doing, Telling customer the problem. How they will fix it n the cost. Step by step.
Mike M is great to work with
It was a pleasure working with Richie, Anthony and the tech. Great team! We are repeat customers and we will continue to come back!
Great experience, friendly staff! Performed a well overdue recall on my used 2006 that I hadn’t even purchased through them!
They are thorough and make it easy to get in and out for smoothly for service.
Danny got me exactly what I wanted when there was still a chip shortage and inventory shortages. I am pleased with the service I received.
Service was excellent. Unfortunately the problem was not fixed. There is a factory defect. Sad.
She is terrific! Very helpful and knowledgeable. She is the best! I alway Try to use her and you should to!
The Parts Department at Rallye Lexus is A-1. They took pride to ship my part with care(TLC). The same part was ordered from a nearby neighboring Lexus dealership, shipped out twice, and was received damaged both times. The original box was packed inside a larger box but not well packed. They refused to ship out a 3rd time and refunded me. I took a chance with Rallye and they nailed it the 1st time. Packed it well in its original box which surprised me. Thank you soo much.
Its a very clean and friendly environment. I enjoyed my stay while waiting for my car. Mike was great
great customer service skilled professionals i would recommend to anyone. best experience i have been exposed to
Joana helped and accommodated me with all of my issues and concerns! Thank you! Great job!
Out of all the dealerships I’ve dealt with over many years Rallye is, without question, the very best. They really put the needs of the customer first and foremost.
Lauren was a pleasure to work with, she's very accommodating and friendly. Anthony was very friendly as well. Dealership was spotless.
Maria was professional throughout the experience. We were informed about the cost before any work was done. She kept us I updated and we got to see a video describing what was being done with the vehicle.
Great response and quick to book. The people at the service center were on top of everything and kept me informed.
Mike and James were very pleasant and kept me informed of the status of the repairs to my car well. James went out of his way to return my car to me.
Excellent and dependable service. Will always bring my car back to this dealer for service.
Friendly people, good purchase experience from beginning to end. Tony is a great salesman, considerate and professional.
Everyone was very professional and courteous. Did not feel pressured to make a decision. This is my 2nd leased car with Rallye. Very satisfied.
Great dealership. Everyone was friendly and helpful as soon as you walk through the door.
They made buying a car not feel like I was playing poker with a weak hand, against a seasoned card shark. A new experience for me, and I'm retired. Courteous and professional throughout the process. Nice job Rallye Lexus.
Great service, very smooth process. Special thanks to my advisor Mike Montijo for highly professional service, couldn't ask for a nicer, more knowledgeable person to deal with!
My experience of purchasing my car at the dealership was extremely satisfying.Everyone was very courteous and professional.
Such a great experience at this dealership. First time getting a new car but not the first time at a dealership. It's very well kept and everyone is so friendly. Lauren was the absolute best to work with. Very knowledgable, honest and patient. Anthony was very sweet and no nonsense. I would highly recommend Rallye Lexus and Lauren!
Joanna was prompt and professional throughout. She was up front about all costs. The work was done efficiently.
Mechanic manager explained everything so thoroughly and was very professional and polite. Staff is awesome!
Service Advisor Mike is great. He gave us a clear explanation of the issues and also gave us instructions on scheduling the recall service.
Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and Rallye just makes owning one that much better. Also Mike Reidy is my customer rep but I've dealt with a number of people and they've all been great. I notice that Clarice, who handles loaner cars, isn't on the list of people below so I want to make a special mention of her. Recently I needed a loaner and ...
I have purchased 5 Lexus’s because the people that work in the service department are excellent.
I would like to complement the wonderful service I received at Ralley Lexus ,my other car gave me such grief that thiese two employees at Ralley Lexus was the bright smile my Day.
It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of individuals.
Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere.
Answered all my questions plus gave additional information. Service was fast and complete with car washed. Thank you
Very knowledgeable staff. Everything was explained clearly. Would recommend to anyone interested in a new car. No sales pressure. Would definitely come back again.
Megan welcomed us so warmly when we arrived! She continued to always be friendly, kind and helpful throughout our buying process!
Since I acquired my 2015 Lexus, I've grown to trust Mike Montijo on how to best maintain my Lexus. I've suggested numerous maintenance issues prematurely & Mike has always given reasonable alternatives or to comply with suggested maintenance schedules. The supreme knowledgeable Customer Services Rep Mike Montijo provides coupled with the comfortable waiting area & accommodations makes Rallye Lexus #1.
Mike Reidy is the best! Always takes care of any issues I have. This dealership provides the best service.
Joanna Oates was very helpful and efficient as usual My car was ready ahead of time and all was done promptly
good deal nice people thank you come back again,good prices happy about it my friends will like it
Called the day before for an appointment. I had fast and convenient service. Great experience as usual.
Joanna Oates is knowledgeable and considerate, and the service is professional, responses are very quick.
James and Anthony were a pleasure to deal with. They went above and beyond to help me out and get the vehicle in time for my wife's birthday. Highly professional team.
Very friendly and knowledgeable. All you can want in a salesperson. Easy to talk to and get information from. Didn’t push us to get something we didn’t want. We called a few days later with a problem , which he solved for us. Great disposition.
They are all professionals and have the knowledge of new cars and how to deal with the new customers
Very happy with the services and professionalism from the dealership. Will continue refer friends and family.
The people were friendly. All of my questions and concerns were addressed. The paperwork was very quick and there was no pressure to buy additional products. It was a very pleasant experience.
Love the service!! Wouldn’t go to any other dealership. They have always treated me very well
Awesome dealership. Highly professional and informative! Would recommend for sure! They are consistently on point.
Joanna is very professional and responded very quickly and explained the price clearly. Very considerate!
Outstanding customer service from the moment you arrive. Dawn kept me informed about every step of the process. She is very knowledgeable of Lexus autos. Tech also completed the work in a timely manner.
Mike is very professional and explains everything clearly. My yearly maintenance is well done at Rallye Lexus.
I feel very comfortable buying a car here and bringing it in for service. They never push and I feel they are very honest for a car dealership.
Quick and easy from start to finish. Would recommend them for anyone interested in Lexus.
I brought my car into Lexus due to an Apple CarPlay problem. Pablo and his team were very helpful to me. It was a pleasure visiting Rallye Lexus!
Richie at Rallye Lexus was very professional & knowledgeable on the cars. He was always quick to respond to any questions or concerns I may have had regarding the new car, trade in, etc.
Excellent service. Was instantly greeted and given options to stay or leave. Status update was provided and required followup was done. I appreciate the friendly and efficient service provided.
Excellent and professional service provided by Danny, will definitely consider shopping there for my next Lexus
Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the drive.
Friendly staff. Richie worked very hard to get us the best deal. Jose ( I think that was his name) gave me a very good lesson on all the new features in the car.
Ken was very thorough and remained in contact with me to keep me informed of the status of my reserved TX due to the recall. It was a pleasure working with him and I look forward to working with him again in the future
Just bought a car with Aileen, she was amazing! Whole process was very easy and straight forward. The whole Rallye Lexus team handled every step of the process with lots of patience and care. I highly recommend asking for Aileen when coming in for your purchase!
Everyone was really nice and quick especially because it was a Saturday. They were aware of not wasting my time.
excellent service and communication, recommended to anyone for new car purchase. All the teams assisted in helping to buy a new RX350 Hybrid deserves a big thumps up.
Jason is absolutely amazing! He helped make our first car purchase a lot less intimidating and answered all of our questions as patient, detailed, and kindly as humanly possible. Our family all own lexus cars, and have been customers for years now, but this is the first time working with Jason. Now I will be looking for him each time we visit Rallye lexus.
Every one is good.They always recommend jobs in advance so there is no problem on the road They recommend more than needed Thanks
I appreciate the loaner car and the video sent to me about the technician’s inspection
I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing.
Buying a car via the internet is not easy. Ralph did everything I requested, including driving the car to another mechanic for an inspection. I always got straight answers to any questions, and everything I was told was a fact. Rallye Motors is Old school, which is a rare commodity in today's market of mega dealers.
I found the car online and contacted Ralph, he is an excellent sales man and person, honest, fun to talk, knowledgeable, experienced. I am so happy with my new Kia Sedona. Thank you Ralph, was a pleasure doing business with you.
Just a great place to buy a used car. Rallye Motors takes the need to search endlessly away. If it’s there, it’s a great car and a great deal. Very knowledgeable on a lot of brands. Ralph is THE most honest salesman I have ever dealt with. If you need a car and he doesn’t have it, he will find it! What a blessing to have Rallye Motors in Cincinnati. I WILL be a repeat customer!
Over the years we have bought 3 cars from Rallye. We don't like dealing with car salesmen (or women) new or used, but each time Rallye has made the experience pleasant and painless. Ralph and Dan will go out of their way to work with the buyer. Just recently we purchased another vehicle and they helped us find a buyer for the car we were ready to let go. Highly recommend this company.
When looking for a dependable used car for our first teenage driver we looked locally. And never looked anywhere else. We also have purchased cars here for our other two drivers and couldn’t be happier with not only the cars but the staff. I’ve recommended Rallye to several people without hesitation. Many Thanks Ralph!!
Dan and Ralph are good guys. Their personal attention to the customer and willingness to find the right car was greatly appreciated. Ralph is a card, with a story or joke about every subject under the sun!
We were very happy with the personal service we recieved at Ralley Motors. Ralph and Joan listened to what we wanted then worked to get it for us. We are glad we got this car from them.
I honestly don't know how purchasing a car could be any better, ( short of paying me to drive a nice car away free). But my recent purchase was almost as good. I Called Rallye Motors to inquire about a car I had seen in an ad. Dan was very helpful, and I made an appointment to see the car the next day. Needless to say I was very impressed with car, Dan's knowledge, and professionalism. Very pleasant experience, and I highly recommend this fine dealership. Don Wilson Ft. Mitchell, Ky.
This is second car I have purchased from Dan and Ralph. I trust them completely, and our mechanics think highly of them too. It was a pleasure to buy a car there!
"Honest used car dealer" sounds like an oxymoron, but that's what You will find here. We first were introduced to Dan and Ralph through a friend who is a mechanic. We wanted him to look at a used car and he said, "if it's from Rallye, don't bother to bring it to me because I've never turned down one of their cars." We have had a problem a time or two, but they have always helped us out after the sale. We just bought two more cars from them in the last ...
Over the past 20 - 25 years I have purchased 7 or 8 cars from Rallye Motors. I just bought another one last month. I have been satisfied with all the cars from Rallye and I expect this one to be no different. So far this car has exceeded my expectations. My experience with Rallye Motors has been quite different from the "xxxxxxx" label given to used car dealers. I believe that the people at Rallye Motors are honorable people who like to sell good quality cars at a "fair" price. Their business plan seems to be, sell cars for ...
I have been dealing with Rallye for a number of years and have bought several cars over the years. They are top notch and easy to deal with, no high pressure selling. The cars I looked at were all in great shape and just what I was looking for. They will tell it like it is about a particular vehicle, and tell you what theu know about he vehicle . I will definitely be back again when my son gets his license and he gets the car I just bought. This was a great car buying experience.
I needed a used car right away as my car had died. I heard good things about Rallye Motors, so I went there. At first I didn't see anything appropriate, but they later called me and told me about this Subaru that had just come in. They thought it would be perfect for me. They were right, and the price was very reasonable. They showed me how to work some of its features. I now own this car and am very happy with it.
I was in need of purchasing a nice,reliable used car.I had heard many great things about Rallye Motors,so I decided to give them a try. I was more than pleased ! They had a car I was interested in and Dan Bien told me their price. I checked the Kelley Blue Book and found the price to be very,very fair and even a bit less.Before I purchased the car, they offered, and even encouraged me to take it to a mechanic I trusted,While driving I noticed a chip in the windshield,which I mentioned to ...
Great staff and very friendly. Bought a Scion FRS and its still running strong. They told me to com back in if anything went wrong. Buying process was quick and without hassle.
Rallye Motors Rocks, I had passed it up for years. But after getting the run around looking for a hard top Mazda Miata from the big boys I googled used Mazda Miata's and came upon Rallye Motors website. They had one! Called and asked if still available. Dan called back and said it was, went down to take a look, filled out the paperwork not knowing if I would qualify for financing. Dan said he would submit it the next day. He said he was busy till 11 am but called around 11:30 for my SSN and DOB I failed to ...
I had visited website many times but when I finally made it to the dealer the website wasn't an exaggeration! Dan was great, understood what I was looking for and let me make the decisions based on my schedule no pressure. It was a great experience. I highly recommend Rallye. Thanks Dan and Ralph!
We bought our first used car (for our 16 year-old daughter) from Dan. He was friendly, professional and super helpful. I have already sent friends to Rallye Motors. I won't go anywhere else!
I had been looking at used cars for what seems like forever for my teenage son. Wanting to make sure everyone's needs were met. ( reliability,safety,price and, of course, WOW factor) Being a woman, needless to say, my car buying experience at other places were not pleasant. Then, Dan and Rallye Motors came into my life. Kind, respectful, fair. We were able to find a car that exceeded everyone's expectations. And Dan had it ready to roll in a couple hours! Thank you Dan.
The best car buying experience I've ever had. I told the owner and salesman there what I was looking for (gave them a list of 5 or 6 cars I had in mind) and they were hugely helpful in guiding me to the best choice possible. From the first moment of contact with Dan (sales manager) and Ralph (the big kahuna owner), I felt totally comfortable that I was in good hands. The car I ended up buying (a 2014 Mazda 3) was VERY fairly priced, detailed inside and out, and well prepped when I picked it up. They're full of fun ...
They offer the best cars at a fair price. Last car was over 18 years old and it was time to retire it so first thought is to check out what Rallye Motors have available. I always know they give a fair deal/price and willing to work with me so my own mechanic checks out the car as a second opinion. Found out my mechanic and his brother have both purchased several cars from Rallye Motors for themselves and their family over the years as they were all impressed at the quality and price of the cars that Rallye's ...
Mostly good cars (If the car is a dog they will tell you so) acurately represented and priced fairly. I have bought more than one car from them and have been very satisfied with all aspects of the transactions both during and after the sale.
We've purchased 2 used cars over the past 10 years from Rallye Motors and have been very satisfied each time. We plan on buying a 3rd car from them in the next few years to replace our older van. I'm not sure how they do it, but they consistently find good used cars at a lower price than other dealers we've seen and they are very trustworthy. I highly recommend them.
The salesmen got me a better interest rate with their 5/3 Bank then my local 5/3 got me in Louisville KY. I was leaving on vacation two days after I bought a minivan. They gave me a 30 day/1200 mile warranty, but extended it at no cost until I got back from Florida. The van ran flawlessly and 8 months latter have put less than $100 for a small problem. I'd definitly buy from them again.
I wanted to buy a TR4 from Rallye Motors in the 60's, but I couldn't afford two cars then and I needed more room. However, I returned there about 30 years later and have since bought four cars from them. All have been great and the prices were well below what I was seeing elsewhere for similar vehicles. When I'm in the market for a used car now, Rallye is where I check first. Ralph Crawford will tell it like it is about a partciular vehicle and will make you groan in the process with his bad puns (I ...
What a great dealer to work with. Friendly and helpful, we have bought 2 cars there and will be going back again later this year.
I just purchased a 2011 Subaru Outback that the team at Rallye got at auction. It was off-lease with reasonable miles in very good condition. The Rallye guys went over it and did everything needed to bring it up to excellent condition. I'd been keeping an eye on their inventory for a few weeks waiting for a vehicle that would meet my goals, and was happy to see it show up. The people at Rallye are completely laid back, with no pressure ever. They worked with me on the price and my trade in (a Protege we go from Rallye ...
Rallye Motors was recommended to me when the only car salesmen I had ever trusted (I bought 3 used cars from him at his dealership) decided to start selling houses instead of used cars. I asked who he would buy from and he said Rallye Motors was the place that I could trust. He said that they knew cars and that they were FAIR. That was important to me. I don't mind somebody making a fair profit. I just don't like the idea of being taken. Rallye Motors only sells safe and quality used cars at a fair price. ...
Dan knows his Mazdas. He went over the features of the car we were interested in, then let us take it out for a test drive. When we got back and I told him we had another car to look at, he said if we decided we wanted this one, to call and he'd put a hold on it. (We'd driven two hours to Cincinnati to drive three Miatas at three different dealerships. We found them through the Cars.com website.) I had e-mailed about this Miata earlier in the week, and he e-mailed back promptly, even including ...
My daughter insisted on buying a Mazda 3, and Mazda 3s would seem to be everywhere. Thanks to the number of fleet returns and rental car companies that offer Mazda 3s, they may be everywhere but most of them look to have been beat with a stick, rode hard and put away wet. Over four weeks we drove from dealer to dealer, we must have test drove a dozen cars and ruled out another 40 or more. We found Rallye Motors on line. We drove all the way from Columbus stopping at Kings Auto Mall before finally ending up at Rallye Motors. ...
I just had the best car buying experience with the folks at Rallye Motors. I mean, the best! I am 50 years old, and have driven only Saabs for most of my life. My 9th Saab, a 2002 9-5 Aero Wagon needed replacing, and I found a great 2007 9-5 Sportcombi wagon on Rallye's website. I currently live in Birmingham, Alabama, so after having a great and very humorous conversation with Ralph on the phone, I drove up in a rental car two days ago, met Ralph, saw and drove the car, and then spent a long time getting to know Ralph, ...
WHEN MY SELF AND MY WALK ON TO THERE LOT DAN DID NOT PRESSURE US TO BUY. HE LISTENED TO WHAT OUR NEEDS AND WANTS ARE. THEN MADE SUGESTIONS. ALSO THEY LET ME ROAD TEST THE VEHICLE THAT I BOUGHT TWICE FOR MORE THAN 45 TO HOUR AT TIME. ALSO THEY HAD NO PROBELM LETING ME TAKE THE VEHICLE TO MY REPAIR SHOP TO HAVE CHECK OUT. MY SHOP COULD FIND NO PROBLEMS WITH THE VEHICLE. THE VEHICLE WAS VERY CLEAN AS WAS ALL THE VEHICLES ON THE LOT. WHEN I DID MY HOMEWORK ON PRICING VEHICLE PRICE WAS PRICED VERY ...
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(516) 473-0794
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