No issues with lead salesperson and process went well. Junior salesperson not very knowledgeable. Pick up and closing went smoothly. Good follow up on sale and initial visit.

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First time vehicle lease was from Acura. Their customer service is amazing. Glad I can be part of the family. They made me feel welcome

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Danny Park was an amazing salesman. Made you feel like you weren’t a customer and was great at finding me exactly what i wanted. His customer service is outstanding, came back the next day and my car was ready to go and i was not waiting for hours. Thank you!

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Great service

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Chad my service adviser always does a great job when I come in for service. Honest, friendly and very professional. I highly recommend him and the dealership.

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Quick turn around gave loaner car very friendly staff just it’s a bit pricey compared to other service center. I guess quality doesn’t come cheap

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I had an excellent service experience at Rallye BMW. My check engine light came on and I was able to get a service appointment in a couple of days. The service advisor, Adam Ramano, was excellent, respectful, and courteous. Fortunately it was only a minor sensor issue and the service was completed in a very timely manner. Thank you!!

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When we need to visit Rallye service, employees are always friendly, courteous and professional. Chris Blanco always available to assist, in a professional, timely manner!

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Had to visit For service on my BMW. My service advisor was Adam. Very nice and knowledgeable person. He was a great a help. Will definitely use Ralley BMW.

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All went well with my service the car was cleaned and prepared as expected. I was contacted upon completion an was provided a loaner over night as a part needed to be ordered.

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Michael was awesome. Incredibly helpful and professional. Will always return to rallye because of this. Thank you so much for your great service and care.

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The service department always friendly and courteous. Dropped car off gave me ride home. No need for loaner. Done 2 hrs later. Picked up car cleaned and ready to go.

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Smooth intake process. Expected wait time was resonable. Comfortable waiting area. Was offered a loaner car if the wait time qas too long. Good service.

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I have been leasing cars once every few years and even though I consider myself an experienced car shopper there were still games that the salesperson could play with me (e.g. promising me that the car I want for test drive is available and when I was at the dealer it was not there, kept me waiting for whole day for the new car, draining me out and then told me I need to pay a few hundred dollars in cash because DMV fees must be paid in cash......). Rallye Lexus did not play games with me. Tyrone was cut to the chase and to the best of my research findings the deal he quoted me was the bottom line deal. Consumers nowadays have enough resources to know enough of the cars they want to purchase/lease before heading to the dealers. All we need the most is to have the sales professional to calculate the least margin he/she can accept and give us the best possible deal for the first time. This will prevent car shoppers from wasting time at the dealer watching the salesperson to go back and forth pretending he/she is asking for sales managers for approval for the deal customers want. Honestly and transparency are how we earn our living as salesperson. Tyrone did not disappoint in this respect.

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I enjoy working with the Rallye team and feel like they treat me well as a long standing Lexus and Rallye customer. Generally fair pricing.

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Excellent service and friendly staff

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Nice

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I have received excellent service from John Ciccotelli whenever I take my car in for service. He goes above and beyond to help at all times

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They are very helpful and considerate of their customer needs. Everyone is very nice and there is no pressure. They thoroughly go through all and it is very helpful.

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There's an Enterprise person on site if you need a rental while your car's being fixed there.

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These folks are the best. We’ve been driving Mercedes from Rallye for 20 years and with five of us driving thankfully Rallye Collision exists.

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This was my first time there and the experience and customer service was great. My service adviser Emil Perez was excellent. He had the part pre ordered and kept me updated through out the repair process. Enterprise is on site which makes the process easy to rent a car. My car was ready ahead of the estimated time also. Thank you.

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They repaired my bmw very well. It was only a small bumper job and I got a loner car from enterprise rent a cars that's in the same building. They have a massive parking lot here and the business is hard to see from the street. You have to keep an eye out for the sign outside of the property. Your only going to see a big parking lot and entrance.

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